After issues over treatment of three different dogs over 3 years we have finally left this…read morepractice. The first problem concerned a bad mis-diagnosis in 2017 of my elderly mother's dog on which she doted. Arundells' vet insisted that her problems were related to a build-up of fatty tissue and NOT cancer, as we had suspected. After a subsequent and very expensive MRI scanning procedure at another vet, our fears were shown to be accurate and the dog was finally put to sleep. Our own precious retriever/spaniel cross became ill one night and we had to take him into Bennetthorpe in the early hours of the morning to see what was to be done. I am sure that nothing could have been done to save him, he was 13yrs old, but we felt that over £600 in less than 6 hours was a fairly hefty fee to pick up a dead body. This week our latest and final problem has occurred with our Labrador puppy who has been registered here since June 2019 when we got him at 10 weeks old. It may have been difficult to spot a hip issue at his early health-check and attendance for immunization, but we had an increasing concern that all was not well. He was subsequently castrated (far too young as we are now told, but we were not advised of this by Arundells at the time or we would certainly have re-thought the action). Recently, the arrogance and unhelpful behavior of Arundells' staff was highlighted when we attempted to have them sign off on our Labrador puppy's planned visit to a physiotherapist - what ensued was a veritable circus of poor communication and organization. Ahead of the physio visit, we asked for a consent note from the vet who had seen him last. This was agreed to, but the consent order was wrongly sent for him to be operated on and not for physio. We asked for the proper form to be sent, having booked him in for an appointment that evening. At 5.20pm we received a call from Claire, who warrants a special mention as the self-important 'head receptionist' who apart from being rude and unhelpful refused to send the correct consent order until we had paid for him to be seen again by a vet there. It seems we could have him operated upon, but he wasn't to be permitted a consultation for physiotherapy! Given the time of the return call (5 hours after we had first made the request) there was in any event nobody available at Arundells to see him in time, anyway. Now dealing with the fallout of this encounter, further exploration has shown up a previously undiagnosed issue which we are trying to address - at another vet. All of this is a great shame as we have the utmost respect for the senior vet in this practice, but we would certainly not go back there.

I love Arundel vets, they've looked after all 3 of our dogs. The staff are great and extremely…read morefriendly, appointments always available and go out if their way to help. Would highly recommend to any pet owner.

Superb service, advice and friendly staff. Would fully recommend to anyone.read more

Can't recommend these vets enough. We contacted them when our rescues litter of pups weren't doing…read morewell. And other vets wouldn't see them. They provided round the clock care for the remaining 3 pups who are now doing very well. Provided timely updates on the pups who were in critical condition when they went into their inpatient care. Thank you to the vets at Bolton.

From the owner: Emergency Service Operates 24/7…read more Routine Consultations: Monday - Friday: 08:30 to 18:30 Saturday and Sunday: 09:00 to 13:00 Cashless business, credit or debit card accepted to pay for any treatment/medication required.

The staff at Greenwood and Brown are always helpful and we have never had trouble getting an…read moreappointment, for both emergencies and normal appointments. The reception staff are friendly and everyone seems to really care about the animals. When we lost our little dog they were all very kind and we really felt that they had done everything they could and everyone really seemed to care. Price wise they don't really seem more or less expensive than any other vets we've used, but I'd certainly recommend them.

poor, waiting times are abysmal, and vets are disinterested and dont take a bit of notice of what…read moreyou say, resulting in very poor diagnosis of my dogs ailment resulting in over 2 yrs of discomfort for him,

Wonderful vets! I was very worried about my beloved Westie and also in an emotional state due to…read moresome bad news I had just received by phone in the car park. Mrs Wharmby was lovely, she was very calming to both my dog and myself and as an owner who loves her pet like a child was extremely professional in explaining everything she was doing and why (my last vet was very stern which is why I left) and also allaying my fears after I had googled my dogs symptoms stupidly before going! My dog was treated and given medication and food to take home and within 4 days all symptoms had gone, much to my relief. A very busy vets but I was given an appointment on the same day and was seen within 5 mins of my appointment. Staff were polite and cost was reasonable. Large car park, which is needed as people were also driving in with horse boxes x 10/10

we has been to another vet in the area with our poorly cat who did not seem to be responding too…read morewell, we then took him to Wittrick Vets. We thought our cat was going to die he was thin, weak, not eating or going to the toilet, within two weeks he was much better and now a year later he is as fit as ever. Very good vet, very good prices too. Very nice people. Would recommend to anyone.

pdsa Cardiff killed my cat. numerous visits. blood test refused. cat placed in oxygen tent due to…read morepanting. cat handed back to me covered in urine and faeces. They should have told me we are refusing to address your cats illness so go to private vet asap. instead they left me ignorant telling me " you have a cat that's eating and drinking and we are a charity" evil. please do not take your pet to pdsa.

i cannot praise this pet hospital any more , they have looked after various pets of ours over the…read moreyears & my cat wouldn't be here with out them now! & also the bradford/batley pdsa out of hours service! they are such an essential service for all of us who are on benefits but still want the best for our animals! my £10 donations never seem enough at the time, i /we are so grateful for the work they do & the freindly environment they provide. If you ever find yourself with some extra cash you are looking to donate to a worthy cause , look no further than this hospital, & if you are worried about where you cash goes , buy bedding & food & collars etc to donate! They are a very worthy cause! who help so many people & animals each year!

Last night our pup needed emergency care. It was 10pm at night…read more These guys were the only vets in Scarborough that answered. Jim was calm, accurate and explained clearly what the matter was with our pup. Fantastic service.

I have just got a puppy of 8 weeks old called Harley. I took her to Swanzdale vets to get her a…read morecheck-up and to discuss, vaccinations etc. The staff were very very attentive answering all of my many questions :) Efficient and friendly and fantastic staff. Couldn't ask for better! I will be recommending this practice to everyone.