Raelyssa M. is awesome! She is very quick to respond to my messages and get answers from Christine Kulle right away. She never makes me feel like a pest which I appreciate :). Which brings me to Christine Kulle. I'm a new patient and I can tell you that she goes above and beyond when it comes to your concerns. In the past with other doctors I felt rushed and my concerns were not validated. Christine is also helping me get my thyroid under control which saves me a trip to a different kind of doctor. She is awesome! read more

I thought long and hard about leaving this review and I came to the conclusion that it is necessary for the public to know the amount of negligence that I was treated with by Angela Pollard. Please do not use her as your doctor. I was a high risk pregnant woman. I have diabetes and I've had it since I was a child. I took care of my pregnancy excellently. Gave myself insulin at the proper times. I ate healthy and was in the nondiabetic A1C range when I gave birth. The doctors (Pollard and MFMs included) recommended an induction at 39 weeks. For me, the 39th week landed on a holiday. Please read closely and read all of it (there are 3 parts--the delivery, post delivery, & final thoughts and research). I know. It is a long story, but worth the read if you are planning on giving birth with her. She basically neglected me when I really needed her. DELIVERY: To induce labor, Pollard had me do 2 rounds of cervidil. After the second round, I was dilated and she broke my water. She started me on pitocin at 11 am and the contractions kicked in. By 5 pm I was fully dilated and contractions were coming in regularly as they should. A nurse came in and had me start pushing. All signs indicated that I needed to give birth at that moment. The nurse told me she will be right back. She is going to call Angela Pollard to come and we are ready to get this baby out. The nurse came back in a few minutes and said that Angela Pollard is having dinner with her kids and she will come in 30 minutes (WTF?). So they put a peanut balloon between my legs and had my husband rock me side to side laying down. We did this for THREE HOURS! She finally came in at 8 PM and my baby was born in 40 minutes. When Pollard came in, she announced to my family, "I am sorry I am late. I was having dinner with my family." POST DELIVERY: My son was born and she stitched my up. In that moment, she noticed fresh red blood. She undid the stitches and found a piece of retained placenta in my uterus. So I immediately started hemorrhaging. I was in miserable pain. The kind of pain that terrorizes you and doesn't leave you. You'll remember this pain forever--that kind of pain. So she went into my uterus and manually removed the placenta. She couldn't stop the bleeding so she had to use a bakri balloon, which is a balloon they inflate inside your uterus to put pressure on the wound where the bleeding is coming from. She gave me methergine and was finally able to put a stop to the bleeding. During the bleeding, I saw the janitor come in and mop my blood right off the floor. It made me sick to my stomach. SICK. I was given a few blood transfusions the next two days. I had lost SO MUCH BLOOD. She came in the following morning at 5 am and talked to me about my appearance. She told me my lips were pale and she asked me to open my palm up. She observed and explained how white it was. She explained how much blood I had lost and what happened. She handed me a booklet about the bakri balloon. FINAL THOUGHTS & RESEARCH After doing research, I found that pitocin is an incredibly dangerous drug. Its use is widespread despite the amount of trauma it brings with it. I also found research indicating that if you are on pitocin for an extended amount of time, then the chances of having a retained placenta increase. My placenta was partially retained. Some of it came out whereas some of it still remained. This is all due to the fact that she kept me on pitocin for an extra 3 hours while she had dinner with her family. With each minute she spent with her family having dinner (and neglecting me), pitocin was damaging my body. She is awful. I have no regrets in posting this. DO NOT USE HER AS YOUR DOCTOR. SHE IS NEGLIGENT AND SHOULD HAVE HER MEDICAL LICENSE TAKEN AWAY. GOOD NEWS I am still diabetic. I was able to go on and have a second pregnancy. I DID NOT go back to Angela Pollard. Instead, I found an amazing doctor and I gave birth unmedicated to a beautiful second baby. I was a high risk pregnant woman again, still managing my diabetes. But second time, I refused to artificially induce a birth. Baby came on her own. Labor was 1 hour. I pushed for 20 minutes. Done! read more

Would not recommend. Had a really bad experience at this doctors office, from before pregnancy having to call THEM to get my results. To giving birth. Avoid at all cost read more

