I cannot say enough wonderful things about Eye Health Texas, Dr. Pooja, Dr. Sashi, and their staff…read more Most importantly, they took the time to listen to us, understand what we had been through, and actually look for solutions.
For three years, my husband Henry endured an incredibly frustrating and painful ordeal with his eyes. It began with dry eyes, and we sought treatment from specialists in our hometown of Amarillo. We were told he needed laser treatments, so he went through approximately five rounds, a month apart, none of which were covered by insurance. Unfortunately, he received no relief.
He then underwent several treatments involving heat applied throughout his face. His face was extremely red afterward, the procedure was painful, and once again, it did not help.
During all of this, Henry continued to tell his doctor that his eyes hurt terribly and that he could hardly keep them open. Yet we were repeatedly told that everything looked terrific.
We eventually sought another opinion from a different, well-known eye specialist in Amarillo. Throughout that appointment, Henry could barely keep his eyes open because of the discomfort, but once again we were told that everything looked good.
By this point, Henry had not driven in three years, and his employer had told him he needed to take time off work until his eye problems could be resolved. This was not simply an inconvenience--it had greatly affected his independence, his work, and his everyday quality of life.
Then we went to Broom Optical, where Dr. Lisa O'Brien examined Henry. She wanted to investigate further because she saw something involving his cornea that others had not recognized. She referred us to Eye Health Texas in Plano.
We made the trip to Plano with very little hope left.
That is when everything began to change.
Dr. Pooja sat down with Henry and genuinely listened as he explained what had been happening. While they were talking, she said something that surprised us: "I believe those contacts are too small."
Who knew contacts came in sizes? We certainly didn't!
Before she had even completed the full examination, she had Henry try a larger contact lens right there in her office. She initially went up three sizes, and almost immediately, Henry's eyes hurt less. After everything he had been through, it was unbelievable to see such a difference from something no one else had considered.
She has since increased the size two more times, and on September 15, 2026, we left Eye Health Texas with Henry's newest set of contacts.
We will forever be grateful to Dr. Pooja for listening, paying attention, and continuing to search for an answer when we felt as though no one else was truly hearing what Henry was telling them.
And our gratitude to Eye Health Texas does not stop with Henry.
While we were there for one of Henry's appointments about a year ago, Dr. Sashi also examined my eyes and told me that cataract surgery might be something I would need in the future. When we returned later, they found that my cataracts had progressed and it was time to take care of them.
I am now only two weeks out from cataract surgery and have 20/20 vision again!
After everything our family has experienced with eye care over the past three years, I cannot adequately express how grateful we are for the doctors and staff at Eye Health Texas. They listened to us, believed what Henry was telling them, paid attention to the details, and looked for solutions.
Sometimes the most important thing a doctor can do is simply stop and truly listen to the patient. Dr. Pooja did that for Henry, and it changed his life.
We drove from Amarillo to Plano looking for answers, and we found people who genuinely cared enough to keep looking for them.
Thank you, Dr. Pooja, Dr. Sashi, and everyone at Eye Health Texas. You have our deepest gratitude and our highest recommendation.
