My mother-in-law has been cared for by Friendship Village for two plus years. She's had a lot of…read moreup and downs in her medical journey but overall she has declined because of age. I've seen the daily routine of care and you can see the aids are in experienced and seem careless at times leaving her for hours of unattended checks on her for bathroom visits. This leads to her room smelling of foul smells. This is the reason local family members for not wanting to see their grandmother. I'd give five stars to of activities department. Because of the one great RN named Dawn, she should get five stars. So, that's a total of two stars for the rest of the place. For the price we pay, this place should have better aids and provide more attention vice leaving them to exist in their rooms to sit in filth.

Disclaimer: FVD is a client of mine and I help them with PR and marketing. That said, I've spent a…read moreton of time here in the past two years and I literally call this my happy place. If my aging parents lived in this state, there's nothing that would give me greater happiness and peace of mind than seeing them retire to FVD. Imagine a super cool college campus with great people, fun activities and awesome food - but NO job, responsibilities or stress whatsoever. That's what retirement living at FVD is like. You move in young, healthy and spry in your 60s and basically have the time of your life. As you get older, additional care and support is there when you need it. The new expansion they're doing, while obviously causing a bit of construction noise/mess now, is going to be AMAZING once it's complete. The Health Center (nursing home) side is wonderful too, once the time comes for that level of care. The people are great - both residents and staff. I love this place and I'm so glad I get to work with the team and residents as part of my day job!

My mom lived here for almost a year…read more She moved here from a private residence. We needed a spot immediately, and I feel the price reflected that need, it was very expensive, maybe unfairly so. I feel they put her in a price point higher and had assessed more care than what she truly needed, and getting that downgraded was more difficult than it needed to be. I feel part of the reason for this was some the forum was in the transition of new ownership which makes things bumpy. When she first arrived was the forum at Knightsbridge and when she left, it was the estates at Knightsbridge? To be honest, I'm not sure what the name of the place actually evolved into everybody still calls at the forum. I have since moved her out of the facility I can say that when she was in their care, her experience was good. She never was treated roughly or had any incidences that I needed to be aware of. The food seems to have gone downhill and I do not like that the assisted living across the street where she lived is not as nice of the public spaces as it is across the street for the independent care that is my biggest ripe of this place the people who need more care and pay higher cost have a lesser aesthetic in their common space and that did irritate me. I'll be up. It irritated me more than my mom. We moved her to a different company/facility not because of care or quality of care but more due to location. I do like that the forum has memory care and skilled nursing. It was a nice place for my mom, but I would explore pricing of other places when you're looking at this place, this place is good but also is expensive comparatively.

My mom lived at the Forum for around 7 years. She transitioned from Independent Living to Memory…read moreCare during that time. We also switched to a facility in Upper Arlington for a 6 or 7 month period during that time. The people at The Forum cared for my Mom in so many ways. They went from being friends to being caretakers during her transition. I could not recommend The Forum highly enough for how they took care of Mom. We moved Mom to the facility in Upper Arlington after she broke her hip. Great physical therapy team and great facilities. But the one thing they lacked was humanity. They didn't care about Mom, just the checks my sisters and I were writing. Back to The Forum. Not the gold standard for facilities, but certainly good enough and they are upgrading constantly, but more than the Gold Standard for the assistance we received and the help from the entire staff. Mom passed a couple of weeks ago. The nurses and hospice people that took care of Mom were in tears. Genuinely. Love this place and you'll be blessed if a family member has to be there.

Claremont is a very nice facility for seniors. There are alot of activities and nice people. They…read moremovie theater is really nice.

Great facility. Employees actually seem like they care about the residences. The food is very…read moregood and the common areas are clean and well kept. I have had two family members live at Claremont at different times over several years, the bashing in some reviews are very inconsistent to what I have seen.

