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    Dana Lorden Developer

    3.0 (2 reviews)

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    Critical Mass Solar - Pepperell, MA

    Critical Mass Solar

    (3 reviews)

    Critical Mass Solar is a superb business to do business with. I was fortune to find this solar…read morecompany to do an add on of solar panels on my roof. I can say that this solar company is a very efficient company and does a superb job with installing solar panels and cleaning up after the work has been finished. it is my opinion that Critical Solar has some top notch installers. The electrician is a professional when it comes to running electrical wiring for the solar system - he does a nice, neat and clean job that has a very nice appearance when you look up at the solar panels. I highly recommend Critical Mass Solar to anyone that is wanting to install solar panels on your house or add on solar panel to a system that is already on your roof. When it comes to payments - he takes one payment when the job is totally completed and up running like it is supposed to, other words, he asked to be paid in full when the job is completed. I found Critical Mass Solar employees to be very courteous, polite, and very caring about the owners property. This is truly a 10 star company 360 degrees to do business with here in Central Massachusetts. George

    Critical Mass Solar has been wonderful to work with. From the initial planning and applying for…read morefinancing through installation and working with Unitil, they've been there every step of the way, including getting quotes for removal of some trees to maximize production. I can't praise them enough for their great customer service. If you're looking to go solar, call Critical Mass.

    Ferguson Plumbing and Heating

    Ferguson Plumbing and Heating

    (20 reviews)

    Ferguson Plumbing and Heating has become my go-to whenever something goes sideways at home. From…read morethe first conversation to the moment the work was wrapped up, everything felt smooth, professional, and genuinely reliable. What impressed me most was the way they handled the whole process. They didn't just show up and start working -- they took the time to listen to what was going on, asked smart questions, and explained the real options. That level of clarity made it easy to decide what needed to be done without feeling overwhelmed or upsold. The technician arrived right on time and came prepared, which already set a positive tone. The repair itself was done efficiently, but not rushed. You could tell they weren't just patching the problem -- they were addressing it in a way that feels built to last. Every step was explained clearly, so I always knew exactly what was happening and why. What really stood out was how respectful and clean they were while working. They treated my home with care, cleaned up afterward, and checked to make sure I was satisfied before leaving. It's those little touches -- follow-up questions, checking on details, making sure everything was working perfectly -- that made the whole experience feel thoughtful rather than transactional. If you're looking for plumbing and heating service that's dependable, knowledgeable, and genuinely focused on doing the right thing, Ferguson Plumbing and Heating delivers. I'll definitely call them again when needed -- it's five-star service done with skill and integrity.

    Maybe it was just an off day. We had a non-stop tub faucet leak. My husband had done most of the…read morerepair but needed the last step done. Took Joe 20 mins from the moment he walked through the door to check what my husband had done and complete the final step. Chatted with us for another 15 mins or so, then apologized but said he had to charge us for the hour. (If you are apologizing, perhaps you too feel you are charging too much for a 20 min job.) Two months later the faucet started leaking again. I didn't call Joe to let him know. I didn't want more of the same. My husband did a more extensive replacement that has held up well.

    Dana Lorden Developer - realestate - Updated May 2026

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