We recently used Carpeteria to put new carpet in our bedroom. The knowledgeable staff helped us…read moreselect high quality carpet at a great price and the process was super easy. I highly recommend Carpeteria!

Very friendly staff and spacious , clean, well lit showroom. Also very community minded - they…read moreimmediately donated some carpet sample pieces for my elementary classroom when I asked!

I just recently looked up this company again after being very happy with the work they performed…read morefor me approximately 4 years ago. They installed carpet in 3 bedrooms and a separate closet in my house. They did an excellent job with the work, were timely, professional, helpful in choosing the product to be installed and on point with their estimate. I was surprised to see a bad review so I thought I would share my experience with them. I will be using them to install carpet in one additional large room and repair some flood damaged carpet that they had previously installed (I left a sink running and walked away like a dufus haha). Anyhow, great company and easy to work with. I will continue to use them for my carpeting needs.

Had a great experience here with getting new carpet for my sons bedroom. Customer Service was great…read moreand I was shown a good variety of different types of carpet to choose from at a reasonable price. Installation was great! The guys came in, did their thing and left my sons bedroom looking clean and brand new again with the lovely carpet we chose. It is very soft and we couldn't be more happier with our choice! The best part was receiving a phone call from Abby's checking in on how everything went with installation and how we were feeling with our choice. Now that's great customer service! We will definitely be back here again to get the master bedroom redone!

I went in to shop for carpets. I was hoping for some advice about the merits of various kinds and…read morealso prices. The sales clerk was polite enough but seemed to know almost nothing about carpets, the comparison of synthetic vs wool, the difference between wool carpets that cost $40 per yard and those that cost $80 per yard. Getting him to find the price of any carpet at all sent him to the computer for a good 10 minutes. This did not inspire confidence.

Michael Renga and his team at Michael Renga Flooring made us very happy with their installation of…read morenew floors at our Santa Barbara home. The Renga team made it easy and painless to select a flooring type. We were scheduled quickly, nothing was back ordered, and they took good care of our home during the installation. Our entire first floor was done in a week. We had some challenging circumstances: a big crack in the existing tile floor and some poor work done previously. They took care to level the floor without the need for us to call in a contractor. Very happy with our new wood floors! Highly recommend.

A giant thumbs up and thank you to this family owned business. We had an unfortunate accident in…read moreour home which left our nine year old without his room for two weeks. When we were ready for a basic carpet installation job (old carpet needing to be put back) we searched high and low for a business that would be willing to help us out and fast. Len helped us in less than two days, we were in a real jam. The price was right and the service was incredible. Truly what we loved best was the kindness and genuine care that this business had for our situation. I would recommend Len's to anyone and everyone, we will certainly always go to them from now on.

This is a VERY honest step by step rendition of an experience with this "business". The ONLY thing…read morethat went right with any interaction is that someone answered the phone when I initially called. And honestly, I wish they had not. Owner came out immediately to my residence and could not keep any contact details, communication or the job details straight. VERY scattered and lacked business acumen. When I did not hear back per the commitment, I emailed the business. Mixed me up with another client. Texted me and then I received a scathing email that they "do not" communicate via text. Ummm, okay. "Your business owner" is who sent me the direct text. He responded with an ooops that "his girl" sent the wrong proposal and by the way your proposal is an additional $9,000). Sorry! My "girl" mixed you up with your neighbor and by the way how do I contact your neighbor so I can send their quote? WHAT? Who refers to an employee as "my girl"? What day and age is this, exactly Len's???? My proposal then tripled after I asked to have the job scheduled. TRIPLED! With NO explanation other "ooops, sorry...my girl" Gave the business another chance after tripling the original quote. Dropped the ball AGAIN and had to follow up a third time to get them engaged and suddenly the sales rep is "on vacation" and will get back to me. That was another two weeks with NO proactive or reactive communication and then they stated "not us, the flooring sales rep". Yet ANOTHER inability to communicate. I wish them luck. Suggested they take some basic business classes, most especially in "how to communicate". I have the entire transcript Len's. Good on you.

We recently purchased a house in Ventura and desperately needed new carpets so trying to keep it…read morelocal I found Wassi on Yelp and went in to take a look. This place is amazing not only are they friendly and super helpful, they have a great selection and good pricing. They were extremely accommodating to the deadlines we were trying to meet and very quick in getting things done for me. Wassi always responded quickly to calls and truly cares about your happiness as a customer which isn't always the case. Additionally the crews he has for actual installation really take pride in their work and are true craftsman in their industry. I am super happy with my carpets and I would up also getting a great laminate as well. If I ever need to redo flooring this will be my first and only call.

Have used Wassi multiple times. Always very communicative and informative. Pricing is fair and…read moreinstallations are clean. Looking forward to using him again

I needed to access the crawl space of our house today and was reminded of what a bad install job…read moreour flooring was. A whole lot of duct tape has been used to cover up the shoddy work and thankfully an appliance covers the crawl space door so I don't have to look at it. Also a year later all the glue on the kick board is peeling and coming loose.

Good but very slow. A 2-day job turned into 4+. Umberto was a very hard worker but he had little…read moreto no help with carpeting job.

Joyce Brookshier was a very unkind person. She did not look like she wanted to help anyone and she…read morewas very rude to me. She was short tempered and removed her mask when she was talking to me. Even when she had it on, it did not cover her nose.

Curtis Carpet Ambassador Jim Philip is an old-school up-standing guy. Jim was recommended to my dad…read more(age 84) by Jimmy Andros (age 92), founder and former owner of Andros Carpets. You get the idea: years of experience combined with an old-school manner of doing business: straightforward and honest. Jim Philip and the Curtis Carpet team took good care of me and my father. The installers were fast, friendly, and super-skilled at their job. Bottom line? We couldn't be happier with the final results.

Roberto and Roberto Jr are efficient, honest, & do a great job. I had a shag rug to get trimmed…read moreafter a cat accident. Originally, we were going to cut and bind it but after seeing how much of the carpet we had to cut (about half), they recommended we just latex the end of it which saved me money. We all realized the full rug would need replacing so this was the best option. I called them & they fit me in very quickly. They removed the old cut rug too. Highly recommend ! According to their card they do repair binding, hand binding, hand sewing carpets, sisal binding, sisal leather binding, machine binding, carpet cove binding, oriental rug repair, hand secure on hand warp and fabric border rugs

CREATIVE CARPETS: These guys, father & son (Roberto & Roberto), are The Best! What a find! Their…read morework is excellent & their prices are very reasonable! Along with that, they are very personable (true gentlemen) & helpful. Satisfaction guaranteed.

We live in a remote area of the County. We notice immediately after the install that Jewelry was…read morestolen (from another room) while we were working outside. We called the store and they said "we asked him, he said he didn't do it". .

I called to come into the store to check out samples because I am redoing my floors in my studio…read more Dan answered and said basically that I couldn't check out the samples because they were too busy with bigger jobs. Terrible customer service.