They do not care about their customers and only about making money. I had full coverage and got…read moreinto a no fault accident. They offered to pay 25% of the repair costs and claimed repairs weren't accident related. I have to pay out of pocket thousands of dollars because they claim my repairs aren't accident related, including a split rotor. Like wow. I switched to progressive and I'm saving almost $200 a month. Don't get insurance here. They will not pay for your claim. They just lost a customer of over 5 plus years with 4 other cars on the same policy. Their loss.

DO NOT USE THEM. I've worked with them for the past three years. Overtime, I've learned they do not…read morehave their clients' best interest. I switched my auto insurance and literally cut my cost in half because of their careless management. Moreover, I called to cancel and Amanda never sent me any documents to cancel or even put in my request to cancel which caused Safeway to charge me for the following month. I had to call and follow up several times before getting it resolved. Again, don't use them. You are better off working with someone else.

I recently open a new automobile policy and change my mind and got a better rate with Allstate and…read morespeaking to agent Roseanne Fernando and I was told several things about getting my refund back which was not good that she would have to mail me a check after taking the money out of my account 2 days prior to opening up a new policy and I am waiting to see how much money they will send me back based on the time that I had the policy still had insurance with Allstate and was undecided about which company to go with I decided on Allstate because State Farm was much higher rate was much higher since since then I've been getting none by the runaround from Roseanne Fernando about my refund

From the owner: GA-480217 We help people recover from the unexpected and realize their dreams by providing high…read morequality products and customer service while having fun and transferring that feeling to our customers and community.

Friendly and respectful reps. Monique is the best agent ever, and her team was trained very well,read more

No customer service. I am trying to resolve a claim. I keep getting agents voicemail and no one has…read morereturned my calls. The accident was in August. It's Christmas and not resolved.

H O R R I B L E!! My auto insurance is currently canceled…read morenot because I didn't pay because this company did not submit my paperwork to the insurance holder. I have called multiple times, left numerous voicemails as well as visited their location to find locked doors and no lights on.......... Switching today to a new company!!

From the owner: $39 downpayment for auto insuranceread more

Ever since I moved to Covington I've been with this agent. Every since I just thought I had to be…read morestuck with him or find a new car insurance. Well I made a change I would not really recommend this agent if you are looking for a more personal feel for you. Rates kept hiking up with no explanation. So, just make sure you check all your options before checking out this agent.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I'm a second generation insurance agent. I love working with Allstate & insuring the customer's home, auto, toys and life.