Whoever gave this wonderful establishment 2 stars is very wrong this is definitely a 5 star business A very clean and organized place , Dancemakers is a wonderful and very classy and caring dance studio and school for children after school, From Mrs. Samantha helping the children getting smart and preparing them for the future to Ms. BEVERLY CARING FOR the children and being there for them, and The CEO Ms.Robin have a awesome heart AMD compassion that doesn't compare to anyone, If you want your child to succeed in life and to start to love dancing this is the place and if you want them to be very respectful and turn out to be young nice men and woman this is the place, I know Robin and Beverly and Samantha are God fearing woman, When my child attended there she loved it . Please let's stop talking and judging our black owned business when you give bad reviews and talk bad we destroying one another, Also we are stopping her or any black own business income and families sheand they are feeding with jobs and support without customers and business places like this won't survive....I give Dancemakers 5 stars and Seesaw couture as well Stay Blessed Always Think Positively read more

Dancemakers - Performing Arts Near Me - Lanham, Maryland

The reviews are correct... customer service could improve. The classes do start on time for the most part. My daughter's regular teacher was great but she got a substitute one day and she was absolutely horrible with the little ones. Someone stole my 3 year old daughter's tap shoes while she was in class and I had to buy another pair instead of the school accepting responsibility for it. The end of year dance recital is rip-off. 100 for a costume, 80 for a participation fee, 25-30 per ticket, and they tell parents about this 2 weeks before the recital. Let my daughter stay in for the entire class year but next year she went elsewhere read more

If I can give it 0 stars I would. They reschedule our appointment with no notice. I am still trying to understand why they text me and email me throughout the week as a reminder of the appointment for today. They did not even apologize and did not care. I will obviously not reschedule knowing they are this unprofessional. read more

This dance studio is all the way 5 stars. My daughter enjoys taking classes here. She started in January 2016 and has quickly excelled and moved on to the competitive side. I would definitely recommend dance makers to all the parents out there looking for a clean, safe environment for their kids to do extra curricular activities. Ms Robin and Ms. Beverly have an opened door policy and are always open honest with parents. We love our dance maker family. read more

Dancemakers - Performing Arts Near Me - Lanham, Maryland

I have been here since I was 8 and this place is like my second home and Ms. Robbin is amazing

Today is the straw that broke the camels back! I woke up at 6:45am to clean my house and gathered all of my laundry to put in the laundry room. At 10:45am my child and I leave out to head to dance school early to purchase a leotard and tights because everything needed to be washed. We arrived around 11:09am where two ladies were at the front desk already handling two clients. Both ladies made eye contact with me and I continued to wait patiently. Another client walks in and squeezes in the tight front area and waits. One of the clients being helped on my right leaves and the last lady that walked in jumps up to be helped knowing she was not next, I get aggravated but tried to be patient. I became angry when the lady to the left gets up to help this lady who bust and the worker where I said "Excuse me she's going to be late all I need is a leotard and tights " the lady to my left proceeds to say it'll just be one moment and I responded I was next she bust in front of me. This lady doesn't apologize just smacks her teeth and said let me just do that then. I came to the back where you go to wait for your student and started to ponder on what just transpired and decided this is the third time I've encountered such rudeness, unprofessional behavior, an too much attitude. The front desk staff is horrible. So I called to ask for the director, was told she is not there would be there on Monday young lady ask is there something I can help with, I reply probably not but and proceeded to explain how I was feeling and that I want all of my money back because I will no longer patron this business, she cuts me off to say it was a mistake in a defensive way, instead of I apologize but... every time I spoke she cut me off nothing was resolved but to wait until Monday! If you're a person who prefers professional staff, organization, and kind people do not patron this business. read more

Completed a trial class today and looking forward to my daughter getting started next Sat! I signed her up after the trial read more

Dancemakers - Performing Arts Near Me - Lanham, Maryland

Horrible place! The front staff is unprofessional and could use a refresher course on customer service.

This Dance studio is the best the director is the best we have good teachers and competition is nice.

