I have bought and sold 3 houses through Damon and his team. I could not be happier. On all 3…read moreoccasions we got exactly what we needed and in a timely manner. I have sent friends to Damon because of how he treated us and the best compliment I could ever give us recommending to me friends and family. Thank you Damon and your team! Awesome job!

My daughter was the first time homebuyer and utilize on a referral from a very reputable and…read moreupstanding realtor in the Richmond area to use this organization, especially the realtor named Adrianne Kendall. She was unethical. She was extremely passive aggressive. She was rude. She was not helpful and gave my child more anxiety than was necessary as the first time homebuyer. You should have support , encouragement and someone that's looking out for your needs because you represent them and she did none of that, we feel like she has been so unethical that there is something shady going on in that office that they are pushing relentlessly to use their lender, pushing to use their title company and then trying to sabotage the situation. They were terrible and I would never recommend them to anyone in the Salem Roanoke area.

Karen was a very pleasant person on the phone, I had found a property I was interested in and Karen…read morewas nice enough to meet our daughter at the property and show her around, I'm an out of state buyer but our daughter lives in Virginia. I also loved that this was a woman's owned business and that it's a veteran owned business, highly recommend

I've spent my energy, money, and time meeting with Karen and exchanging documents for her to help…read morewith the sale of my property. Karen Kryzanowsky whom was supposed to be marketing and selling my property for the past 18+ months couldn't even send me the correct address and listing for my property when I questioned her about it last week. When I asked as to why I have NOT received a single offer over 18+ months of being in business with Karen, Karen gave excuses to why my property wasn't receiving interest. I simply asked to see the listing which I could NOT find on any search I made. Karen insisted she could see it. However, when I used common search engines to see my property listing, the listing was nowhere to be found. I made recommendations to help market the property on multiple commonly known real estate websites. Karen insisted it already was being automatically marketed on those same websites I recommended from the time she listed it on the MLS. It was NOT. When Karen finally showed me the property she could see but I could NOT, it was the wrong address being marketed by a completely different agent. Since this incident, I have neglected to work with Karen and plain and simple, if you would like for your property to actually be listed and marketed, I would NOT recommend Karen to anyone in search for Real Estate guidance or services.

Smart, knowledgeable, and straightforward. The Grandin Agency team has a tremendous amount of…read moreexperience and expertise in markets throughout the country and are bringing a new set of standards, technology, and tools for property owners, buyers, and sellers to the Roanoke Valley. I expect them to grow quickly and make other realtors and property managers actually earn their living in the local real estate industry. If you are getting the bare minimum from your real estate professional, talk to these guys and see what you are paying for and not currently getting.

Please take heed to all the other horrible reviews this agency, Grandin Agency, has received…read more They're all 100% true. I wish I read them before I've made the mistake of applying to one of their rental properties. The property manager, Jason Rogeneese, or however that stupid last name is spelled, is a raging narcissist, and I have no idea how he's still in business, and how property owners trust him with their properties. He is severely rude, agressive, and that obnoxious attitude of his is nausiating. This man probably has a really small, tiny penis, and is mad at the world because of it. I made the horrid mistake of applying to one of their rentals that was full of roaches and smelled like black mold. Kitchen was full of mouse droppings. The oven was horrific and I would not dare bake anything in it, ever. When I showed up to my viewing the door was wide open, and since the rental was in a not so desirable area, with a lot of foot traffic and folks doing drugs right behind it, I asked Jason R. if the locks were changed since the previous tenant left, as that was a safety concern. This simple and polite question triggered this raging a*hole to the point where he sent me a rude email and cancelled my previously approved application. He wanted my deposit within 24hrs of approval before even answering a simple door locks question. They rushed me so much to get my deposit which was a red flag. In their documents clause they force you to initial that you agree that they can keep your deposit for no reason even without giving you the rental, even after you've paid their application fee and gotten approved. Another red flag. They forced me to transfer electricity and internet to that address immediately, and rushed everything, but answering a simple safety question was too much. They were texting me at 1:00am forcing me to give away personal details about my electric company, and took liberty in transfering services to their rental before even giving me the keys. The proper order of things is always you apply, you get approved, you sign the lease, you pay deposit and 1st month's rent, THEN you transfer services and sign up for renter's insurance. NOT with this scamming a** agency that just wants to steal your money/deposit and put you in a rental that no one cleaned since the 1950s. Shame on you all. I hope all property owners stop doing business with this raggedy and scamming property manager Jason, they would be smart to cut all ties with him. 10 reviews and they're all 1. 10 people are not all liars. Just read some of his replies to reviews on here, that's a butthurt man who's ego is bruised that he's getting the negative reviews that he deserves. You're better off elsewhere, anywhere. NEVER apply with this agency, unless you want your time and money wasted.

