They do not care about their customers and only about making money. I had full coverage and got…read moreinto a no fault accident. They offered to pay 25% of the repair costs and claimed repairs weren't accident related. I have to pay out of pocket thousands of dollars because they claim my repairs aren't accident related, including a split rotor. Like wow. I switched to progressive and I'm saving almost $200 a month. Don't get insurance here. They will not pay for your claim. They just lost a customer of over 5 plus years with 4 other cars on the same policy. Their loss.

DO NOT USE THEM. I've worked with them for the past three years. Overtime, I've learned they do not…read morehave their clients' best interest. I switched my auto insurance and literally cut my cost in half because of their careless management. Moreover, I called to cancel and Amanda never sent me any documents to cancel or even put in my request to cancel which caused Safeway to charge me for the following month. I had to call and follow up several times before getting it resolved. Again, don't use them. You are better off working with someone else.

Friendly and respectful reps. Monique is the best agent ever, and her team was trained very well,read more

No customer service. I am trying to resolve a claim. I keep getting agents voicemail and no one has…read morereturned my calls. The accident was in August. It's Christmas and not resolved.

John Garrett's establishment is exceptional when it comes to customer service. Everyone there was…read morereally friendly and really cared about solving my problems rather than just getting the job done. I would highly recommend their service.

From the owner: We focus on Auto Insurance, Home Insurance and Life Insurance throughout the Covington, GA area. In…read morea world that is ever-changing and busy, it is our aim to ease the stress that can come with Insurance by putting a premium on personalized service. We believe people prefer to have someone they know to help guide them through both good and bad times. It is this belief that stands behind what we do. License #: GA-872262, AL-3001881918, NC-3239921, SC-3239921, TN-2475740

H O R R I B L E!! My auto insurance is currently canceled…read morenot because I didn't pay because this company did not submit my paperwork to the insurance holder. I have called multiple times, left numerous voicemails as well as visited their location to find locked doors and no lights on.......... Switching today to a new company!!

From the owner: $39 downpayment for auto insuranceread more

Ever since I moved to Covington I've been with this agent. Every since I just thought I had to be…read morestuck with him or find a new car insurance. Well I made a change I would not really recommend this agent if you are looking for a more personal feel for you. Rates kept hiking up with no explanation. So, just make sure you check all your options before checking out this agent.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I'm a second generation insurance agent. I love working with Allstate & insuring the customer's home, auto, toys and life.