I will make it plane and simple, if you are not African American you will not get acknowledged or your child will not be recognized for her talent. I had to take my daughter out because she is a good dancer but she was never been recognized for it and her dance teacher would act like she didn't know her when she said hi to her upon arriving to the studio. When I wanted to ask a question at the front desk only "VIP" moms get asked if they need anything. Once I was standing there for a nice 10min and let them know I just needed to make a payment to the two ladies that were there but they proceeded to act like they were busy but when another mom entered to do the same thing they immediately started chit chatting and got her payment! I'm not a scene type of girl so I patiently waited and made sure the summer show was the last for my daughter. I knew that if I complained to the director which is rude already to everyone I wasn't going to get anywhere and she would see me like everyone else sees you there like you have 5 heads if you are not of black descent!!! This school is only for beautiful black girls not for any other race! Sad but true because talent is found in all different types and color:( I also just called another mom to say hi since my daughter stopped going a year ago and I found out she took her daughter out for the same reasons because her daughter noticed the different treatment she got between her other class friends. read more

If I could give this place 0 stars I would. Where do I begin...The front dest staff? The director?... This studio appears to have its stuff together, but behind the scenes there is a different story. My child danced on the recreational side for 1 year and on the competitive team for a year. While she was on the rec side, things were all good. She loved her teachers and there was no stress. Once we got to the competitive side, we saw the real deal. First of all, the director and teachers only care about and focus on a select few people. The rest of the dancers are just bodies. These elite dancers do not have to follow all the rules and are allowed to be disrespectful to the other dancers and to the teachers. They don't even have to pay their bills on time. Threatening letters are sent to the entire troupe to pay their bills, but the people who are thousands of dollars in the red are allowed to continue to compete and receive their costumes. The director/owner sees and allows this to happen. Another issue is the money. You will not know up front how much you will have to spend and where all of your money is going. Beware of extra rehearsal fees, and surprise costume additions. The price of the costumes is jacked up over 100% (the extra which is probably going in the director's pocket) and I had no idea of where the troupe fee of $400 was used for. The director is very rude and talks to parents disrespectfully. If your child is not one of her elite dancers she will let you know that she is a "non-factor." And any time you question something you don't agree with, it will be taken out on your child. I understand there have been a lot of students who have left because of the abuse both the parents and students have had to put up with. Also, many of the teachers do not last from year to year. From what I have seen, there are only 3 core teachers who have stuck with the studio. Some of the receptionists at the front desks are rude too. It's a family thing. They are like little robots who are there only to dig into your pockets deeper. Think twice before you get sucked into this one. A golden ticket is not always a good thing. read more

If you're in search of a completely unprofessional dance studio with employees who have the customer service skills of an underpaid prison guard, Dancemakers is the place for you! My daughter's class time was changed without our knowledge and in the 2 1/2 months we were enrolled, class started on time only once. In both cases, the staff were unapologetic and curt. I've withdrawn my daughter from Dancemakers because I refuse to pay for poor service. read more

The year end recital was horrible. They charged $80.00 participation fee and sent reminders that if you did not pay this fee your child's name would not be in the program. The program was a mess, It was poor quality and they did not have enough for the audience. All the money they charged for tickets and fees they should have at least had a nice program booklet. If more money was the issue they should have asked for sponsors. At the end of the program, they recognized students who performed well, they should have recognized first time students to encourage the children to want to come back. The staff was rude as usual and they did not offer help with finding seats or those needing handicap accomodations. read more

This place sucks! The manager beverly and the owner was very rude. They are very unorganized. Their customer service staff sucks. Then they have some bearded lady at the front desk that acts like she absolutely hate her job.Then for their recitals, they require the kids to wear makeup for the rehearsal and the actual show. How dumb is that. Waste of money,time and energy. Take it from me, I do not recommend this place to anyone!! read more

After paying the monthly fee for our daughter's class, and paying $130 for the outfit to dance in their final performance, we were told that she had to pay $80 in order to participate in the final performance. And to make matters worse, we would have to pay $25 for each person that wants to attend the final performance. This place will suck you dry. read more

