Dr. Damore himself: fabulous physician. Knows his medicine, builds a fantastic rapport with his patients, made me feel very much at ease for my procedures. If I was rating him alone, he would 5+ stars.
His front office on the other hand...disorganized, rude and uncourteous enough for this rating to drop down to 2 stars. I was expecting a $700 refund for my procedure (which I had to pay for upfront, and wait until my insurance company reimbursed the clinic for my refund) in January 2015. Come April 2015, no word from the clinic. I inquired every two weeks or so until June, where they would set me off on a series of calls ("Call this other clinic we're associated"..."Call the accountant that does the finances for this clinic"..."No actually, call your own insurance company and just inquire with them!") and FINALLY, in August 2015, I hear from my insurance company that they were billed in May 2015 and had sent the money over to the clinic at that time. The insurance company had to call and inquire with the clinic for them to realize that they had been sitting on my refund this whole time. On top of that, they were extremely inflexible about the process of providing the refund - they insisted on putting it back on the credit card I had to use for this clinic (one which I almost never use) because of some outdated "clinic policy", and refused to write me a check or put the balance on another credit card that I use more frequently. Very unapologetic the entire time, getting very short with me on the phone.
I recommend Dr. Damore if you really just need to get your annual gyn exam done. Anything else that might require you to interact with his staff more extensively, GO ELSEWHERE. read more