I highly recommend Angela Pollard. She delivered my two babies, everything went smoothly. Her office is small, never crowded, comfortable. She's very knowledgeable, energetic, fun and most importantly not pushy. She respects your opinions and helps to find more "natural" alternatives if needed. I can be a little opinionated and I appreciate that she never pressured me into things I wasn't comfortable with. It's a rare quality in a doctor. I would always go back to her if needed. read more

Oh fun! I am still dealing with a bill from 2018 that somehow has not gotten resolved. I just got a second call from a collections agency that they have sent my bill to them to try ONCE AGAIN to rob me blind. Funny, since I was told this was sent to collections about 6 months ago but now they are saying this is the first time. DO. NOT. COME. HERE!!!!!!! THEY WILL TAKE YOUR MONEY AND PROVIDE NO USEFUL SERVICES. read more

This will be my last update and final review. I'm glad that I can finally put this behind me, $557 later! Just spoke with the collection agency and tried negotiating with them. I was told that the collection agency does not "purchase" these medical bills so any negotiation has to be done with the doctor's office. However, when you call the doctor's office they tell you there is nothing they can do other than take your credit card number over the phone... This confirms that Dr. Angela M Pollard and her billing office does not care about the welfare of their patients. To them, money is more important. read more

I saw Dr. Pollard earlier this year to get the 10 year copper IUD implant. I confirmed multiple times with the staff that this procedure was ONE HUNDRED percent covered by my insurance, and they assured me 3 times that it was. When I returned for my 3 month check up, they discovered that apparently the implant hadn't been placed correctly and it had to be removed. Anyone who has ever gone through this procedure knows how utterly painful it is so to have to go through all this for nothing, was extremely frustrating. The worst part about it is a couple weeks later they sent me a bill for $370+. For a procedure that failed. For a procedure they promised me was 100% covered by my insurance. Apparently the IUD itself was free, but the ultrasound to place it is what cost money + all the co-pays I had to pay for the frequent visits. Something they failed to mention to me. These people are relentless. They are ruthless. They don't care about the circumstances, they care about money. They won't help you sort it out with your insurance, they'll just rob you blind of your money. read more

Unfortunately the other reviews are right. I had a follow up appt with Dr Pollard at 9am on a Monday and after sitting in that stupid gown until 950, finally had to get dressed and leave without being seen. I wish Dr Pollard understood that we too, have jobs and families and responsibilities. I really wanted it to work out, because who wants to search for a new OBGYN? It sucks. Too bad. I will say that the gal at the front desk is lovely. Too bad she's not a doctor. read more

Do not use this Doctor!!! My wife and I have been struggling to have a viable pregnancy and Dr Pollard has failed us at every level. We received lab results and was told by her office that she was busy and could not go over them. These results were incredibly time sensitive and we were told it would be at least 72 hours before she could get back to us. That is just the tip of the iceberg. The office wait times are ridiculous, the customer service is atrocious and their just general lack of caring is incredibly disheartening. Do yourself a favor and find anyone else!!!! read more

Dr Pollard is the best and super knowledgeable. She very sweet and passionate to help her patients. I highly recommend Dr Pollard

One of the worst doctors that I have ever been to. I went to Dr. Pollard to establish care after I moved to the area. After an ectopic pregnancy in the past that was treated by a different doctor, I needed to find an Ob before trying to conceive again. She asked me how they found out that my pregnancy was ectopic and when I told her the steps my previous doctor had taken to confirm the diagnosis, she mocked saying "That's it? That's how she confirmed it was an ectopic pregnancy?". After sharing the details of my traumatic experience, getting no empathy from her and listening to her question the abilities of my doctor (who was an angel btw) was very upsetting. My husband and I researched a lot on ectopic pregnancy when we were told I might be going through one and we have no doubt that the diagnosis was right and done in time, which likely saved my life. I am so glad this woman wasn't my doctor at that time. I should have found another doctor after that first appointment but I thought I will give her another chance. Fast forward a few months and I got pregnant again but this time it turned out to be a chemical pregnancy. I had an appointment with her and she made light of the fact that I just lost another pregnancy. Again zero empathy on her part. She said it was no big deal, happens all the time and that we can try again. Two appointments and both negative experiences did it for me. If you want a doctor that cares for people, don't waste your time here. She is probably competent but who cares when she has no EQ. read more

