Excellent all around. Prompt communication. Direct and…read morequick assessment. Great work. Each of the technicians that have come out to our house- have come for different issues- have diagnosed and remedied the situation in one shot. We keep returning to them because we trust their expertise and their work. Thank you so much for taking good care of our house.

F&A Plumbing is now my go-to plumber for our 100-plus year-old San Francisco building…read more The insurance company for our 4-unit building required automatic earthquake shut-off valves on the 4 gas meters, and gave us a very short time to comply. I submitted photos and a project description to 17 plumbing companies on Yelp, requesting their price and timeframe for this work. Early that same day Firas (also known as Frank) of F&A Plumbing submitted back a competitive firm price and ability to schedule the work to be completed right away. The work was completed by Firas and his helper as scheduled, for the price quoted, with very good quality, even much quicker than originally expected. Thank you, Firas!

Great and responsive customer service. I initially had issues with appointments getting delayed and…read morepushed. But the customer service reached out and helped me resolve it. I was always able to get hold of someone on the phone, when I needed to. The technician came but the water heater just started working again by itself. He offered useful suggestions for what to do if the issue comes back, and didn't charge me anything.

Buyer beware! Listen to others who complained about the misleading pricing. I experienced the same…read morething. I even reached out to the BBB hoping they would respond (without the run around) and they have not. On 8/19 I had an appt to inspect shower spout and toilet flange. The shower spout was repaired that day. For the toilet flange, I was told it needed to be replaced & repositioned and I needed a new toilet. I was quoted $3583 and told it would take 3-4 hours to completed. Based on the scope of work, it seemed to be a reasonable estimate. When the plumber arrive the following week to do the work, it took 1.5 hours. I inquired about a reduction in price since it took less than half the time. I was told no. Not feeling comfortable with that, I reached out asking what the hourly rate was. Instead of answering my question, I was told that some plumbers are more efficient and I wouldn't be charged more if it took longer etc etc. I was given an option to discuss the details of the estimate via email. I then received a phone call about my concerns. I was told they would look at a $1088 charge and get back to me the next day. 2 days later I received a voicemail that I was overcharged and would receive a $585 refund. Still no explanation for what & no breakdown of charges. Now I wonder what else was I overcharged for? What is the hourly rate? How can the plumber that gave the estimate be so wrong about the time the work would take?

Brought them in for an estimate on some ductwork repair below the house in the crawlspace. Ron…read morearrived on time and went into the crawlspace to inspect the damage. Our ducts were damaged by a skunk who had been living under the house several years back. Ron crawled through the entire area and came out with pictures and videos. He explained what needed to be replaced and repaired and an estimate of how long it would take. He gave me a quote on the spot and forwarded me all the videos and pictures. I thought the quote was reasonable and scheduled him to come back the following week. He and one of his guys arrived on time (9am) and completed the work by 11:15a. He replaced 2 duct runs and repaired a third. He hauled away all the damaged ducts and cleaned up the area when he left. All in all, everything went smoothly. Ron was very professional and very easy going.

Did my annual HVAC maintenance with Maintech. Ron and Kenton thoroughly inspected my gas furnace…read more On time, cleaned it up, checked for leaks, etc. Friendly guys, would recommend. They also seem to do plumbing as well.

Another great experience! We had been putting off our storm drain work for a few years and finally…read moredecided to get it done. Thank you to Arthur Gonzales, who knew exactly what he had to do and how to solve our drainage issues. Attention to detail and full disclosure with photos as the work is happening was a positive experience as a homeowner. It was worth it. And they leave your site clean each day. Drigo and his team always deliver. Thank you again!

Amazing professionals with fast response time and actually tried to guide me through the process…read morebefore even taking my job request. Honest and fair price. They followed up with me to make sure everything was actually working properly afterwards too. Would recommend to anyone.

