Surprising that you can order on the app and when you get to the store they have run out of what you ordered. Then when you give them another option they don't have that either. Not the first time this has happened. When you ask for a refund they say you have to go thru the app. Call the 800 to be told they don't give refunds. DQ your customer service sucks!!! read more

Orders are usually correct. Girls are usually polite and work fast to keep up with the never ending line of cars. Oh speaking of girls I think the owner has a type! Where else can you get served by girls in gym shorts! The speaker system has SUCKED for years now and is held together with plastic ties . And you know that thing about being able to serve your blizzard upside down... liquid joke! And there is an odd un-ice creamy smell emitting from the store , a little off putting while waiting in line. read more

a girl called my sister fat and it took them forever to attend us and everyone else got service super quick. i'm sure it's common in dairy queen to hate on minorities since that one incident; when the girl said the "n word" i will not come back and you need do better :) read more

Does not have a grill so only has microwave hot dogs and fried chicken. Since 2020 has refused to open dining room claiming hiring issues even though nearby McDonalds is always well staffed. Expect long wait times for food. Long lines in early evenings. Sketchy owner mostly hires young blonde females which may be why he has trouble. Ice cream is subpar compared to Kohr's Custard or the hard ice cream available a few miles away in West Grove. Does not deserve your business. read more

Undeniably rude customer service at this Dairy Queen! I've visited this establishment for years. Usually the employees are fine. They are not overly nice or mean. But today, wow! I placed an order on door dash to pick up my order. I joined the drive thru and told them I was here to pick up my order. They were down right nasty. The girl very rudely said "door dash is in the lobby." To which I said, "oh okay, but I'm not a door dash employee, I'm a customer picking up my order." She very rudely said "um door dash in the lobby." So, I just cancelled my pickup order and went else where. 1.) there's a sign on the door which states "lobby is closed. Drive thru only." 2.) McDonald's, Starbucks, and every other fast food restaurant allows you to pick up your mobile order in the drive thru. 3.) every time you go inside a restaurant or store, you are risking health due to covid. if I prefer to stay in my car i should be permitted to do so. I suggest you also skip this Dairy Queen. They are more than just impolite, but mean. Sorry Dairy Queen.. read more

Indoor dining has yet to reopen since closing in 2020. Apparently I'm in the minority here but, I appreciate the hiring off all the teenager employees. They are all always friendly and nice to my kids when we pull through the drive thru. Kudos to the owner for giving those kids some place productive to spend their time! It's Dairy Queen, I don't quite understand people complaining about what they're getting. read more

Got a cherry chocolate chip blizzard and there were no chocolate chips in it. No chocolate at all. Not happy. Don't put chocolate chip in the title if it not gonna put chocolate chips in it. I'm mad. read more

Dairy Queen Ltd Brazier - See? No chocolate. - Ice Cream & Frozen Yogurt Near Me - West Grove, Pennsylvania

Who doesn't like DQ? This location is fast with friendly staff and they make a mean Blizzard here. What more can you ask for? read more

Dairy Queen Ltd Brazier - customers at the counter - Ice Cream & Frozen Yogurt Near Me - West Grove, Pennsylvania

I don't understand how it's the season for pumpkin everything and this location has been out of pumpkin for 3 days which makes no sense since there is a giant in the same area. Get it together Dairy Queen read more

Came to drive thru a little before 10pm closing time. Recommend that they close the drive thru 5 minutes before closing!! Workers were very rude (after taking our order) and after one of the girls handed us three of our items, another girl proceeded to tell us that they closed four minutes ago and were cleaning up. Ok....and?? If you're going to take our order, don't act rude towards YOUR customers. Learn a little customer service. It's understandable that it's late, but use common sense and close it up a little early if you're going to make passive aggressive comments towards paying customers. read more

I've been there many times and great for fast food. I would recommend a chili cheese dog with cheese curds as a side.

Pulled up to the drivethru right behind another person who was helped, waited 5 mins with cars behind me, even said "hello?"...No answer. Finally got sick of waiting and left. Saw people working there inside as I pulled around. Waste of time. read more

If I could give them a zero I would. But today really made me upset. I ordered a chocolate ice cream with chocolate sprinkles in a cone as one of them. They handed me a vanilla with chocolate sprinkles and I was very friendly when I pointed it out and the girl handed it back to a co-worker who shouted "THAT'S NOT WHAT SHE SAID" This is not the first time they have been rude to my family. I will be calling management. read more

What kind of Dairy Queen doesn't have cheeseburgers?! Food took forever and no one knew what they were doing. Fucking PA man

I called this DQ as a last resort. I needed a cake with a little bear on it. While they did not have the picture that my 5 year old had picked out, the offered to do it by hand. I was a little leary about it, but had no other option. When my husband brought the cake home both my son and I LOVED IT!! The girl (who is the only one there that can hand decorate the cakes) did an amazing job!! We received many compliments on it and my son was truly thrilled, and that to me is all that mattered! Thank you so much DQ Jennersville for my making my boys cake and day perfect! We will be back for many many more! read more