I am so thankful my younger sister recommended me to Dr Pollard a few years ago. I've been seeing Dr Pollard and her team since I've moved back to the Bay Area in 2012. Annual visits are a breeze, Marijo at the front desk when you walk in is always so presentable, always so present and engaging-- she is always so kind. I'm here today to have my Nexplanon (arm implant birth control) removed and only because my body is still spotting & I'm not interested in dealing with that anymore. The consultation was simple, Dr Pollard understood what was happening, made a few suggestions on what we could do instead, and then she got me prepared for a different type of contraception until we're ready to make a baby! Dr Pollard has been a support for me for a long time, she works about 30 minutes from where I live but I am so more than happy to make the drive when I have an appointment-- I don't ever want to change who I see. She's a no-doubt, five-star, highly-recommended gal in our household. So very thankful. read more

OMG, my extended family. Doctor pollard and her team are just incredible. They always respond to your calls. You get appointments. Always on time and VERY NICE staff. Doctor pollard is so pleasant and knowledgeable of course. I have been going to her before I was even pregnant and and now that I am pregnant. They care so much and they go out of their way to make u feel comfortable. Thank you doctor pollard, Cynthia, marry Joe, chris and everybody els. U r amazing. I absolutely recommend doctor pollard. Cynthia, u r my hero. Thank you for all u did and are doing. read more

Sacred space for women, relaxing atmosphere, Angela is beyond wonderful. All of the women were kind and I felt very supported. Ive never been so comfortable at a gyno office before. read more

Seriously disappointed with this practice. The doctor has no bed side manner. I was shocked at how she spoke to my wife and how extremely vague and unclear in face of serious medical concerns. We switched doctors immediately after but had to deal with their incapable staff for billing for another few months. Thank God the experience is over and we do not have to hear from them ever again. read more

They are so disorganized. Never sent lab order to any lab so I had to keep calling while waiting at the lab. And this happened to me multiple times! Do yourself a favor and get another doctor who cares and is organized. read more

Hello????? Anybody there? Are you planning to fix your awful phone system? I have been trying to get through for the last 4 weeks to make my annual appointment. The system does not get you to the actual person at the desk - you are always re-directed to the answering machine. You leave a message that you need an appointment, then 2-3 days later someone will call you and leave a message asking to call back. And this goes like further for another 3-4 weeks, a total waste of time and an enormous amount of frustration. I already found a new place of course - I am never coming back here. read more

Dr pollard is the best, she makes you feel super comfortable & Christine is just as good as dr pollard I will keep going to her for every baby I have . The staff is overall super nice n makes u feel welcomed. read more

The birth went really well, the hospital is AMAZING, for like a hundred different reasons but Dr Pollard is THE MOTHERFUCKING BEES KNEES!!! I will never see another OBGYN as long as I live in the Bay Area. She is indeed a busy lady, but that's because she's awesome and everyone wants to see her. I think it's really silly to write a poor review for a doctor you've never seen on the basis that they're super busy. She only ever cancels an appointment if there is an emergency with another patient... She has always made time for me when there's been a more serious issue and when I had to bring in my little one 2 weeks ago during my appointment she was so sweet with him! She understands what it's like to be a mom, since she's had 6 of her own. LOVE HER! read more

First meeting with Dr. Pollard was great. I appreciated her input and she was helpful with what I was going through and I am feeling so much better since my appointment. Staff is a bit lackluster. At my last appointment, i was asked what lab i wanted to use, but when I told the staff the response I got was "I've not heard of them." (If you really only want to use Labcorp, why ask what lab I prefer?) Then my next appointment was given but never entered into their system. Their office isn't close by, so it's not easy to orchestrate my kids around office visits. Now I have to move my already scheduled appointments around again to accommodate this error. No appointment reminder cards means I have no idea if my next appointment is real or imaginary. Also, emails sent thru portal go unanswered. I've no doubt she is a good doctor, but I'm pretty frustrated with my current experience. Hopefully my next one is better. read more

I had three children with three different doctors/offices. My delivery with Dr. Pollard was the best. She managed to help me deliver a 9 lb. posterior baby without tearing. I tore with both of my other babies. She really took command of the situation and the room without any needless interventions. Dr. Pollard listened carefully to my concerns and was able to confidently answer all my questions. I'm reading a lot of people had billing issues. We've been seeing Dr. Pollard for 2.5 years now and have never had a billing issue. read more

