My daughter was the first time homebuyer and utilize on a referral from a very reputable and upstanding realtor in the Richmond area to use this organization, especially the realtor named Adrianne Kendall. She was unethical. She was extremely passive aggressive. She was rude. She was not helpful and gave my child more anxiety than was necessary as the first time homebuyer. You should have support , encouragement and someone that's looking out for your needs because you represent them and she did none of that, we feel like she has been so unethical that there is something shady going on in that office that they are pushing relentlessly to use their lender, pushing to use their title company and then trying to sabotage the situation. They were terrible and I would never recommend them to anyone in the Salem Roanoke area. read more

We had many issues as the realtor resigned while looking for a home so we had to go with another with the company. We had a home inspector chosen but some how the brother of the owner inspected the house. My husband didn't realize it was him until I saw the signed email for payment. The realtor apologized and then he stated he would return our money but that didn't happen. When we moved in we had HVAC and Septic issues.Last but not least the $600 in repairs that was for fixing issues was never sent to us or repaired by the sellers as they promised. They kept saying they couldn't find the check. They do shady business and I will never use them again and will advise others to choose someone else. read more

I had been working with Ashley gladden with Damon gettier realty for a couple weeks and we were supposed to meet one day at 12 which she set up i work two jobs and still made the time to meet at the times she had set up on previous occasions. After i arrived at the house she emails me past 12 to tell me she cant make it. I find this highly unprofessional. I wasted my whole morning knowing i needed to be there at 12. I even sent an email ahead of time to let her know i might be running a little late because that is the respectful thing to do and she waited til after our meeting time to let me know she couldn't make it i called to complain and they reached out to me to apologize but the whole situation was ridiculous and unprofessional making them seem unreliable read more

Damon Gettier and Associates - Notice time stamp after the time she set up which was 12 as im sittin in the driveway of the house she sends this unreliable,unprofessional - Real Estate Agents Near Me - Roanoke, Virginia

I have bought and sold 3 houses through Damon and his team. I could not be happier. On all 3 occasions we got exactly what we needed and in a timely manner. I have sent friends to Damon because of how he treated us and the best compliment I could ever give us recommending to me friends and family. Thank you Damon and your team! Awesome job! read more

While this review is from an employment perspective rather than a client's, it still gives some insight on the company's professionalism. I responded to a job posting for an office administrator and was contacted to move forward. The whole purpose of the phone call was to schedule an interview, yet, the caller verbally went through her calendar while I was still on the line and ultimately said she'd need to call me back because she needed to figure out a time when Damon could be there. She called back and asked if there was any chance I'd be able to "stop in" before 3:00pm that day. Mind you, this phone call took place at about 1:30pm so I already had other commitments. She ended up texting me and we scheduled an interview for 9:00am the next morning. The next morning, after I've gotten out of the shower and have half my make-up on; interview outfit has been ironed; I get a text saying that they decided to hire someone yesterday afternoon. OH. A week goes by and I get a text saying that hire didn't work out and they'd be interested in interviewing me. Probably should've just interviewed me in the first place, huh? I was up front about my salary requirements to gauge whether it was worth my time and never got a response. Another week goes by and I get another text saying they're still interested in me. At this point, I'd accepted an offer elsewhere. read more

I went to look at a property and showed interest. I took an application and said I would be in touch. At the time of filling out the application there were parts of it I did not have available and needed to gather certain documents to turn in, I also asked about income to rent ratio with no reply. I was told NOT to turn it in until it was completed and I didn't want to until I got answers to my questions. A few days later I got a text message from the realtor that said to HURRY UP and turn it in that day or someone else would get it and complete it later, that the property was first come first serve and I need to HURRY!! I took time off work to run it over before they closed. I spent the $80 on application fees even though I was not sure I would qualify. (part of my income is commission and I didn't know how they would count that) My next day off I got all the rest of the papers together and contacted the realtor who was off, she said another realtor would help me and get the lease signed in her absence. I called at 11 am and was told she would call me back. 3 hours later I called again and the realtor was out to lunch. I decided to run my papers by there before they closed. The receptionist said she was in a meeting and would be for the rest of the day. DIDN'T receive a call, didn't receive a text, just NO RESPONSE at all. No lease and no word on even WHEN we can sign a lease or if the property is still available, if everything else in our application was good or anything. I like the house but seriously I think I should keep looking. I am assuming they will be the same ones I have to deal with when I have an issue with the property. I can imagine how that will go!! And tonight when I check my email I get one that says they won't rent to me for ??? reasons that I need to send something in writing to find out why. GO WITH ANOTHER REALTOR!!! VERY UNPROFESSIONAL!! read more

Similar experience to Jayme's review below. After meeting a scattered agent who made many disparaging remarks about the property, we chose not to list with this company. She completely lacked any customer service skills and we felt fairly certain that we would not get good representation from her. Interestingly enough, later that day we received an offer on the property based on our own attempts to sell! read more

Dealt with a realtor here a couple of years ago. Put a $300 "good faith" payment on a property in the form of a written check. I was told this check would not be cashed or deposited. Then found out there were several liens on the house that I wanted and it could not be sold at that time. I asked the realtor for the check back, she said she had given it to the company. It had actually been cashed and I had a copy from my bank where it had been stamped by the company. I called them for my money back and was told the realtor cashed it and she no longer worked there. Haha joke was on them. I went to their office....I called my mother who is a realtor in Northern VA.....put her on the speaker ....she made them aware of all the boards that she will contact if they not give me my $300 back. At the end of her call the secretary asked me for my address so a check can be mailed to me... My mom was still on the phone and she stated, "My daughter put a check in someone's hands, she didn't mail a check...she expects her check by close of business today!" It was around 930 AM, at that time. The lady went to speak with someone and came back to tell me I can pick my check up after 2PM, which I did. I would never deal with that mess again. read more

CAUTION! I contacted Damon Gettier back in September of 2015 to sell our home. He sent over an agent, Alli R. Malus who became our listing manager. After signing with Damon Gettier I never saw or seldom heard from her again! We had someone from their office call but she never saw our house and was only calling to see if we had any questions. It did not take long to realize this person was very ineffective in getting our concerns addressed. I scheduled a conference call with Damon and he stood me up, actually he and I never spoke. He had zero interest with my concerns. I could write a book about their in-competencies and negligence but there is not enough space! Just be careful and call around before putting your trust with Damon Gettier. I have sold six houses in the past with six different real estate agencies and I have never faced such an unprofessional and unknowledgeable group. read more