I had a HORRIBLE experience at Dance World Academy. Due to many life changes and experience from a new born baby, traveling and other personal things; unfortunately, my daughter missed classes. As a parent, I am willing to own up to not being in contact with the school about the days my daughter missed. Therefore, when I took her back I was aware of that and willing to accept any consequences on our behalf. I payed the tuition and while I was paying at the front desk, I heard Donna, the owner and instructor pulling my daughter aside and raising her voice at my daughter about not being in attendance. I asked to speak to Donna because I thought it was inappropriate to speak to my daughter directly about the issue and especially not in front of the other students and instructor. She embarrassed my daughter in front everyone and made her cry. When I spoke to Donna, she was in an outrage and started yelling at me and we got in to an argument. I told her it wasn't right for her to speak to my daughter in front of everyone, not being mindful that she's a child. She told me she didn't care about her feelings and told me "she didn't like me" and that "I was a bad mom". She was loud and rude and kept cutting me off and yelling at me. I couldn't believe she told me she didn't care about my daughter's feelings. She threatened to drop my daughter and I was fine with that, and again understood we had missed so many days. She wanted to argue with me consistently and admitted that she "did want to argue with me". My main focus was that she had no respect for neither myself or my 11 year old child and spoke to both of us with no compassion or respect at all. I understood her frustration and I was willing to accept my fault in not getting my daughter there; yet she could care less why (which is fine with me). Sadly, her approach was completely unacceptable, inappropriate, disrespectful, and we will never go back there again. I am still appalled at the way she handled the situation and I tried my best to still give her the respect she deserved and restrained myself from being provoked to do or say anything that I would regret. I would have preferred her to speak to me privately and tell me she wanted to drop my daughter as opposed to embarrassing my child and speaking to me like I was worthless. I am so disgusted in the way she acted and even more disgusted that she got me so upset as well. This is definitely a lesson learned. And honestly no words can ever describe the way she made my daughter and I feel. I appreciate the women that work at the front desk for having some compassion for us and not involving themselves in our argument. This review is to share my experience and I want everyone to know that my experience with Donna personally has nothing to do with her employees( who are always pleasant). But as a woman who has working with children and people for so long, I don't understand how she could allow herself to be so disrespectful and rude to either of us. read more