Dr. Pollard was recommended to me by a coworker who previously worked for her. She was spoken very highly of and I was excited to have her deliver my third baby. The office was nice, although they share a space with a medical weight loss clinic. Which made me laugh being that I was pregnant. Dr. Pollard seemed knowledgable and experienced. Her wait times were never very long and they were kind and accommodating to my other kids. It wasn't until I met her NP that I decided this was not the place for me. I am originally 5'7 and 125-130lbs. I went into the office for my 20 week appointment and weighed 145lbs. Yes, I gained 20lbs in 20 weeks but my labs were great, I was exercizing and I was eating healthy. I had previously gained 40 and 50 lbs with my other two and lost all of it both times following their births. She came in told me everything looked great but..."we need to talk about your weight gain". Really? Do we really need to talk about a pregnant woman gaining weight? I knew that I had gained weight and it stinks, but its part of having a healthy pregnancy. I definitely did not need someone telling me I was gaining weight like I wasn't feeling and seeing it. There are a lot of 5'7 women who are extremely healthy and weigh 145lbs. I had a half term fetus growing and looked perfectly healthy. I am a healthcare provider myself and was so appalled at this woman's bedside manner I refused to go back. I think pregnancy and giving birth should be a great experience and that you should be fully supported through the process. This NP was awful and I am sorry to be giving such a bad review to Dr. Pollard, but the experience in her office was humiliating and offensive. I hope no one else has to experience this. read more

Dr. Pollard has been my ob/gyn for the past 10 years. She's fantastic. She delivered both of my bambies and saw me through several other difficult pregnancies, as well. She has a wonderful bedside manner, but she's also clear, direct, helpful, and has what my husband and I refer to as a "funny, quirky personality." I don't know if others find her as funny as I do, but I think she's wonderfully hilarious! Which is a great thing in an ob/gyn, in my opinion! Her office staff is wonderful, as well. During my last pregnancy, I was in a very bad car accident, and she came to the hospital to check on me and the baby (both were fine). In terms of time...I never had to wait long for appointments when I was pregnant (unless something happened like an unexpected delivery). If anything went wrong with a pregnancy I could rush in and be seen right away. Basic OB/GYN services like pap smears, though, are going to take a good month to get an appointment. So don't be lazy with scheduling. read more

I have been going to Dr. Pollard for over two years (after a referral from my primary care physician). She is a wonderful doctor. She is awesome. After several years dealing with symptoms other doctors had failed to correctly diagnose, she identified me as hypothyroid and began treatment. She was the first doctor (after 3 others) to not merely look at TSH levels. I later required laparoscopic surgery and I don't think I could have been in more capable hands. She is an expert and was I can't recommend Dr. Pollard enough. The first time I required an ultra-sound, I was caught off guard when I realized the tech was male and that I also needed the wand (not just over the tummy). However, I got over this as he has a great "bedside manner" and works to make the patient comfortable. The only minor issue is that he's not there every day of the week so if you need an ultrasound, you are slightly restricted as to what days you can come in. Also, despite having had 7 - 8 appointments in the last two years, I rarely have to wait more than 5 - 10 minutes past my scheduled appointment time. There was one instance where I had to reschedule because she was held up with delivery complications (which is 100% out of everyone's control), but other than that I haven't spent much time waiting. This is a very busy practice and it seems Dr. Pollard is in high demand so I think it's difficult to get in if you're not an existing patient. Also, the lady who is always at the front desk when I come in is the best. She's very very nice and pleasant. read more

I have been trying to schedule an appointment but the office doesn't return my calls and all I can do is to leave a voicemail. It's kind of frustrating since I have been calling for 2 weeks already with the promise from one of the medical assistant back in December to give me an update "as soon as possible". read more

Dr. Pollard is Excellent. For an uncomfortable thing to go thru she makes you feel very comfortable. She's great in answering any questions you may have. My visits have been fast, prompt and stress free. (Man I love stress free situations) So if your looking for a great Doctor, I'd say she's beyond great, (see above... EXCELLENT) read more

