I'm giving them a 5 for their service/pleasant attitude, rental rates, and willingness to help…read more Only drawback, and I didn't subtract points because they were so accommodating, was "bragging about the fleet". Granted, our boat had about 400 hrs on it/wasn't that old, it was just a rough boat concerning throttle response, steering and a few gauges were pretty flakey. I was t expecting a Donzi, but our particular boat, was a rental, that appeared to be driven pretty hard. Overall though, I would definitely recommend

The best service. So friendly and helpful. We are not expert boaters but the owners took their time…read moreand gave us all the information we needed. Would highly recommend!

Wonderful accommodating staff. We were travelers and stuck because we lost our brakes. They checked…read moreeverything out, kept us updated on progress and were focused on safety. They are great!

They were professional & repaired my car the next business day! It was a Friday & they had to get…read morethe master cylinder from Springfield, MO. When I called thid am they were already working on it.

I have had a VERY good experience dealing with Kelly's Port at Lake of the Ozarks…read more We began dealing with them last summer - ultimately bought a boat there. We've dealt with both Sales (Lucas R) and Service. We have also had interactions with Kyle Kelly. All of it has been really outstanding. They clearly understand the concept of customer service and priority. Recently hauled our boat down for a special repair - Monday AM - left here early - got there at 8:30 - and their service techs were waiting on me. Literally 46 minutes later - I was OUT of there - with FIXED BOAT in tow and headed back to Kansas City - and home by 12:30. Sometimes you run into an operation that "gets it" when it comes to customer service - and they certainly do! They get my highest recommendation and have earned me as a long term customer.

Bought a used Benny. 2.5 years old...120 hours. It was great but needed a little warranty work…read more The service department came to my dock and did what needed to be done Boat sale? Great experience Service? Ditto Questions? Answered quickly and professionally.

My car would not start during recent polar cold spell just prior to Christmas, December, 2022. I…read morehad car towed to Gerbig's. Steve, the owner/master mechanic, over the phone asked me some questions as to why it wouldn't start. He asked me some questions about my car, gave a detailed, understandable explanation of variations why...from best case scenario to worst case scenario. He even went out if his way to stay a little longer at the shop to insure my car got there safely and parked where he could get it inside to warm up to begin work the next day. He was able to get my car up and running without having to face the worse case scenario in one day. Steve is probably one of the most tenured mechanics in the area that tells you like it is, explaining the mechanical details along the way. I would highly recommend him for his vast knowledge, following up keeping me in the loop on the car status and his swiftness in diagnosing and fixing my car.

Rude and horrible customer service. Very disappointed with the way I was treated. Wouldn't trust…read morethem with my vehicle unfortunately. On top of that, tried to rip me off which I just can't afford. Many other auto shops around, just go somewhere else and avoid this place!

Amazing service. I got bad gas at the Mini Mart by HH and Business 54 and these guys took care of…read moreme when I was in need. Great communication, went over and above, so I highly recommend.

My Car needed a tune up and oil change, they are quick and professional…read more I will definitely return to this shop for future services.