Car wouldn't start on the top of HaHa Tonka Park. Their tow truck picked us up within 15 minutes,…read moreand a half an hour later we had a new battery put in our car for around 300 total. This was in July at the height of vacation season, and we live in Illinois, so we felt pretty lucky for the quick turnover.

This shop is always my first choice. Pug is honest with good prices and gets you in and out. I make…read moresure AAA uses them any time I have had to be towed and I make sure my vehicle goes to their shop. If they can't fix the problem I feel confident in what they tell me and any recommendations they give.

I was visiting a relative at the Lake and got on one of the backroads. We had a full car including…read morea toddler so I put the spare on and searched for the closest tire shop so I would not have to drive back home the next day on the spare. The closest shop was Big O Tires and despite getting there about an hour before they closed on a Saturday rather then turn us away Jordan who check ed us in assured us they could get the tire fixed. After a brief wait we were informed the tire was able to be patches and there was no charge. The kindness and service we experienced at this store was great and a highly recommended this Big O location if you are in the market for tires or service.

Big O came to the rescue for us today. We had a dead battery and were unable to jump start the…read morecar. They sent a mechanic, Mike, with us, started the car and returned to the store for a new battery. Thanks again guys!!!

I've taken my car to Northtown collision a couple times for body work and repairs. The quality of…read morework and craftsmanship is second to none. On both repairs, I could not see the original damage. They took all the worry off of me and handled the paperwork with the insurance company, and even helped me organize the delivery and pick up for a rental car. What even impressed me more is that they were always willing to accommodate our family special needs, and our family's busy schedule. I could not be happier!! Thank you for the pleasant experience.

From the owner: Specializing in: - Auto Repair & Service…read more- Dent Removal - Automobile Body Repairing & Painting

I have all of my vehicles serviced here. The staff is knowledgeable and friendly. The mechanics…read moredo a great job. It might not be the cheapest place in town, but you get what you pay for. Tires, oil changes, major repairs are no problem. This is a great family owned business.

One of the best shops around. Very honest and transparent with their digital vehicle inspection…read more Brought my BMW in to get tires replaced and they found that my ball joint was really bad. Had a video of the play and could clearly see it was worn out. Long story short, I replaced it and went about my day. Repairs here come with a 2 year 24k mile warranty. Wonderful customer service as well.

I originally called to schedule a transmission fluid and filter change. Before making the…read moreappointment, I called ahead to confirm that this service could be done, and I was told that it could. Later, when I learned there was a special on oil changes that included a tire rotation, I called back and added that service as well. I had also originally scheduled the vehicle for a wheel alignment. Before my appointment, a gentleman from the shop called and told me they could not perform the wheel alignment because they believed I had a bad upper ball joint. However, when I got home, I found that it only needed to be tightened. The ball joint is fine and was replaced just two months ago. As a result, the wheel alignment was not completed. They also called to inform me that they could not perform the transmission service because they did not have the correct parts. This was frustrating, as that was the exact reason I called ahead of time to confirm availability, and I was told they could complete the service. After picking up the vehicle and inspecting it, I noticed the wheel alignment had not been done either. In the end, the only service that was completed was the one I least needed, while the three main services I requested were not performed. I have had good experiences here in the past, which makes this especially disappointing. I did mention the tire rotation to the manager, but he was assisting another customer at the time, and I was unable to wait.

I don't believe these people are honest. I complained to them about the work they did and the…read moremechanic got loud and close in my face. I believe they will rip you off. Hence the low review. They are just as bad as big o.

They're very attentive and get the job done correctly! Not only that, the owner will let you look…read moreat what he's doing! Wow! What shop does that! that is amazing! I would recommend anyone anywhere to stop there first! ( please! PLEASE! Do not! I repeat! DO NOT DEAL WITH WHITLEYS MOBILE, or, WHITES AUTOMOTIVE! IF YOU WANT MORE HEADACHES, GO TO EITHER OF THOSE! ) And his hourly rate is very exquisite than other shops. If anything goes wrong with your vehicle, I recommend LOZ to the FULLEST! You will NOT regret it!

Wonderful service. Came immediately to my home and took care of a flat tire. Very pleasant and…read morecourteous! Will do business with them again. Well done boys, well done!

Tried to make an appointment for service and was on hold for over an hour before I hung up. The guy…read moreanswered the phone and put me on hold listening to music. He never came back on the line. Very disappointed. They must not need anymore business. They are the only ford dealer in town.

Took my new car in for an oil change and part of that service is a tire rotation in which they swap…read morefront and rear tires. The 2025 Lincoln Aviator requires tires with 33 psi in the front and 40 psi in the rear. When they rotated front to rear, they did not bother resetting the tire pressers to their correct values. Shabby work for sure.

Helped me get a lug nut off when Walmart couldn't, hooked me up for free, I'll definitely be backread more

I bought a truck here back in December. I actually drove over 2 1\2 hours each way passing a bunch…read moreof other dealers. Originally I came just because they were the only dealer with the model and features I wanted but also $15000.00 less than any other dealer in 300 miles radius, I checked! I had been looking for months and was being very picky about features, cost and build quality. My hat off to RAM, I almost walked away after having bought a complete lemon that eas pretty but junk and highly disappointing. RAM fixed every single thing wrong on my new 2017 which was so disappointing. They really pulled it out and delivered a great truck. Back to the dealer; at this point I had dozens of dealers and some downright evil sales people hounding me, lying, etc and I won't spend much time on that. But this dealer was straight up, honest and didn't pull any tricks or treat me poorly either. I was emailing and calling them a lot because they were so far away. They were patient but not pestering. There was a pricing error on one of the websites (not theirs but the factory version) they straightened it out and we moved forward. It only took me minutes to decide about the truck, I'd already driven dozens and knew exactly what I was looking for. My sales guy was professional, not to personal or probing. After awhile we warmed up to each other and because friendly at the right time. The trade in for my pretty 2017 was fair if not a little less than other dealers but as I said they beat the price by $15,000 from anywhere else with the same features I was after. The process to get through finance was ok, it's never great anywhere. But they did not try and get me to buy extra stuff or insurance. They worked with me to get the financing I wanted without strong arming me. They offered some of the extra stuff like paint seal and extended warranty but it was brief and no pressure. I honestly would buy here again, I trusted them and I felt respected. Last, they also sell boats and vacation real estate out of the same dealership which gave it a quirky small town vibe I liked. I literally will drive three hours for honest respectful service, I got it here, thanks!

Purchased a new Grand Cherokee. Salesman was very good. Made a great deal. They got me an extended…read moretime warranty at a fantastic price.