As I am new to the San Jose area, I searched here for a nearby ob/gyn via my own medical plan and then further narrowed my choices by reading some yelp comments. I found that many of the doctors in-network were good, but people seemed to have real issues with the doctor's staff. After reading some positive reviews about Dr. Pollard and her staff as well, I decided to make an appointment for my annual exam. Initially, the receptionist tried to get me to take an appointment with the nurse practitioner, but I declined, and was able to get an appointment within 2 weeks. They sent me a link to their portal, where I submitted some initial information. This portal allows you to access the information at any time,such as my future appointments - a plus! When I came in for my appointment, check-in was a breeze. One sheet of information was all I had to fill out. When I came in for my appointment, the receptionist at the front desk was so warm and friendly, as was the person who came into my room to verify my medical information, etc. I then met Dr. Pollard, who spent time to answer my questions. Believe me, I come with a lot of questions - and some doctors don't like it, but hey, I have to be my own advocate. Dr. Pollard was very helpful, offered me good information and recommendations, and even answered questions relating to my daughter that I had. Afterwards, she performed my exam and off I went. All in all, it was a very positive first experience with Dr. Pollard and her office. read more

Angela Pollard is a great doctor, I've gone to her for years she's a wonderful physician. 2.5 weeks ago I realized I was running out of very important medication. I called the office multiple times and no answer, I left a message and followed up with an email. Days went by, no response, again I kept calling no answers leaving VM and sending emails for 2 weeks....still no response! 3 days ago I sat on my phone and just kept calling all day and finally someone answered. I still don't have my medicine because her office staff does not know how to complete the paperwork to obtain brand. I asked them to send paperwork to me and I saw it was not completed correctly, again I sent them an email no response. I've asked to speak to Dr. Pollard they said no she's too busy, I've asked if I can make an appointment to see her they will not respond. I'm beside myself I don't know what to do I'm feeling very ill. I'm sure Dr. Pollard does not know what is going on with the people in her office, disrespectful, condescending staff. It's terrible to treat Dr. Pollards patients like this. I've spoken to my insurance company and they said they keep completing the paper work stating I can take generic when in fact I can't. read more

I have been seeing Angela for the past 7 months, my previous dr was retiring and I needed a replacement that would be as good. I was referred to Angela by a family friend and she had only good things to say. The only issue i have is that sometimes you have to wait for more than 30 minutes past your appointment time to see Angela. but the wait is worth it, she is very open minded and knowledgeable, she always makes me feel comfortable and that I have control of the situation. so far I have been very happy working with Dr. Pollard read more

Dr. Pollard and all staff are great! They are all very knowledgeable and Dr. Pollard answers every question entirely. They are all very friendly and always helpful. The office can be busy at times, especially in the morning. But they are always letting you know current status of your appointment. I always appreciate their friendly and useful customer service! read more

Dr Pollard is absolutely one of the best ! She is so patient, explains all the details of delivery over and over again.

I love Dr. Pollard. She delivered my son in April and was a rock star. I do admit that she kept me waiting in the exam room most times which was pretty annoying but I love how she doesn't rush you during appts, seems interested in what you have to say, welcomes questions, and wants to get to know you by asking many questions. She also has 6 kids of her own so this lady definitely knows what she is doing!! I also love the nurse practitioners in the office. I always felt I could trust Dr. Pollard throughout my entire pregnancy and that I was receiving top notch care. That's what you need from an Ob-gyn! read more

Dr Pollard was amazing from the start of my care to the delivery of my daughter. She always gave me the time that I needed and managed my very very high risk case expertly. She has high risk doctors who work closely with her and she sent me for referrals when needed. Her bedside manner is amazing, always giving an expert opinion Regarding the pros and cons but leaving the decision making to you. When my water broke at 41 weeks but I was not effaced or dilated she came to the hospital 4 times during my 16 hours of back labor. She helped to calm things and make sure that I understand all of the options at every juncture. She would be amazing for anyone regardless of whether you want a natural or medicated birth. And her techs and office staff are also wonderful, going out of their way to explain things and support. All around I recommend Dr Pollard and her practice to anyone looking to have a baby! read more

Dr. Pollard and Christine Kulle I believe is her name or the lady that assisted me 11/18 at 11 am were extremely kind and helpful. I love their office and it's covienently located right next to the hospital. External staff in the office ( you know who you are ) have to take note of how attentive the residing professionals are and follow the same procedure. Front desk etiquette is crucial in running a specialist office. read more

