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    Danco Heating & Cooling

    5.0 (1 review)
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    Services - Danco Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    6 years ago

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    American Fireplace & Heating

    American Fireplace & Heating

    (6 reviews)

    We had American Fireplace install our fireplace, as did my sister-in-law. Our installation was very…read morewell done, incorporating a special grate. We chose the tile and the principal designer, Erin Sharp, designed a fireplace around these. See photo with green tile. My sister in law had a fireplace window crack. She called, and Erin had a technician there the next day to fix a flaw and replace the window. The fault was with the manufacturer, not the installation. So I recommend this shop highly for design, installation, and service.

    On 7/19/2023 Dan and his sidekick came out and cleaned our propane fireplace. When they left…read moreeverything seemed to be working great. However, when I turned the fireplace/pilot off and turned off the propane line the problems began. When I turned the propane line back on and attempted to light the pilot it did not work. I called the company and reported the issue. Dan responded that pressing the "flint" button 3 times rapidly should cause the pilot light to work . I did as Dan requested but the pilot did not light. The final solution Dan offered was to lift the window on the front of the unit and light the pilot using a firestick. This worked but I am very dissatisfied with the need to always lift the glass and use a firestick to light the pilot. I suspect that during the cleaning process the lighter mechanism that is the standard way the fireplace manufacturer expects to light the pilot was misaligned with the burner. Dan never offered to come out and review the issue on-site.

    Danco Heating & Cooling - hvac - Updated May 2026

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