I started going to North Potomac Smiles soon after moving to the DC area, and went there for most…read moreof the time I lived in the area(many years). Dr. Tran is amazing. In the beginning of 2025, because of job cuts in the DC area I had to move out of the DC area, and the dentist in my new area wasn't as good. I really miss Dr. Tran and the team. Everyone was friendly and did a good job, and I trust them. If I ever get the chance to move back to the DC area, North Potomac Smiles would definitely be my choice. Thank you all so much.

I went there for 3 years. They did deep cleaning to me, during which my gum was heavily damaged and…read moregot pain for 2 months on each side, and it was hard for me to eat during that period. Until later I went to a different place and did the exact same deep cleaning procedure, which only takes me 2 hours to recover. The difference was too big! Plus, they did a filling to my right back teeth, which has been identified as the worst job ever. I had to redo the filling at a different place. Moreover, each time I went there they would try to sell me something! Their focus is on revenue generation, not customer satisfaction!

Absolutely the BEST dentist you will ever find!!! I have been going to him for close to 30 years…read moreand never a problem. He is patient and he explains everything he is doing and why. If he gives you any advice as far as dental procedures, listen to him. THE BEST!!!

BEST Dentist ever!!!'I have dental phobia and Dr. took time keep me at ease and not used mechanized…read moretools as I requested. I've been to other places, they refused to do what I requested because it took too much time. I moved to Florida and fly back occasionally to do my dental care here. That's why my relatives have come here for 30 years. I will come back again.

Office staff horrendous. Billed me 100 for a cancelled appt. I fell the day before and was in bad…read moreshape Was never notified of cancellation policy. Dr li is very good, but needs to clean out front office staff. They send me documents that are erroneous.​

Had a good experience with gum grafts in Jan 2024 from Dr. Jean Li. She seemed diligent and…read morethorough and addressed my concerns well. An oral surgeon from another practice doing an implant away from the gum grafts thought that the grafts were done well.

I previously rated this dentist practice as exceptional. However, I am recinding that review…read moreentirely. The billing manager who sits at the receptionist desk sent my bill to an incorrect address (major HIPAA violation). This upset me very much. Additionally, the bill was for an amount in excess of the agreed-upon treatment plan, and there were no details as to what the extra amount was for. In speaking with the billing manager, she promptly hung up on me. I called back to talk with Dr. Rizwan to advise him of the situation. The billing manager sarcastically replied, "He is busy. Oh, don't worry, he will get the message and call you back." Three weeks have passed, and Dr. Rizwan has not returned my call. I believed we had a good dentist-patient relationship. However, I was wrong. It has been three weeks, and I have not received a response to date. I referred people to the Kentlands Dentistry practice, and they will not be returning because of this. Shame on the billing manager who felt so comfortable hanging up on a paying customer and for her very unprofessional manner. I am also disappointed that Dr. Rizwan would allow such an employee to work there and behave in such an unprofessional manner, and that he never returned my call. I thought I had finally found MY dentist. Very disappointing to say the least. Maybe the billing manager was a family member of Dr. Rizwan's, but she was horribly rude and upsetting. A HIPAA violation is taken very seriously and cannot be ignored.

Excellent experience! My first visit for x-rays, cleaning, overall evaluation. Everyone from the…read morereceptionists to the dentist were extremely professional. The dentist provided a thorough health exam of my gums, neck, jaw, bite and cavity check. One of the best dental visits I've experienced.

Dr Palandjian was wonderful, she did a good filling for me on a back molar. She is very efficient,…read morekind and gentle. My tooth feels so much better. The office has beautiful views which makes it calming. The staff is wonderful both at the front desk and the assistant. I had a great couple of visits.

Very nice homey feeling when you first come in. They even have cute dental books for children to…read moreread. Dr. Cuevas and Dr. Sullivan are very nice. Bridget was my first hygienist and she was great little to no pain. I highly recommend this office.

Great service and patient care!…read more I came in as a new patient and came in for a 6 month checkup. The facility is super clean and very modern. It wS so high tech and well decorated! The Christmas decorations are a nice touch :) The receptionists were very nice, and gave me an iPad to do the new patient form. Very fast and efficient. My hygienist (so sorry I forgot the name, I was super sick that day), lovely asian woman with cool eyeliner!!! She was super sweet and had really gentle hands. I felt safe and taken care of while I was with her My doctor Dr. Santos was very efficient and knew what he was doing. I also got 3 sealants done by my hygienist and that was a very painless process as well! Overall very happy with the Rockville location. Although my closest was Germantown, they were booked full so I was directed to the Rockville location.

As dentists they deserve a 5. The doctors and the hygienists are skilled and professional. The…read moreancillary staff are good. The office is clean as a whistle. But they are disrespectful. I live 30 minutes from their office. On my way to an appointment, I faced a traffic delay. A few minutes after my appointment was due to start, they called me in the car. I told them google said I was 4 minutes from the office. They told me that my appointment was officially canceled, despite the bad traffic. So, I ended up driving roundtrip about 70 minutes, with no dental care to show for it. I just contacted them to ask them to make their policy a bit more flexible to accommodate patients who face similar unavoidable delays, but as of now they're unwilling to revisit their policy. I actually hope they read this and reconsider. I'd like to be their patient and I think the other 3 member of my family would too. We understand the hardship that dental practices encounter, with a schedule to stick to and all that--but their current policy is draconian, inconsiderate and disrespectful.

The Dentist changes the dental plan as you are in the chair. The practice has poor business…read morepractices to seniors and cancer patient. They quote one price and exculpates the prices by thousands before starting the initial work

We have been going to Dr. Hwong for a couple of years...fantastic. He is…read more a caring dentist and extremely knowledgeable. He wants your teeth to look great and stay healthy! The staff is also very helpful and friendly. Thank you to all of you and God bless :)

Great doctor, great service, been with them for more than 25 yrs, very caring doctor and staff, my…read morewhole family come here, they are the best.

They've been my dentist for a few years and always do a solid job. Always on point with scheduling…read moreand making sure my insurance covers my annual cleaning. They don't accept Medicaid, as of September 2025 but who knows maybe that can change in the future.