Plenty of toppings and decent amounts in the blizzard . Plenty of parking in the back as well as a drive through. Service was quick. A couple of tables to sit outside next to the road so a little noisy but not too bad. Good for a quick treat l. read more

Dairy Queen Ltd Brazier - Small Oreo blizzard - Ice Cream & Frozen Yogurt Near Me - Kensington, Connecticut

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The ice creams really good but whenever we get it it's all messy and overflowed with ice cream. What I also don't like about dq is that it's so expensive! Service was good but they still overflowed it with ice cream when they could've wiped it down. read more

I am a life-long town resident and this DQ has never, ever disappointed. I would like to speak to a couple of the other reviews. They are either fake or very misinformed. First, the one that complained about a bad burger is misinformed. This location does not serve burgers. I also laugh about those that say this location is not as well managed as the one in Cromwell. Interesting considering they are both owned by the same couple! Now a word on the owners. Hard to imagine there could be two nicer people. They are the sweetest people and give freely to the community. They are quite active in the town Church and they are so giving and kind to the Church's school. There is not an unfriendly bone in their bodies! They obviously do a wonderful job in the training of the kids working there because they are so very friendly too. The people of Berlin are lucky to have the DQ and these owners in town! read more

Do NOT go to this location. This location has always been terrible but tonight took the cake! This site is known for giving customers raw chicken and undercooked hamburgers, but their watery and incorrect Blizzards are my favorite. I truly love going there to have teenage staff laugh at me when I kindly point out their error. I also love that they tell me that their liquidity product isn't how Blizzards are supposed to look. Remember that upside down Blizzard campaign? I guess that was just my imagination. Remember, ice cream should always be completely liquid and unmixed with only a quarter of the required toppings - because that's what the franchise owners call quality! read more

Dairy Queen Ltd Brazier - Remade Chocolate Brownie Extreme that the teenage staff call "quality product" - Ice Cream & Frozen Yogurt Near Me - Kensington, Connecticut

I love blizzards! I got the Hawaiian blizzard here, a large, don't judge, and I swear it had more of everything here! More fudge, more bananas, more strawberries and more pineapple. While this is a great thing, I realized that I don't particularly want mine that chocolatey. I always thought I was missing out when my blizzard with fudge was pretty vanilla looking, but now I know I prefer it that way. This location also has a drive thru and lots of seating, I liked the location a lot. I also realized I can make a convenient stop here taking back roads between Savers in Newington and Savers in Meriden, in case you ever decide to do such a thing and need DQ along the way. Oh, I didn't love the obnoxiously loud speaker she shouted at me through, but I suppose you don't need privacy like at a pharmacy. She also forgot to give me my change until I reminded her that she owed me some, and luckily did give me the right change for my $20! That was almost one very expensive blizzard! All ended well. read more

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DQ is always a favorite. This location is great. There is a very large fully fenced patio. A long trough for drive through patrons. And more than ample parking for the after the game rush. The food here has been high quality and the staff have been friendly. This is a very kid friendly location. read more

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1,2,3 service for drive thru They have a nice redone patio for guest to sit an enjoy their ice cream and if your lucky watch the trains pass by! Great for making memories with the family for a spur of the moment kindof deal ! read more

My favorite Dairy Queen. The building is unique. Parking is a bit tough, but it is easy to get in and out of the place. There is outdoor seating and the staff was very pleasant. If I lived in the area, I would come to this DQ every week. If you are a fast food burger junkie, or want to give the froyo a rest for a bit and live within 30 miles of this location, stop and by and give it a try. read more

I prefer the "dine-in" DQ's which are more prevalent down south. However, this one is very nice. It has a drive-through, two walk-up windows, fast service, and a nice outdoor patio. It's walking distance from the train station, and would be a nice place to watch trains from during the busier parts of the day. Prices are good, solid food, and you can't go wrong with a blizzard. read more

Dairy Queen Ltd Brazier - Cool treats... Blizzard with cookie dough and Reader's. - Ice Cream & Frozen Yogurt Near Me - Kensington, Connecticut

