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Dalton Hardware

4.0 (1 review)
Closed • 8:00 am - 7:00 pm

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9 years ago

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Lowe's Home Improvement

Lowe's Home Improvement

(13 reviews)

Stood in the blind department for 30 minutes waiting on help asked several employees,one called for…read moresomeone to come to the blind department. Well no one ever showed up went to customer service and I was just ignored by the employees...if you won't talk to me I can't ask you for help! This is one of the sorriest stores I have ever seen spent 26,000$ in one year ...no more I purchased building materials 3000$ worth they stood and watched me pay when I asked for help loading up they allllllll walked away, I have helped others load while they watched!!! Lowe's if you want them pointed out just ask ! The contractor side is awful time is money and you have cost me enough over the years ! Sorry sorry sorry Dalton store!!!! We do not shop at your stores ! My money my choice

WORST TILE Install process in the history of my 66 years of owning 5 homes and hundreds of upgrades…read moreand installs in 40 years. Many many months ago I went to Lowes in Dalton to get my home office measured for tile. 1. The guy came, measured and turned it in to Lowes. When I went in to order the tile and the other items I needed, they said they accidentally deleted my information and the measurements. I paid $75 for that. 2. Another measurement guy came out and he added a slew of needs and items he thought I had to have - like 9 bags of grout and enough plywoood to do half my house making the total come to over $5,000 for on 14x15 room. 3. I went back to Lowes to discuss this with their store install manager. We went over every item line by line and she corrected everything to where the total was closer to $3,000. She removed the $100 charge for moving oversized furniture because I brought pictures showing I only had small furniture. 4. Lowes delivered materials with only one weekend before install. It was not correct. Plus, the delivery guy had his pants so low I could see his butt and I was disgusted and appalled and told him he needed to buy pants that fit. 5. The installers showed up and looked at the materials and said they could not start the job because they were missing a LOT of materials like plywood, thresholds, quarter round and a number of other materials. Then they left 6. At the same time the installers were leaving I got a call from Lowes installation center. They said that they were also not going to allow the installers to move the 4 pieces of furniture I still had in the room because they dubbed them "antiques" which was NEVER mentioned or discussed until the DAY of the scheduled install. They were not even antiques except the old desk. 7. It was my best friends birthday and she had plans, but at age 69 (I am 66 with heart problems) on her birthday weighing about 104 pounds drove an hour and a half to come help me move very heavy furniture. 8. I had taken a week of vacation to get this done. Day one wasted 9. Lowes sent some materials that day but they were the WRONG materials and had to be taken back to the store. 10. The salesman said he and his boss would bring the correct materials after 6 pm. They did NOT come, nor did they call or text to tell me they were not coming. 11. Tomorrow the new crew is supposed to come install the tile, but I do NOT have the materials they need and no word from the store. I am sure the installers will come and leave again. 12. Entire vacation wasted and no tile install yet nor any word on when/if I get the materials or the install to even happen. WORST and most disorganized and unprofessional install process I have ever been through. My house is a mess, I have a desk in my living room, all of my office furniture is in the guest room. My office is empty and ready with no help from Lowes or their installers and I sit here trying to control my stress - I don't generally cry or get too upset - but yesterday I cried all day in heaping sobs and tried to stay calm so I don't have a heart attack or end up in the hospital. I will NEVER shop at the Dalton Lowes ever again and will most certainly never have any installs done by them. Wish me luck as I have no hope and no faith that this will get done. Below are the pictures of the furniture that two older ladies had to move instead of the big burly installers. #shameful

Dalton Hardware - paintstores - Updated May 2026

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