We have used Kris Layell to buy and sell our home with great comfort in knowing we were in good…read morehands. It is always stressful to buy or sell a home, especially in today's market but Kris makes the process so much easier. Pete and I would not trust anyone else and hope to use him again in the future. Thank you Kris Sandra

Kris's knowledge of Smith Mountain Lake helped lead us to the perfect choice for us. Once we made…read morean offer, Kris's local contacts and his willingness to help us arrange for contractors and inspections was greatly appreciated since we were out of the area. Kris's expertise in the local real estate market, combined with his deep understanding of the community and its amenities, made the entire process smooth and enjoyable. His ability to provide valuable insights and recommendations ensured that we made informed decisions every step of the way.

Chase and the staff at O'Bryan & associates real estate made my move from out of state painless and…read moreeasy. Thanks so much to their knowledgeable and kind staff

Chase and his team were a pleasure to work with. Chase took the time to answer any and all of my…read morequestions and was extremely professional. I highly recommend O'Bryan & Associates!

They are the team you want ! Selling or buying they've got you covered! From their knowledge to…read moreexperience they are all amazing!!!

From the owner: We are a locally owned and operated family team with RE/MAX. Together we offer over 50 year of…read morecombined experience, helping home buyers and sellers get successfully from one door to the next. Christy has been in the industry since 1991 and leads her family team featuring her husband, their son, his wife, and their daughter. Each is full time in the business to ensure our client excellent service with proven results. We believe our longevity, experience, and expertise are what will make the profound difference when working with our team.

Excellent customer service due to very talented sales team. Bob Chandler listed and sold my house…read morein two days! The time Bob spent understanding my needs and expectations made this experience very positive. Thanks, Bob and MKB!

As clients we feel they didn't have our best interest as sellers. Seemed more concerned for buyers…read moreand their realtor. Allowed buyers to be insulting and disrespectful to us and our home. Office staff and broker were rude and made disparaging remarks towards us. Lisa Seifred would yell and hang up phone. Kit Hale sent hateful email disparaging us. They canceled listing with no legitimate reason. Mr. Hale did not forward in a timely manner a signed copy of cancelation of listing. We had to call a few times before receiving it. It was preventing us from hiring another realtor. They made an extremely hard time more stressful than it was. Would not recommend MKB or Leah Hedrick. She did not advocate for us, her clients

I am so thankful for Monica's help in marketing and securing a quick sale on our home! I was very…read moreselective in who I wanted to have help me with the sale of our home since I have experience as a real estate agent. Monica is an excellent communicator. She was responsive and has stepped right in to help make the whole move much easier for us! I highly recommend Monica, she will handle your transaction professionally.

From the owner: Buying or selling your home is a major milestone in life that should be memorable for all the right…read morereasons. Dedicated to exceptional service and focused on ensuring the best possible results, Monica Nicely is here to help along the way. A longtime resident of the Roanoke Valley herself, Monica's local market knowledge sets her apart. She prioritizes your individual needs as her client and from there, works to offer guidance, insight, and direction in what can traditionally be a complicated process. Just know that whenever you need a hand, Monica's more than happy to be of assistance. Get in touch with her to discuss your personal real estate goals!