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This had been one the horrendous food experience of my lifetime. During this time of quarantine the least a man could ask for would be some ice cream. All I wanted was a chicken wrap and blizzard to cheer me up during these depressing times. However, the employees weren't in a cheerful mood when they greet me with a unfriendly hello, the customer service was subpar and it makes for bad experience. When I finally received my wrap it was clearly made half-assed it fell apart the second I picked it up and made a huge mess in my car. This all caused unwanted frustration and made me not want to return to this establishment. read more

Drive Thru-CHECK. Yummy treats-CHECK. Basically down the street from me-CHECK. I love love LOVE DQ!!!!!! All treats are sooo good but my go to are the Blizzards! I love all the candy bar options and all the pie options (they have these seasonally for the most part) AND I love that I can create my own concoction which usually features peanut butter. I also love the Blizzard cakes and would prefer them to ALWAYS be my birthday cake every year. For sundaes I like the peanut buster sundae and the banana split. I also like their frozen drinks, specifically blue raspberry flavor...I like to freeze the drink and then eat it slowly with a spoon until my mouth turns a fabulous blue. I have had their "hot eats" before and those are pretty good as well. You can also buy frozen boxed treats for your freezer here is you so desire. AMAZE! read more

Oh dairy, oh sugar, oh probably fake chocolate. You complete me on a hot summer night. Definitely a step up from the DQ on the Berlin Turnpike - friendly staff, generous servings, always napkins and a spoon in the bag. And a nice drive thru in case you get a hankering for a sundae after you've got your jammies on. read more

Today, National Ice Cream Day, my husband and I went to Dairy Queen in Berlin,CT with his app on his phone for BOGO $0.99 for Blizzard, we went through the drive thru and ordered and informed the person on the speaker we have the app , we ordered large New York Cheesecake Blizzard and Choco Brownie Extreme Blizzard and one large cholate vanilla hot fudge sundae with whipped cream, when we get to the cashier, my husband handed his iPhone X to the cashier showing her the promo in his app, the cashier took the phone and started going through the app, after few minutes the manager came and said " This is not your app!", that we cannot avail of the promo... How dare this man talk to a customer like that?! That was my husband's phone, who's app can it be? They advertise a promo and would not give it to customer. He insisted to bring up the app when one of his staff played around with my husband's phone, she must have hit the promo already that when he gave back the phone to my husband the promo that we showed her is no longer on the app and the page was already on the safari when they gave the phone back... she must have done something on the page where the promo was because we couldn't get it back. The service is horrible in this place I will never go back. The discussion must have gone for 5 minutes or so, we paid for full price for each Blizzard that has already melted and tasted horrible!!! I would rather go back to Cromwell. Cromwell has the best customer service! read more

I love DQ....but my visit to this Kensington location may change my mind. My order was wrong, the young staff inside were screaming at each other because of the error. I also observed a server drop a cup on the floor, pick it up and FILL IT. Perhaps the staff is very young, but they need more training! read more

I live right down the street, and since I was young my family and I have always come here. In the past two years or so, the service has decreased a lot. The ice cream and food is great- the people not so much. I have been mocked in the drive thru, asked why I go there so much, and there is one specific girl I ALWAYS get an attitude from. She tends to mess up almost every order I put in and gets mad when I correct her. I am the customer, you are serving me, don't throw an attitude when you mess up my order, right? I also had a bag snagged out of my hand by the manager, then was told "that's not yours" in a snappy tone.. I was returning the bag because it wasn't correct. That threw me off too. If you want to wait in a really slow line and deal with annoying customer service so you can get a good lunch dinner or dessert, be my guest. I have often times wondered why I don't just drive to cromwell read more

Ordered 2 Blizzards - 1 had nothing but ice cream (forgot to add the ingrediants) and the other had all the ingrediants at the bottom of the cup. Definitely not up to par with other stores read more

Cute ittle place int he center of Berlin. You can eat outside at the picnic tables or go thru the drive-thru. Of course the ice cream is great, especially the blizzards. It's a good thing that the staff is friendly, because the owner is not very nice. read more

The Management is very rude and the new snack melts are half the size compared to the Dairy Queen in Cromwell. I live in Berlin and I'll drive to Cromwell from now on. read more