So far I've been to this location twice with my wife for prenatal appointments. Each time every staff member we encountered was so kind and friendly and informative and my wife said she feels very safe, taken care of and comfortable here. That being said, all of the other reviews on here that pertain to the wait times are not exaggerated. Be prepared for hour long wait times. Even when the appointments were over there were additional waits of up to a half hour just to make a follow up appointment or be let go! read more

They just want money and don't care about the patients. I went in having told them I had already talked to my doctor about which IUD I wanted (im a student and was home for the summer so I couldn't go to my usual doctor). I wasn't told that I would be seeing a technician, I was expecting the doctor. The technician looked at my chart and then suggested oral birth control even though I can't take it with my current medication. I then preceded to tell her I need a localized hormones as progesterone increases acne and mine is already bad enough to be on acuetane. Again she obviously wasn't listening to my concerns because she offered two other forms of birth control that were high in progesterone and not localized. We ended up deciding on the IUD that I came in saying I wanted, so I paid a copay for a consultation that was a waste of time. Also apparently the doctor puts the IUD with an ultrasound??? I've never heard of anyone doing that. I understand that it makes it easier to put in correctly but that just makes me think dr pollard has put them in incorrectly too many times. I asked if I could do it without the ultrasound and they said no. Just seems like a way to get more money. The front desk person however is extremely sweet. Also they asked me to come in to my appointment 30 min early and I was seen 20 min late read more

The rating is for the lady who picked up my call. She was so nice and patient with me when I tried to give her information that she was asking for. I'm a new patient and try to make an appointment with Dr. Angela Pollard for annual check-up. Unfortunately, I can't wait for 2 months to see Dr. Angela. So I give a try with another OBGYN Doctor- Dr. Kim Phoung Dang. I'll give a update after. read more

My review is based on Dr. Pollard's staff because I haven't had my 1st appointment yet. I used her online web form to make an appointment. The form lets you check the doctor's availability, and book a time-slot. The next morning, I received a call from her office stating that the form was not correct, and the booking I made online was not valid. They were very apologetic, and offered to reschedule. The doctor's staff must have complained to their online form vendor (ZocDoc) because I received another call from ZocDoc saying how sorry they were. They then emailed me a $10 Amazon gift card to make up for their error. All business make mistakes... but that's how you handle it! read more

Someone mentioned that this business should be called "sub parr" and I completely agree with that. I can't possibly include all the preposterous things about this office, but here is a rundown of how your experience will look like: first you need to be constantly calling the office to get through to the front desk. Once you do get through you will probably get an appointment with a nurse practitioner and not the doctor because the next available appointment with the doctor will be 2 months from now. Yes, they are that busy... When you finally make it to your appointment, you will wait for 45 mins in the waiting room and then at least another 45 mins in the exam room. If this is the nurse practitioner you're seeing, I think there are a few good ones in the office. But if you get Linda Joshua you are out of luck...she will bully you if you start asking questions and that is the last thing you want to have in a medical office. If this is Dr. Pollard you are seeing, you are even more out of luck. She will hardly look at you or touch you, and will keep messing around with her laptop complaining how not technically savvy she is. This actually happened to me: I had an appointment with her and a week before that I found out I was pregnant. I called their office and told that to Linda Joshua, the NP. Of course, she didn't consider this to be an important piece of information to add to my file, so at the appointment time it was a complete revelation to Dr. Pollard after which she ran out to get my HCG and Progesterone test results. Fast forward half an hour later, she comes back and tells me that I am pregnant! That was the conclusion of this 2-hour, marvelous appointment. Oh really? Thank you Dr. Pollard! I just wasted 2 hours of my life to find out something I found out myself in 5 mins a week before. They also messed up on my labs - didn't call me with the results and missed important pregnancy labs in the first pregnancy lab panel(like antibody tests and urine culture). Now to the best part: The billing. They have enough nerve to charge my insurance for these useless appointments $280, each( I had 3 of those and only one with the actual Doctor) and for the in-office confirmation of pregnancy urine test $75(this is after seeing my high HCG and progesterone tests and me telling them I am indeed pregnant). If I can ever encounter a highway robbery - this would be one. Thank god that my insurance negotiates these charges but imagine if they didn't? They should be sued for insurance fraud. No wonder the healthcare system is so screwed up in the US! read more

Awesome Dr very friendly Staff are really nice too Waiting time is more than 20 mints Other than that I have no complains read more