I had a great experience with Rick (Szeto) here in Daly City and highly recommend his services…read more He responded to my call fast and got here on time as promised. He replaced an old faucet for me and did the job perfectly. I appreciated most was he noticed my old P-trap and old water lines needed to be replaced and took care of it as well. It was a fantastic, proactive that will save me a future headache. His rates are very reasonable and transparent. He does the job right the first time. I will absolutely be calling him again for future projects!

Great experience. Great communication. Very helpful texting. They picked up the supplies I…read morerequested the next day, and came to my house to repair/replace the broken and leaking kitchen faucet. Very fair price and excellent service.

Mike has been taking care of our income properties and home plumbing needs for many years. Mike…read morehandles it all, household plumbing and commercial buildings. He is professional and dependable. He does excellent quality work. I have no concerns after Mike finishes the work. PROJECT DONE !!

This is the only plumber I would ever use. He gets it done fast, makes it look easy, and explains…read morewhat's he's done so that you know exactly what is going on. Extremely professional and efficient and good value. Don't even bother calling anyone else.

Needed to install 9 seismic automatic gas shutoff valves in a 1960s built apartment complex for the…read morenew insurance company requirement for coverage. Got a couple quotes and found Nigel Mulgrew Plumbing in Pacifica. They came out the same day for a free estimate. Their quote was very competitive and used Pacific Seismic brand valves that were a more expensive alternative than the first quote I received. All in all, a great job from the front office communicating to everyone and getting the installation done in a timely manner. Thanks for a fantastic experience and future jobs ahead

Marvelous service. I've hired Nigel Mulgrew plumbing multiple times. Recently we had an issue…read morewith our on demand hot water heater. NMP was quick to respond. They sourced the part and approached the repair with ingenuity. They likely could've sold me a brand new system, but rather than the immediate $ they made the repair. Great company !!

Selvin will be my 'go to' plumbing service from now on. I…read morecalled Selvin regarding my obstructed sewer line. He responded immediately and came out to my house the same day at exactly the time he said he would to take care of the problem. His price quote was very reasonable, I'm quite sure that it would be competitive with any other company. Selvin and his assistant had to carry a heavy snake down several flights of stairs to the back of my yard which they did without complaint. I'm very grateful for Selvin's excellent service!

Prompt, efficient, and pleasant! They are our go-to guys. Definitely recommend them for your next…read moreproblem.

Big Ed is awesome! Prompt, courteous, professional, clean…read moreand friendly. He was referred through Home Depot to install a new toilet in our 100yr old home. Despite the obstacles thar an old home can surprise you with, he tackled them like the pro he is. Ed's work is thorough and his price is fair. So glad to have his contact info now, because odds are we're going to need him again!

Ed came on time and was very friendly. He came to install a bathroom sink fixture that was a…read morepedestal sink and thought he might have to come back as thought he would have to remove it. Ed made it work without coming back and was finished in a timely manner. I would definitely call Ed again if I have any other projects. Very nice and knowledgeable man. Thanks again Ed.

NO NO! NO! These guys used to be so good and reliable. What…read morehappened!! Well an incompetent scheduler to start with. She changed our appointment at the last minute twice and tried to change it a third time! Two days of work rearranged last minute. Said they'd be back and never showed and called LAST MINUTE! Never said sorry. Platitudes. You just don't understand. Blah blah blah. Do yourself a favor and avoid this company. You'll regret it if you use them.

At my rental property in SF, our tenant noticed some leaking underneath the kitchen sink…read more I did the Yelp Project thing, and Works was the most responsive so I went with them to come next day, which was Christmas Eve at the time, so I acknowledge getting them out on 12/24 when other companies might be backed up or closed. They also sent me a text with the name and headshot of the technician coming, which I thought was a good customer service touch. They had a $69 inspection fee and the fee was waived when they ended up doing repairs. They assessed the leak was coming from of the connections to those sinks that have the pull-out nozzles (I don't know what you call them). The technician said other than that that the sink looked in overall good shape, and the price they mentioned didn't seem outrageous. I approved the repair and they got it done in a couple hours. No complaints from our tenants since the work was done.