Recently we visited our parents at Stone Oak (Hilliard, OH) and top it off was able to stay in the…read moreguest quarters which we rented. All I can say is WOW !!! what a wonderful caring place from the top down in upper management to EVERYONE else that worked there. The place is immaculate, warm, great food, fantastic programs that includes everyone, and the residents are genuinely very happy. I can go on and on...but if you are looking for a retirement place for your parents---I would strongly consider Stone Oak. A shout out to Heather and Dave(CO-top mangers) they are magnificent and run a great operation. My parents love-love-love it there.

This community is so loving and truly exudes friendliness and love! The residents are happy and…read morewell loved! The meals are great and staff so friendly! 5 highly recommend

Willow Brook Christian Home Assisted Living Facility is a highly recommended facility and home for…read moremy mother and family. Our family researched and visited assisted living facilities in the area, Willow Brook Christian Home Assisted Living provides all-inclusive and comprehensive care. My mother was having frequent falls and losing weight prior to moving into the assisted living facility. The personal and compassionate care from each and every staff member has helped her regain her strength, independence and provides her with a great outlook on her future. The staff goes above and beyond in caring for my mother's needs daily. Finding the proper care for your family member can be overwhelming, but as a family, we know she is receiving the best care from Willow Brook Christian Home Assisted Living team.

Nursing homes are not a lot of fun, but some are better than others…read more This place is considered one of the best as far as nursing home and rehab centers are concerned. It's clean, friendly, and well staffed. They've got fishtanks, birdcages and dogs are allowed to visit. It's actually a fairly pleasant place to visit. If you have a loved one who is elderly or recovering from a serious injury consider Willow Brook Christian Home. Check with WBCH early and often because they run at full capacity and it's a challenge to find an open spot. Parking is in the back of the building.

The GRAND of Dublin is a fantastic facility! It's always very clean and the staff is friendly and…read moreattentive when I visit. There is a wide range of activities and entertainment provided to their residents and I feel as though everyone goes above and beyond when it comes to care.

Unfortunately, this location doesn't need another meeting, another pizza party, or another…read moremotivational speech--it needs accountability, competent leadership, and a complete cultural reset. I am a current employee of The Grand of Dublin. For privacy and safety reasons, I will not identify the department I work in. What I will say is this: If my own parent, grandparent, or loved one needed long-term care today, I would NOT choose this facility. That statement alone should speak volumes. Before I address the problems, I want to recognize the people who continue to carry this building on their backs. There are incredible aides, nurses, kitchen staff, Activities, Housekeeping, Maintenance, and other employees who genuinely love these residents and go above and beyond every single day despite being overworked, understaffed, underpaid and unsupported. I would love to recognize each of you by name, but I won't because I don't want anyone to face retaliation. You know who you are, and the residents are fortunate to have you. Now for the hard truth. One of my biggest concerns is Memory Care. These residents deserve dignity, compassion, stimulation, and opportunities to engage with others. Instead, I watched opportunities become increasingly limited,due to them not being allowed to leave their units. The Activities department consistently created meaningful events, and they deserve tremendous credit for bringing joy to residents despite the obstacles placed in front of them. What disturbed me even more was hearing certain employees openly say they "hate" the very residents they are paid to care for. Healthcare is stressful. Everyone has difficult days. But if you've reached the point where you resent the vulnerable people depending on you, it's time to step away from this profession. I also personally observed residents waiting extended periods after using their call lights. That should never become normal. Residents deserve to be treated with urgency, dignity, patience, and respect--not as inconveniences. The building itself is beautiful. Families walking through the front doors will probably be impressed. Unfortunately, a beautiful building means very little if the culture inside it is broken. There is far too much gossip, finger-pointing, favoritism, and unnecessary conflict between departments. Instead of working together, people are often blamed for problems they didn't create while the real issues continue to go unresolved. That doesn't just damage morale--it eventually affects resident care. I also want to acknowledge the kitchen staff because I personally watched them receive unnecessary disrespect while simply trying to do the job they were trained and expected to do. What I could never understand was hearing employees openly say they "HATE" an entire department because they didn't like how certain procedures were being handled. That isn't professionalism--it creates division, destroys teamwork, and ultimately affects resident care. I heard those comments far too often, and no department deserves to be treated that way. Could the food improve? Yes. Could organization improve? Absolutely. Could additional training benefit the kitchen? Of course. But here's the part many people seem to ignore: every single department could benefit from additional training. No department is perfect, and no department should be made the scapegoat for larger operational problems. Respect is not something employees should have to earn based on their job title--it should be the standard. Housekeeping, Dietary, Nursing, Activities, Maintenance, and every other department all play a vital role in caring for residents. When one department is constantly blamed or disrespected, everyone loses--especially the residents. I also witnessed what I perceived to be unequal treatment of some African American employees and employees being encouraged to leave paid 5-star reviews. Fairness cannot be selective, and trust cannot be bought. Respectfully I cannot recommend this facility to anyone looking for a safe, respectful place for their loved one.

