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    Damon Derek, DDS

    5.0 (1 review)
    Closed 9:00 am - 12:00 pm

    Services - Damon Derek, DDS

    Orthodontics

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    6 years ago

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    Barkley Village Family Dentistry

    Barkley Village Family Dentistry

    4.3(17 reviews)
    1.0 mi

    Imagine yourself in severe pain, no insurance, and helpless. Your friend tells you to go get…read morechecked because you might have an infection as a result of your wisdom erupting. I want to thank Clare and Dr. Swanson for their selfless act to scheduling me last minute and treating me. They showed concern and great care while my visit. If it weren't for them, I'd be at the ER. They followed up the next morning to check how I was doing. If I didn't live 80 miles away, I would still be coming to this office for their services. They truly care about their patients and listen closely to your concerns.

    Our insurance from my job changed after several years and when I asked if they took our new…read moreinsurance they said they did. My checkups were always fully covered. Then I received a sizable bill for the balance of a simple checkup and cleaning and I come to find out they are "out of network". This was an omission at best and shady business practices at worst. I would have changed dentists had I known. PS-When I brought this up to them this is a text response I received from their office: "Justin, you are a responsible adult. You can do the responsible thing and pay your balance or let the account default. I have cancelled your next appointment and inactivated your account. You will receive a statement in the mail. each month until paid. Janet -Barkley Village Family Dentistry" There are great dentists and hygienists there, but don't bother going if you have Guardian insurance unless they tell you the cost upfront.

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    Barkley Village Family Dentistry
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    Oral & Maxillofacial Surgery Assoctschny & Wltr PS

    Oral & Maxillofacial Surgery Assoctschny & Wltr PS

    1.0(1 review)
    0.0 mi

    I had a good experience over a year ago when I had a consultation. I recently went to a new…read moredentist, got a referal, went over the Dr. Chens office to schedule my appointment. I scheduled my appointment for 2 months out. I specifically asked how much I had to pay. I was told, in writing, that I just had to pay my two deductibles $100. and that my total bill for the procedure would be $934 (insurance covers it). It is now the Friday before my surgery-which is scheduled for the following Thursday. I receive a call from Nina stating that when they gave me my quote they hadnt factored in their new prices-which went up. She stated I would have to pay them $711 at my appointment the following week. Outragged I had her break it down. She kept going on about how insurances worked, finally said they had me scheduled for three teeth to be pulled. I was like, uh, I only scheduled for my 2 widsom teeth to be pulled. She was like oh, looks at whatever and says oh yea it says that right here. Well let me recalculate this for you and call you back. I say fine. A few minutes go by and she calls me back. She says the instead of the $711, I would owe $430 on the day of my appointment. Furious now. I ask her if she understands why I am so frustrated. Exact words-not joking- was "yes, I work with insurance companies all day and they are confusing." I am not joking! I had to explain to her why I was frustrated, because of her and thier lack of customer service or concern. I told her to take my name out of their records and to never call me again-in not such a nice way. I wouldnt recommend them because of this bad experience. And I even called another oral surgeon, gave them in insurance info. and they said everything was covered. HHMMM. weird

    Damon Derek, DDS - orthodontists - Updated May 2026

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