Britney Covin is a RUDE this has been the WORST place to ever rent from, they never fixed my…read morekitchen window that was broken for 2 YEARS. NEVER fixed a single thing since I've moved in. I had to pay everything out of my own pocket. I have a full paper trail and phone call logs about every single time I've tried to contact them and never fixed anything. I was living in my house for 3 years with NO LEASE because they would NEVER have anyone send me the paper work to sign and fill it out!! HOW DOSE THAT EVEN HAPPEN?! Britney Covin did NOT want to hear me about anything but wanted 6,000 because they closed down my portal to my rent, didn't want to send my ANY information to have that updated. Best believe I have a great attorney.

I would give 0 stars if I could. We have had bad experiences with realtor companies while leasing…read morebefore, but nothing like what we experienced with Key. Soon after moving in we discovered we had a leak in our roof, which then turned out to be several leaks all over the house. During the 12 month period we rented through them they sent maintenance out probably at least 5 times to "fix" it. It was NEVER corrected. We had asked for them to get professional roofers involved since it wasn't getting fix, it must have been beyond what maintenance could take care of. They sent a company out for a quote but nothing ever came of it. We can only assume they didn't want to spend the money on it. So nearly the entire 12 months we had leaks every time it rained, we had ceiling panels swell up with water, ceiling panels fall to the floor, who knows what growing in the framing, insulation and paneling. The last 3-4 months of the lease I was pregnant, so who knows what my baby and I were exposed to living with that mess!!! Had we been able to find a place we could afford sooner we would have broken our lease and moved early, as we would have had a right to. Sadly that didn't happen, but I am still angry our health and well-being was disregarded by this company. We had other complaints and maintenance requests that were never taken care of either, like a front porch that would swell with rain so the front door could hardly open, and the porch felt like it could collapse at any moment since it was most likely rotting. Bottom line, if you care about your families health and safety, steer clear! They may be nice enough people but they don't run their rental properties worth a damn. I have attached some of the pictures I took of various leaks we dealt with during our lease. There were others, some with ceiling tile falling out, but I don't have all of the pictures saved to my current phone to attach them. Please note, at NO point did the leasing office ever seem to consider this an emergency or a health hazard.

Very unimpressed with your agent Shelley Brooks. She has such a hot headed temper and she never…read morethinks before she speaks. She is never prepared and is always making you wait. I'm glad that we went with someone else.

Bobbi McGirr with Berkshire Hathaway was absolutely fantastic. We came to Abilene really having no…read moreidea what we wanted. We completely shifted gears twice and she just rolled with it, never allowing us to feel like a bother. She went above and beyond in so many ways, from being wonderfully accessible to inspectors and tradespeople (we were out of the area), to investigating potential hiccups before we even thought to ask questions. She is a seasoned veteran and I wouldn't hesitate to recommend her.

We use Gerard Real Estate to manage a rental house in Abilene Texas…read more They have done a superb job! We live 1500 miles away and we have found that we can trust Gerard Real Estate staff to handle any tenant issues and communicate with us. I highly recommend their services! Erik P

Talk about the worst real estate company I've ever experienced in my life. My girlfriend moved down…read moreto Abilene from Reno. I currently live in Austin back in September. She's renting at 401 S. Jefferson St. and I don't even think this company did a full walk-through or an inspection. There was a rat infestation tons of water bugs, roaches whatever you wanna call them she's had constant trouble getting any kind of maintenance service out there. The sliding glass door is coming out of its tracks. They asked keep up with the yard but when she moved in the yard was overgrowth it's like they didn't even take care of it. Beforehand windowsills were not clean. Carpets were not washed. They were still animal feces in the corner of the add-on room. They told her that they did a walk-through. They also told her that they couldn't get the cleaning done because the water and power was off which is that's the landlords's responsibility. Any maintenance order we had doesn't get fixed. I feel like they just took advantage of her because she was moving from Reno and needed a place right away cause she's a nurse at Hendrick. She's just looking for any way out of this cause she has five months left and has a child with a disability and health issues already and this is not a livable condition. These people should have their license taken away for renting something like this out and taking advantage of people.

I'm not sure who I talked to on the phone but I'm very unimpressed. The person I talked to was…read morechatting away really quickly and seemed like they were trying to rush to get me off the phone. I was asking about a rental property and instead of just telling me that they were in the process of fixing it up they went into great detail of everything that was being done and why. Then when I asked about their pet policy they said that they only "do" one pet, and since I had 2 they couldn't help me out, but if I had one they could. Which felt to me like they were implying if I should get rid of a pet I should get back in contact with them. From what I experienced over the phone I am very leery about trusting this company. They might be great to work with, but they seriously need to hire someone who has some better people skills to answer phone calls.

Rosanna's Realty was supposed to take care of my property because I hired them as property managers…read morebut they have failed to do their job. Rosanna's Realty (Bill Sumner) was hired to provide management services for my property but he often neglected to repair things for the renters. They were often late sending rent money which put a burden on me.