I cannot say enough about how wonderful this place is! The employees are extremely kind and…read morecaring. They truly like the residents and are so friendly and outgoing. The aides and nurses are respectful, but they talk to and truly socialize with the residents. I know they work hard, but it never seems as if they are overworked or that the home is understaffed. It feels like a home, but it is also modern and has really innovative safety measures. The food is healthy and delicious. They are also person-centered and put the residents' needs and wishes first. The whole home is devoted to memory care and all the residents have educational, social and physical activities. If you are looking for a place for your loved one, you will be happy with Kemper. I am so grateful they are caring for my father.

From the owner: At Kemper House Worthington, we specialize in memory care. Our sole concern is to help those with…read morememory issues so that they can live more full and complete lives. We help with Alzheimer's and Dementia care so that you can rest assured knowing your loved one is in the best hands. Our beautiful care facility has all the essentials they need to be happy and live their lives in a more independent way. Our excellent nurses are here to help with fitness programs and even a music & memory program. We want you to feel comfortable and at ease knowing that we are providing the best memory care for your loved one. Call today to learn how we can help your loved one!

I have been a resident for 11 months. There have been a lot of ups and downs. A lot of problems but…read moreI feel we are doing as well as any other community. The turn around here has been our DON, Kiim, and she has truly taken in the problems of the residents and has been a great "in between " The residents and their families can trust she has their loved ones as priority.

I've been here about 3mo now and, yes, to quote Karen, there are ups and downs, but I've never seen…read morea group of people work so hard to make this place work. Everyone pitches in to help where needed--you see that most clearly when help is short in the dining room-- aides and activities people, guest tours person and even the front desk lady pitch in. Most of all, the executive director Dennis and the new supervisor over the aides, JD, are out there leading by example. Are we missing a nurses today/tonite? Dennis Is also a nurse, and he'll step in, day or night, and JD does the same with the aides--and no complaints--they do what needs to be done, and if there is garbage to take out or a mess on the floor that needs to be taken care of---it is, and no task is 'beneath' them--all pitch in when they see the effort from the top down. Dennis also seems to be holding everyone to a high standard, and JD is following, and the staff I interact with, almost all already excellent. are stepping up and responding more quickly to my call button, and other needs. I know that finding staff is hard, but that's true everywhere ( from things aides have shared about other facilities.} New aides and nurses are arriving now, tho, and I am happy with the current situation.The food is very good and varied, and problems I had with transportation and meds have been taken care of positively. I chose this place out of 4 choices and I'm glad I did. (and so is my cat.)

94 year old grandmother who is prone to falling has severe anxiety and stomach problems always asks…read morewhat she can do to prevent her falling and other issues and their only answer is "press your call button" yet when we do no one shows up to check in and help her for damn near 45 minutes. it's appalling and disgraceful and I do not blame the aids or the nurses, I blame the management and people at the top who are understaffing their business and therefor neglecting the residents who pay damn near 10 grand a month to live there. it's insane.

Do not have enough employees to help each resident. Be sure there is proper amount of employees at…read moreat residential home always. Two aids per 22 heads on one floor alone is not okay. Be aware that the manager of the facility is aware and lacks the ability to take care of issues within to keep employees around. Without aids our loved ones are not being properly cared for.