Fast, thorough, informative and beyond kind. They gave me information to help me extend the life of…read moremy vehicle. They also noticed I was stressed and upset which is rare for me, their sympathy and compassion was heartwarming and hard to find these days, something I'll never forget. Wonderful place!

Very nice people and good service. Free vacuum with oil change. The total for a regular oil change…read morethe vacuum check all fluids even filled up the wipers fluid was 41.60 with tax

I was visiting a relative at the Lake and got on one of the backroads. We had a full car including…read morea toddler so I put the spare on and searched for the closest tire shop so I would not have to drive back home the next day on the spare. The closest shop was Big O Tires and despite getting there about an hour before they closed on a Saturday rather then turn us away Jordan who check ed us in assured us they could get the tire fixed. After a brief wait we were informed the tire was able to be patches and there was no charge. The kindness and service we experienced at this store was great and a highly recommended this Big O location if you are in the market for tires or service.

Big O came to the rescue for us today. We had a dead battery and were unable to jump start the…read morecar. They sent a mechanic, Mike, with us, started the car and returned to the store for a new battery. Thanks again guys!!!

I have a compelling story. I was traveling with my dog in my air conditioner, went out.. luckily I…read morepassed by dependable automotive where I met two incredible people. First was Daniel a skilled mechanic. Who was not only incredibly skilled but showed amazing compassion for me and my dog. Stephanie was at the front desk. God bless her for fitting my car in their tight schedule.. Not only fixed my car, but offered water to my dog and allowed her to come into the office where there was air-conditioning.. I can't thank them enough! Good people that I highly recommend!btw my air conditioner works better now than it did before it went out.

I have all of my vehicles serviced here. The staff is knowledgeable and friendly. The mechanics…read moredo a great job. It might not be the cheapest place in town, but you get what you pay for. Tires, oil changes, major repairs are no problem. This is a great family owned business.

I have used their services for years. Excellent and honest. I've had tires changed, wheel balances,…read moreoil changed etc. I would go again.

Wife ordered tire online and got an email saying it was ready. She put me on the pickup as an…read morealternative person and forwarded it to me. When I arrived, the worker behind the desk wouldn't scan the barcode on the email and kept arguing that there was no tire there for us. I asked to speak to someone else, at which point, he ran to the back and found our tire. The worker proceeds to give attitude because my last name is different from my wife's and keeps asking am I sure that I'm there for that item. I said look at the email. There is a barcode with instructions for you to scan and it has me listed right here as the alternative person to pick this tire up. The worker gave me a look and continued processing the order. A lady behind me told me this exact thing happened to her at this location not long ago. The tire was going on my spare rim but the worker argued with me saying I needed to buy a balancing package and that he couldn't continue the order without me processing it. I again said this is just for the spare and he got mad and said I needed to pick one. I picked one at which point the worker said oh it's the spare you don't have to purchase a balancing package. I was given a slip with a barcode and the tire was taken away. After the tire was taken back to get mounted, I walked around the store. I received a phone call about 15 minutes later that said my items are ready and I needed to let them know what parking spot I am in. I said I'm just picking a tire up and was treated like I didn't know what I was talking about. They told me if I was sure that's all I ordered to go back to automotive. I go back to automotive and hand the slip to the worker. I said I'm here to pickup my spare tire and he says they don't have any paperwork for it. I said man I'm not doing this again here is my email, here is the slip I was given, and he is my phone log with Walmarts number that just called me. This worker tells me if Walmart called me I must have groceries to pickup. I said no I'm only here for a tire here's my name for you to look up. The workers looks at the computer and says oh yeah here it is but it's not ready yet. I wait for another 30 minutes and finally get my tire. Overall this was a nightmare and I will not be back to Walmart for anymore tires. Would not recommend

This was one of the best service experiences ever! We can't say enough wonderful. Our Bridgestone…read moretire had a flat on the way from Wichita to the Lake....with 6 children and 2 adults inside. We had a temporary tire/spare but Precision was able to order our new tire and install it in no time. Knowledgeable, professional, efficient, .....tell your friends! Molly Claassen and I can give the testimonial! -- at Precision Auto And Tire Services .

Terrible shop. Not honest and when caught they double down…read more Had 2 vehicles go in for inspections over the last decade and always passed. Then suddenly they started picking out really nitpicky grey area stuff that had been in the exact condition for least 8 years, but now suddenly they had issue with them. Even trying to tell me there's no way they passed them prior. Which then I pull out receipts and the past inspection slips and paperwork from them. They still proceeded to double down that they had never seen it before. Used to be a fantastic shop. But something happened during Covid an they went sour

Prompt greeting, friendly and professional. Timely service. Very satisfied. I hadn't used them…read morebefore but they earned my trust.

Fast and very informative. The car in for inspection i'm gonna have issues with the car fixed…read moreright away

Just left the service department. After an hour or so it was determined I needed a replacement…read morebattery under warranty. The 2020 Jeep Wrangler has two batteries.... and only one was eligible. Then I was told "they didn't have a battery it "had to be ordered." " I'd need to wait two weeks and they would call me to come back in. After I got home I called the parts department and they verified twice they DO have it in stock there. I've read the reviews and I hesitated going there in the first place. Bought 4 new cars from OZARK Ford, completely different experience I'm sorry to say.

Tried to make an appointment for service and was on hold for over an hour before I hung up. The guy…read moreanswered the phone and put me on hold listening to music. He never came back on the line. Very disappointed. They must not need anymore business. They are the only ford dealer in town.

If you want an honest reliable car repair shop when you are broke down, well over 160 miles from…read morehome, this is the place to go. Thank you for all your help!

Outstanding! I called them from out of state to preform a pre-purchase inspection of a local to…read morethem car I was in the process of buying online. They were friendly and accommodating. Provided me with an honest and extremely​ detailed report of the vehicles condition.​​ I am truly grateful as I believe I dodged a bullet on this car saving me probably 15k in what would have been needed restoration repairs. If I were closer, they would certainly receive my patronage. ​ Tim, if you are reading this, again my thanks!

Alright. I did the "damsel in distress" thing because every air tank in a hundred miles of Purcell…read moreTires is magically "out of service". I walked in was greeted with a big smile. I plead my case about my tire light sensor and my low tire and was told not a problem "we'll check all four just to make sure" ... They checked, adjusted and gave me the green light to go. I asked if I owed them anything and they said "no" ... So... Okay... It's not like brake pad guy's experience ( one star review guy below me) and i didn't have anything major done that anyone could really screw up but they were fast, friendly and courteous Annnnnnd I would at least give them the opportunity to work on my car again with the option to re-review :p

Wonderful accommodating staff. We were travelers and stuck because we lost our brakes. They checked…read moreeverything out, kept us updated on progress and were focused on safety. They are great!

Joel and group are amazing at JBC tire! Brought my jeep in for vibration and determined it needed…read morenew front brakes and rotors. Prices are reasonable, they are trustworthy and honest in what needs to be done! Regular at JBC tire for life!

I turned them in to the Missouri Attorney General office....Consumers Report…read more Joel is clearly taking advantage of Elderly folks and women. I read his reviews. I have proof that he douples and triples price on parts, he charged me twice for the same thing just worded differently ,on labor. Did things i did not ask him him to do. In total he was paid $1800 dollars on a job that should have only been around $800. Also it did not run the first time i paid $1300. ....$420 the second time. That was what should have been done the first time. Also when i let Joel know that i reported him to AGO he started screaming at me and literally came after me from behind the counter and chased me out the door. In front of other customers. I am going to sue this man in small claims court.