It's been a couple years since I have moved out from this place, but just wanted to update my…read morereview as I no longer live there. The move out process was smooth sailing & I even got a good chunk of my deposit back with a sweet little note written on it from the girls in the office at the time saying good luck and that they would miss me. Super sweet. I don't know if the girls in the office and Shannon the maintenance guy are still there, but if they are, they won't do you wrong. A great bunch and I miss being there. Country Place will always be one of my favorite places I've lived.

I rented an apartment on line, paid the admin fee of 200.00…read more Apartment rep came back and said I had to pay a 500.00 high risk deposit that was NON Refundable. I have always received my deposit back and have good references from previous landlords. I cancelled and they refuse to give back the admin fee. this happened all with 2-3 days. they state it would be up to corporate whether I received it back. never heard from them again and they do answer the texts sent requesting an update.

Worst possible experience. Not sure who Remy represents other than himself. Most difficult person I…read morehave ever had to deal with in decades. I would avoid any transaction involving him. If wit want a loosing excuse he's the one. He will try baffle you with statistics- don't let him fool you. PLEASE read any contract VERY CAREFULLY he puts in exceptionally long time periods for himself because he is lazy. Then if you ever need to amend a listing he tries to sneak in other details for himself NEVER discussed. Save yourself time m and frustration. He says and he did graduate from college but must have missed the ethics course completely. He wants you to sign thing without reading. His staff or or team will do the same thing. They even followed me out to my car. He wants you to use a specific title company because he is part owner. It makes your skin crawl when he says it's to your advantage. Quote I can tell them how high to jump. clear indicator of character. This is the first time I've used Yelp and I'm glad it's available to share warnings in a busy world. His advertising photo is also photoshopped.

If you want the most progressive, energetic, and hard working agents.. Call Keller Williams…read moreAbilene. 325-692-4488

Heather at Red Apple did a great job at helping me through the process of buying a house in Clyde,…read moreTX. She was prompt, friendly, and professional. All the required paperwork was done smoothly and without a single hiccup. I couldn't be happier with the service I got with Red Apple!!

Mrs. Abernathy was my realtor and is currently the property manager at my apartment. I will never…read morerent from her again. She is rude, unprofessional, slow to act, forgetful, and always acts inconvenienced when there is a problem. I have consistently had problems with the HV/AC unit in my apt (whether it be hot or cold) even though she told me they were planning on installing central air throughout the apartment when I toured. Currently it is early January, and my apartment is freezing. The space heater is running up my electricity bill. When I told her I was having problems again on my lunch break, she offered to bring over another space heater, then told me that I would have to pay for it if I wanted to use it past this weekend, after going off on me for not being home (I work full time). Now I am being instructed to schedule all emergencies before Friday at noon. Several months after I moved in, I saw the other apartments in my building advertised for a substantially lower rent than mine. Each apartment is the same sq ft, only the amenities change. When I asked if we could discuss it, she told me I didn't have the right, and that my amenities were worth more. In reality, they are worth less. I know because I toured the other apartments before I signed a lease. Plus they were all the same price when I looked at them. All of our conversations are via text message (she never answers/returns calls). She is a terrible property manager.

I had an excellent experience with Zachary O'Bosky! I interviewed 5 real estate agents, and I knew…read morethat Zach was the one for the job. His knowledge and professional expertise is terrific, and his responsiveness and negotiation skills is nothing short of amazing. I would not have been able to sell my home without Zach; he made the process so much easier! If you want your home sold fast, call Zach!

Suzanne and her team are fabulous!!! She helped us every step of the way. Very informative,…read moreknowledgeable and just a delight to be around. We closed on our new home in 4 weeks after meeting her. She'll keep you updated w/ everything. It was seriously a smooth and easy process. She is definitely a go getter. Sydney is just like Suzanne. Both these lovely ladies are fantastic!!! Highly recommended!!!

They were terrible to deal with…read more They didn't fulfill maintenance requests, one of which was the air conditioning, which incurred an additional $250 for a month of electricity above normal. After my dog died, they continued to demand the pet deposit monthly. They're very greedy with no sympathy for their long-time renters. Being on fixed income, I couldn't afford their 12% rate hike for 2026-2027 and had to move out. After moving out, they charged $225 for cleaning (After being there for 4 years, this should be an expected duty of the property management company), and $250 for landscaping, which was either maintenance requests they previously didn't fulfill or the most expensive lawn-mowing job in history. Weather your an owner trying to lease property, this company will drive out your tenants, or a renter looking for a reasonable and honest property manager, I highly recommend avoiding doing business with Agusta.

My Husband and I moved into one of the rentals in April and moved out by the end of July due to the…read morerental being unlivable. When we moved in the rental was not clean at all and shouldn't have been rented yet. we had mold in every single bedroom in the house the roof leaked and damaged multiple of our items they didn't fix the roof for a couple of months and we had a tarp over the roof to protect the house when it would rain. we had rats in the house and underneath and they would eat throw the walls and carpet inside the home the rental company was a nightmare to deal with and refused to communicate unless I went into the office and waited for answers they eventually let us break the lease and then didn't give our deposit back due to the carpet which was reported being ruined from the rats I just wanted to tell our experience so no one else has to deal with the nightmare we had to deal with