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    Monica Nicely

    5.0 (1 review)
    Closed 8:30 am - 6:30 pm

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    Response time

    30 minutes

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    100%

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    3 years ago

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    Ask the Community - Monica Nicely

    Karen Kryzanowsky - Associate Broker at Wainwright - New 2023 headshot

    Karen Kryzanowsky - Associate Broker at Wainwright

    (5 reviews)

    I've spent my energy, money, and time meeting with Karen and exchanging documents for her to help…read morewith the sale of my property. Karen Kryzanowsky whom was supposed to be marketing and selling my property for the past 18+ months couldn't even send me the correct address and listing for my property when I questioned her about it last week. When I asked as to why I have NOT received a single offer over 18+ months of being in business with Karen, Karen gave excuses to why my property wasn't receiving interest. I simply asked to see the listing which I could NOT find on any search I made. Karen insisted she could see it. However, when I used common search engines to see my property listing, the listing was nowhere to be found. I made recommendations to help market the property on multiple commonly known real estate websites. Karen insisted it already was being automatically marketed on those same websites I recommended from the time she listed it on the MLS. It was NOT. When Karen finally showed me the property she could see but I could NOT, it was the wrong address being marketed by a completely different agent. Since this incident, I have neglected to work with Karen and plain and simple, if you would like for your property to actually be listed and marketed, I would NOT recommend Karen to anyone in search for Real Estate guidance or services.

    If you're looking for a dedicated and trustworthy realtor on SML you will definitively find it in…read moreKaren. After leaving a different realtor who did not have our best interest in mind, we found Karen and never looked back. She fought for us in every way, provided accurate and timely information, returned our calls in a timely manner and made informed recommendations when needed but allowed us to lead with our needs when making an offer. Karen is well versed with the specific ins and out of the lake and will be at your side until you find your personal right fit. We not only found our forever home, but we also found a friend.

    Damon Gettier and Associates

    Damon Gettier and Associates

    (9 reviews)

    My daughter was the first time homebuyer and utilize on a referral from a very reputable and…read moreupstanding realtor in the Richmond area to use this organization, especially the realtor named Adrianne Kendall. She was unethical. She was extremely passive aggressive. She was rude. She was not helpful and gave my child more anxiety than was necessary as the first time homebuyer. You should have support , encouragement and someone that's looking out for your needs because you represent them and she did none of that, we feel like she has been so unethical that there is something shady going on in that office that they are pushing relentlessly to use their lender, pushing to use their title company and then trying to sabotage the situation. They were terrible and I would never recommend them to anyone in the Salem Roanoke area.

    We had many issues as the realtor resigned while looking for a home so we had to go with another…read morewith the company. We had a home inspector chosen but some how the brother of the owner inspected the house. My husband didn't realize it was him until I saw the signed email for payment. The realtor apologized and then he stated he would return our money but that didn't happen. When we moved in we had HVAC and Septic issues.Last but not least the $600 in repairs that was for fixing issues was never sent to us or repaired by the sellers as they promised. They kept saying they couldn't find the check. They do shady business and I will never use them again and will advise others to choose someone else.

    Amanda Ostrander - MKB Realtor - Amanda Ostrander, REALTOR

    Amanda Ostrander - MKB Realtor

    (2 reviews)

    I highly recommend Amanda. She is very knowledgeable and passionate about real estate and is always…read moreavailable to guide clients through the buying or selling process. Amanda is a great asset to have on your side!

    February 8, 2026…read more This is a warning to any landlord considering having your property managed by MKB Property Management. Robyn Smeltzer with MKB gave a good presentation and I trusted her, so I listed my home with them last year. I received an e-mail from MKB stating they had a well-qualified applicant and the home was rented. It has been a horror to say the least. MKB and the tenant created a war zone between themselves. Nothing went right but it was at my expense. The tenant was not a well-qualified applicant. MKB did not bother to vet the tenant. This tenant has been in Roanoke Co. general court, Roanoke City general court, and Salem general court. Her actions ranged from assault and battery, grand larceny, traffic court, and entering a house to commit grand larceny. MKB and Robyn Smeltzer clearly did not vet this tenant. Over the course of about 4 months, there were about 30 work orders. The tenant became so angry with MKB and called code enforcement, and I ended up caught in the middle. The tenant summons me to court. I live in Michigan. Robyn appeared in court not to represent me although MKB is my property management company but to represent themselves. I was blind sighted in court. I had no idea the tenant had been without water in the shower for over a week. Also, MKB charged both me and the tenant for the same repair. The judge awarded the tenant a judgement. Of course I had to pay for it. MKB did not take any responsibility for their actions. The tenants moved out of the house. Robyn at MKB did a move out inspection, I am missing window coverings and a few other items. She is pleading stupid now and refuses to give me a copy of the move inspection and the move out inspection signed and dated by the tenant and a representative from MKB. I have spoken to her broker, Ed Smith on several occasions, again a lot of promises and no actions. Now the only thing they are asking me to do is to sign a lease termination. BE AWARE OF THIS COMPANY. THEY DO NOT PROVIDE THE SERVICES YOU WILL NEED AND WILL MAKE YOUR LIFE A LIVING HELL!!!! Chris Aikens

    Monica Nicely - realestateagents - Updated May 2026

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