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Dallas Prestige Realty

5.0 (4 reviews)
Open 9:00 am - 5:00 pm

Services - Dallas Prestige Realty

Property management

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Listing agent

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5 years ago

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Capital Title of Texas - Corporate Office Building - Suite 560

Capital Title of Texas

(15 reviews)

Worst title company EVER! My company had the misfortune of using Capital Title/Tim McWilliams in…read moreMcKinney, TX to handle the closing on the sale of a commercial lot in McKinney for $700k.  The closing was scheduled for February 7, 2024.  The buyer provided all of their funds and signed all documents.  I signed all the documents on behalf of my company. Mr. McWilliams/Capital Title signed all documents and notarized them. Therefore, closing was complete ... and my company awaited its money.  Mr. McWilliams said the funds would be wired on February 8th. On February 8, 2024, Mr. McWilliams said he needed to see my divorce decree because he thought there was a lien on the commercial lot.  I said there was not a lien, my company owned the lot, and the company was not even a party to the divorce proceedings.  He contacted my ex-husband and he obtained a copy of the decree. He then decided my ex-husband had a lien on the property and Capital Title DID NOT disburse ANY of the funds to my company and Capital Title DID NOT record the signed and notarized warranty deed for the buyers in the Collin County property records.  The seller sued my company and Capital Title.  Then a month after closing, the court of appeals decided that the decree did not create any lien but the closing was still not recorded and my company received no funds.  My company sued Capital Title.  My ex-husband intervened with his false claims.   My company won a summary judgment against my ex-husband, wherein the Judge ruled that there was no lien. My company has yet to complete its suit against Capital Title.   The buyer claims that they want to use a different title company and I do too ... and for some unknown reason the buyers have left almost $183k in escrow with McWilliams/Capital Title.  From my understanding and review of the escrow transactions, the buyer's lender, Valliance Bank, was able to request their $525k be returned to the bank, and Capital Title returned it poste-haste on February 16, 2024, eight days after Capital Title did not perform their end of the transaction. I think a reasonable person would construe that as an admission that Capital Title no longer viewed the contract as valid. The buyers and my company have requested that Capital Title return the buyer's $182,858.04 so that the buyers and my company can enter a new contract and close with a different title company. Unlike Valliance Bank's request, Capital Title is maintaining they cannot return the buyer's money unless and until both parties provide a release of all claims ... INCLUDING a release of all claims against Capital Title, which will terminate the agreement wherein the only party that did not perform ... was Capital Title. WOW! How shady can a company be?  I think my company has a valid complaint against Capital Title and my company has real damages as a result of Capital Title's interference in the closing for NO GOOD REASON because they began looking into a false claim AFTER closing was complete when their only job AFTER all documents were signed and the money was delivered was to disburse the money and record the deed. IN FACT, Tim McWilliams signed the settlement statement as the Settlement Agent under the Settlement Agent Certification which states: "The HUD-1 Settlement Statement which I have prepared is a true and accurate account of this transaction. I have caused the funds to be disbursed in accordance with this statement." Then it has Tim McWilliams signature and a date of 2/7/24. Then it states specifically under his signature as though it is intended to warn the Settlement Agent ... "Warning: It is a crime to knowingly make false statements to the United States on this or any other similar form. Penalties upon conviction can include a fine and imprisonment. For details see: Title 18 US Code Section 1001 and Section 1010." See attached image. Tim McWilliams did not cause the $651,679.15 to be disbursed to my company, ergo the Settlement Statement is FALSE ... ergo Tim McWilliams should be fined and imprisoned in my opinion. I have filed a complaint against Capital Title/McWilliams with American Land Title Association and I provided them the certified/signed/notarized closing documents, the order from the motion for summary judgment confirming there was no lien, and the escrow statement showing the funds were recieved and after closing failed due to Capital Title failing to record the warranty deed and transfer the proceeds ... Capital Title retained almost $183k of the buyers money which IN MY OPINION ... they are holding ransom to force my company to drop the suit against them. DO NOT USE CAPITAL TITLE. THEY ARE AWFUL AND HAVE CAUSED ME A LOT OF DAMAGES.

Capital Title, Delores Chapman was the representative assisting. Lied multiple times. She stated…read moreshe would return important documents multiple times saying it would be completed the following day. Did not return calls, voicemail, emails. Finally gave up trying to communicate went with another company. Do not trust this company.