February 8, 2026…read more This is a warning to any landlord considering having your property managed by MKB Property Management. Robyn Smeltzer with MKB gave a good presentation and I trusted her, so I listed my home with them last year. I received an e-mail from MKB stating they had a well-qualified applicant and the home was rented. It has been a horror to say the least. MKB and the tenant created a war zone between themselves. Nothing went right but it was at my expense. The tenant was not a well-qualified applicant. MKB did not bother to vet the tenant. This tenant has been in Roanoke Co. general court, Roanoke City general court, and Salem general court. Her actions ranged from assault and battery, grand larceny, traffic court, and entering a house to commit grand larceny. MKB and Robyn Smeltzer clearly did not vet this tenant. Over the course of about 4 months, there were about 30 work orders. The tenant became so angry with MKB and called code enforcement, and I ended up caught in the middle. The tenant summons me to court. I live in Michigan. Robyn appeared in court not to represent me although MKB is my property management company but to represent themselves. I was blind sighted in court. I had no idea the tenant had been without water in the shower for over a week. Also, MKB charged both me and the tenant for the same repair. The judge awarded the tenant a judgement. Of course I had to pay for it. MKB did not take any responsibility for their actions. The tenants moved out of the house. Robyn at MKB did a move out inspection, I am missing window coverings and a few other items. She is pleading stupid now and refuses to give me a copy of the move inspection and the move out inspection signed and dated by the tenant and a representative from MKB. I have spoken to her broker, Ed Smith on several occasions, again a lot of promises and no actions. Now the only thing they are asking me to do is to sign a lease termination. BE AWARE OF THIS COMPANY. THEY DO NOT PROVIDE THE SERVICES YOU WILL NEED AND WILL MAKE YOUR LIFE A LIVING HELL!!!! Chris Aikens

I highly recommend Amanda. She is very knowledgeable and passionate about real estate and is always…read moreavailable to guide clients through the buying or selling process. Amanda is a great asset to have on your side!

We recently relocated to Lynchburg from Seattle, with Billy's help. We first met Billy in December…read more2023, while we were visiting family in the area. In our minds, moving to Lynchburg was just a "someday" idea. Knowing that we were just window shopping at the time, Billy took the time to show us three houses that were on the market to give us a flavor of the stock and pricing. Fast-forward six months and circumstances changed such that we were serious about making the move. From 3,000 miles away, we were ready to start shopping, so reconnected with Billy. Billy shared his insights about the listings we liked and arranged to tour a number of properties with our family members in Lynchburg for more perspective. Understanding what we liked and wanted, he also kept an eye out for new listings that were coming to market. Our first offer on a house was unsuccessful, but when we were ready to bid on another and told him "We want to win this one", Billy dug deep into the comps and market trends to help us craft an offer with an escalation clause and wisely waived contingencies that led to a quick win and successful closing. Of course, the journey from an accepted bid to a successful closing on a sight-unseen home three time zones away is no easy task. Billy made it look easy. He provided slates of inspectors and coordinated their work on our behalf. He also gave us an honest appraisal of work that should be done to the house prior to move-in and put us in touch with contractors--and then toured the house with them on our behalf so they could provide estimates. Likewise, he put us in touch with local title and settlement resources, provided contact info for local utility companies, and remained available for any and all of our many questions in the run-up to the move. I arrived in Lynchburg on Thursday for a Friday closing, secure in the knowledge that Billy had everything in order. Seeing the house for the first time in-person during the pre-closing walkthrough, we were very pleased with all Billy's hard work on our behalf, his candor about the property's condition and needs, and his guidance every step of the way. Billy turned what could have been a stressful and complex event into a very positive experience!

Billy is an exceptional realtor. He was on top of everything from the first phone conversation, to…read morevisiting homes, to making an offer, to connecting with our mortgage company and closing attorney, to inspection requests, to final inspection walk through, to closing. He is knowledgeable about real estate in general, but also location/area specific things. Billy exceeded our expectations and I recommend him without any hesitation or reservation.