They offer before and aftercare however they are unreliable. Please don't trust them with your child they are subject to being left at school waiting to be picked up hours after the school has let out. This happened to my 5 year old grandaughter on August 23, 2011. We attempted to speak with the Executive director Robin Pitts regarding the issue however she was very unprofessional, because of the concerns of safety we felt it was best to remove my grandaugher from the program. Ms. Pitts was very disrespectful to my daughter she cussed her out and told her she would not give her the money back. Unfortunately she is only concerned with making money and not the welfare of the children. If your child is currently enrolled in the before/after care program check with the school to besure he/she is being picked up on time.There is too much going on out there and our children's safety should be our number one priority. read more

Pay attention to the low ratings.....notice how they all have the same theme? Google reviews = same theme. If the Director likes you, things will be copacetic. If your kid is her favorite, things will be copacetic. If not...oh well sorry for you. Just pay your account and you will be fine. Staff curse out the patrons, owner is moody and rude, but pay your account and all is well. Wonder why other studios keep older girls until they graduate and this one has them running as soon as they hit high school. But pay your account and all is well. 300 dollar costumes FALL APART ON STAGE, or are marked up 200%. Skip this one when looking where to put your kid for the long run. Shame, because the teachers are amazing (the ones who stay) read more

Great Dance Studio, The Dance Instructors are very professional they really take the time and teach children real technical choreography the performances are off the chain... excellent!!! The staff are very nice and they really take time to no each child individually, children will not be lost in the crowd. Very good establishment. read more

The only reason why I gave one star? I had no choice. If it was left up to me they would have gotten absolutely 0 stars. You have people running this studio with no business acumen and wonder why things are falling apart. There is no transparency, apparently no budget because when asked to see it, they produce absolutely nothing. Costumes are ridiculously over priced ($250-300). They do not take suggestions although they ask us for them and they implement rules as they go along. There is never a set schedule, classes being cancelled without your knowledge and emails being sent out by so many different people within the studio it becomes confusing and contradictory. In a nut shell if you are looking for disorganization, chaos and people with attitude and poor customer service, look no further this studio is right for you! Just saying.. read more

I was very excited when I learned of Dancemakers. It was convenient (close proximity to my house), and African American owned. The day/time worked well with our schedules. I was delighted and couldn't wait to support the company. Initially the staff appeared very professional. A trial class was offered and a 50% discount was given off of the $50.00 registration fee if you enrolled. Well, the professionalism didn't last very long at all - honestly; it lasted long enough for them to cash my check (48hours). We were never told what the dress code was, or that it was suggested/expected for my 7yrs old to purchase $60 hip-hop shoes. Which I happened to find on ebay for half the cost. In addition every class started nearly 20 minutes late. The staff offered no apologies. Once the instructor arrived on time and the class was delayed in starting because she said she was waiting for the late arrivals - What The? After five weeks of attending the classes we arrived at our usual time of 7pm and at 7:30pm the class still hadn't started. When we inquired they informed us that the time had been moved back because "people" were having a hard time arriving ON TIME. I was also informed that an email survey went out to all parents asking for a time preference. However, that email never made it to my inbox or junk mailbox. And the manager confirmed that I DIDN'T receive it. While she did apologize she also assured me that I would be added to receive future correspondences. On this particular day the class was divided into two and the younger kids went to the new teacher and had to learn a new routine, and was told that this class would now start at 5:30pm. Needless to say that things only got worse. I NEVER received an email, the time did NOT change and the younger kids were merged back into the original group, with a new instructor and a new routine. My daughter was no longer enjoying the class. My professionalism, and on time payments obviously didn't mean a thing because in return I was given nothing but a waste of time and money. Fortunately, for me I can and will take my business to a company that values and respects people, time and money. I would NOT recommend this company to my worse enemy. read more

Do I really have to give it one star?!?! This place should be called Dollar Making Industries.....DIRTY Daycare during the Day(One Step Forward) and Dance Studio at Night(Dance Makers, Inc) .The owner is a self-proclaimed Diva that thinks the world revolves around her, the dance teachers are NOT qualified/certified, the studio itself is dirty and you never get the same answer from ANYONE who works there because the owner and her sister(the office manager) are unorganized. DO NOT send your child here unless you like wasting your money. We had to purchase costumes from Dance Makers that cost me over $100 each and come to find out they only paid $33.00 for them. Dance classes are scheduled to start at 6pm and the instructor doesn't arrive until 6:15pm......So UNPROFESSIONAL. read more