Highland Homes - Bathtub after the first repair attempt

Highland Homes

(44 reviews)

The Highland Homes at Hillstead are impeccably built. From the architectural designs and options to…read morethe finishes and fixtures you have to choose from at the design center. Every option they provide for you at your design appointment, even the included/no upcharge ones, are beautiful and elegant. I really enjoyed exploring the different floor plans, especially since their website allows you to add customizations. Really cool feature and it helps you envision your life in your new Highland Home! And that pool....come summer it will be a welcome retreat from the heat. Well done, Highland!

Frustrated to be honest. In the first 3 years ive had over 14 service requests. After 3 years…read moremicrowave and dishwasher stopped working. Stove knobs and stove top indicators have worn off. Cheap appliances. Nails protruding for the ceilings on the entire west side of the house. Replaced 8 led ceiling lights that i was told would be good for decades. Island countertop splitting along the seam. Vinyl flooring not level and popping at seams throughout the house. All cabinets throughout the house has paint wearing off. Cracked tile in the masterbath, cracked tiles in the utility room. Highland never gave leftover replacement tiles. Also never gave leftover paint for cabinet touch ups​. Have been struggling with my yard for entire time since moved in and today i tore up my yard and filled an entire wheelbarrow with left over bricks that they were too lazy to clean up. So if this was just in a small area i can only Imagine what the entire yard is. So now i question alot of things in regard to this house. Things that cant always been seen. Forgot to mention the wood and bricks inside the sewer line from the house to the street. Horrible just terrible how the building managers and workers are on these houses. I WILL NEVER BUY A HIGHLAND HOME AGAIN!

First Choice Realtors - Smoke House 3101 Townbluff Dr. Unit 622 Plano Texas

First Choice Realtors

(38 reviews)

I couldn't believe the tone and condescending attitude of who ever answers the phone for this…read morecompany. As an agent I had some basic questions before directing my client to the application and was met with insolent and arrogant responses. There are too many options to deal with this type of customer service. I will not show any properties managed by this company.

I'll come back and add more details when we're done dealing with this company, but I do want to…read morewarn others. You will be responsible for major repairs and you will not get your deposit back. Some repair bills are even added to your account without notice! Staff is condescending and passive aggressive often unprovoked (yes I have screenshots of this). They literally have in their contact something about "being respectful" in communication with them. Here's the thing. If it's gotten bad enough to add it to the lease, it's happened multiple times. If it's happened multiple times, that's a good indication that YOU ARE THE ISSUE. Not to mention, respect is subjective and often mistaken to mean obey authority without question. Also, since I suspect this is the reason it was added- people are allowed to be frustrated and angry when they get duped and taken advantage of. You do not get to take advantage of people and then tell them how to respond to it, or not respond to it. Take some accountability. We didn't think to look at reviews before we rented our place. We could've saved so much money if we did. Like thousands of dollars. Most companies have a part in the contract that says tenants can't get their own repair company/person, it must come from them. This is to prevent people from hiring shady workers, BUT this company is the opposite. Almost every contractor is a one person company, which is fine except most either didn't fully fix the repair or took forever, if it even got fixed at all. And why do they do this you might ask? Because "maintenance" simply adds on a band aid until whatever it is inevitably breaks and then it becomes the tenant's financial responsibility. And god forbid it breaks outside their office hours. TLDR; run.

Van Poole Properties Group  Keller Williams

Van Poole Properties Group Keller Williams

(86 reviews)

North Dallas

Working with Brian & John was truly an exceptional experience. I was still living in California…read morewhile purchasing my home in Texas, and they made the entire process smoother than I ever imagined. Their professionalism, patience, and dedication went far beyond my expectations. What stood out most: Attentive: They listened carefully to what I wanted and always looked out for my best interests. Communicated Well: I never felt out of the loop--they kept me updated every step of the way. Completed Virtual Showings: Since I couldn't be there in person, they handled virtual tours flawlessly, giving me full confidence in my decisions. Would never use another team: Their service was so exceptional that I honestly can't imagine working with anyone else. If you're looking for a team that delivers top-tier service, especially from afar, Brian & John are the absolute best. Highly recommend!

Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.

Dallas Prestige Realty - realestatesvcs - Updated May 2026

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