Disappointed they didn't have the DQ sandwich (which is our favorite) but we still enjoyed the banana split!!! Great customer service as well! Only found out that DQ was in our hotel (Excalibur) the last night of our stay! read more

Cashiers saw us walking up to the counter and immediately retreated to the back. We could clearly see them on their phones and attempted to get their attention without yelling (the location is inside an arcade and is very loud), but we were ignored. We waited approximately seven minutes before someone finally came to the counter. When they did, the interaction felt rude and gave the impression that they did not want to be there. Customer service is a direct reflection of both the business and its leadership. I understand everyone has difficult days, but guests should still feel acknowledged and welcomed. I hope this was an isolated incident and that future visits provide a better experience. read more

This review is all about the young man who was working Thursday, August 14 at 8pm. He needs a raise. He was there all by himself and was calm and professional the entire time. He took orders and payment, made the orders, and handed out the orders so calmly even though I feel like others would have been so upset and angry. He was so sweet and kind. Kept the whole place clean. Made excellent blizzards without rush. Each item we saw him make was made well. Make him a manager now! read more

This location is one of the last Dairy Queen's to offer Orange Julius!!! The employee was telling us only treat centers have Orange Julius and unfortunately that may not last forever. I was happy to get one last of these treats while on vacation it was delicious and just as I remembered. This location is inside of the Excalibur Casino. read more

Dairy Queen - Orange Julius - Fast Food Near Me - Las Vegas, Nevada

Fabian was an amazing worker great service went above and beyond when helping explain flavors he deserves a raise!!!

Fabian was a great server!!!! He was very friendly and welcoming. Very good ice cream experience!!!! 11//2/2025 1pm read more

This Dairy Queen is located inside Excalibur Hotel and conveniently next to Fun Dungeon. They have a small selection of fruit juice, smoothies, blizzards, and light bites. My personal favorite is Very Cherry Chip blizzard, so amazing! The smooth and creamy cherry flavor is not too sweet and there's lots of yummy chocolate chip crunch which is quite a delight! read more

See all

Date of visit: April 12, 2024 While there are plenty of other places to catch a sweet treat on The Strip, I had some gift cards for Dairy Queen and technically not paying anything for the Blizzard made me feel better about the $9 price point (hey, it's Vegas). The Blizzard tasted as good as always and the staffer was friendly and relatively efficient, even though the other person working stayed in back on the computer the entire time leaving just one person to help all of the customers. That and I asked for a water that never came bring this down to four stars, unfortunately. read more

We actually spent 10 min trying to find the Excalibur Arcade (where this is located) but phew got there before they closed at 10pm. Ordered at 9:50pm, and got our Oreo Blizzard at 9:55pm. The server was friendly and in a cheerful mood, and the Blizzard was yummy! read more

See all

Genius idea to have a Dairy Queen in the arcade @ the Excalibur Hotel. It is a limited menu. No burgers, Tacos, or fried foods. They did have hotdogs some version of a panini sandwich???? The guys that took our order were great. Outstanding Customer service. Answered all my questions, since it was a limited menu I had a few. Wish I got their names. The two guy were there today Tuesday the 18th @ around 7:45pm. Thank u guys. read more

Dairy Queen - Fast Food Near Me - Las Vegas, Nevada

This Dairy Queen was not a good choice. I was so hungry and DQ was the closet place to eat. When the guy said there's more choices on the 2nd level. I should have just walked away. $25 later, it was not worth it at all. I got the 6 piece grilled chicken Nuggets. Hubby got the Grilled chicken sandwich with a large Animal Cracker Blizzard. They were out of lettuce, ketchup, salt & pepper. What is this? We get our food & return to our room. I'm eating my grilled chicken. It didn't have any flavor. I was disappointed royally. That's not the worst part. About 10 minutes later, my stomach was hurting. I couldn't stand up. I was doubled over. After puking, I felt 100% better. Not ever stoping here again. This wasn't a fluke visit. read more

Dairy Queen - Fast Food Near Me - Las Vegas, Nevada

This was nice and cool since it's next to the hotel arcade, but the food was not very good. We only got Blizzards but there was barely any Reese's in it so if you get one, ask for extra toppings. Also there was only one person working so it was kinda slow. ALSO MOT TO MENTION ITS REALLY EXPENSIVE: $9 For a MINI Blizzard. read more

As we walked around the casino floor, last thing I expected was to see a giant Orange Julius Cup protruding from from the atrium below! That made it worth the effort to get down below. All around this open mall like Dairy Queen is a prize ticket generating arcade! A DQ is the perfect spot to refresh yourself after playing like a kid or with the kids! The staff was fast with our order of a smoothie and an Orange Julius. I watched the staff make some other drinks with expert skill and precision. The menu had every standard DQ food, drink and dairy item I could have ever wanted! Your kids and the kid in you will love this vacation from a vacation get away! read more

See all

Blizzard was good and the service was fast. It's hidden downstairs but quick walk up. The cashier was friendly and seemed to be working alone but got the job done read more

Dairy Queen - Fast Food Near Me - Las Vegas, Nevada

See all

Great place and great food, the lady at the cashier was nice, will come back soon thanks

Gave them a 2 and I was being nice. Last night I had the best chocolate blizzard. The next day I go back for another and the lady didn't make it chocolatey like I asked. So I gave it back and asked if she could. She kinda had a small attitude and gave me too much conversation. Her: we don't have chocolate 2. We aren't supposed to add chocolate Me: well can u add more m&ms? Her: yeah, idk who made your blizzard last night. Me ma'am, why all the discussion. Red braids and attitude. I hope we can do better next time. She made it awesome afterwards. read more

Does all Dairy Queen's think you want to try the Cookie Dough Blizzard even if you don't order it...yesterday evening my husband and I went to the one on Warm Springs and Arroyo Grande and ordered 1 medium chocolate dipped cone, 2 medium hot fudge sundaes and a medium butterfinger blizzard...now what part of butterfinger blizzard sounds like cookie dough? I guess from now on like McDonalds, I have to check everything on my order...probably including the ice cream cone! read more

Thank u for good service. Nice, clean area. Lots of varieties. See Teddy! Open from noon-10pm. Friday Saturday. Then4-10other days. read more

Dairy Queen - Thank u for the good service Employees are nice, fast and attentive! Clean area. See Teddy - Fast Food Near Me - Las Vegas, Nevada

My daughter came here for ice cream, she did enjoy it, the serve to wait for the ice cream wasn't bad, the workers are cool no complaints. Yes, we will be back. read more

Dairy Queen - Menu - Fast Food Near Me - Las Vegas, Nevada

See all

I just got my DQ order delivered by DoorDash and Wooo! I asked for extra marshmallow in my s'mores shake and Enby, the best Dillyologist of all time did just that and took the time to even write a personal note . Thank you Enby! You're the best! read more

This lady has to be the most rude employee she saw my family and i waiting in line never took our order i asked her is the place was closed she rolled her eyes at me and asked what i want then after that I ordered to bottle waters and literally thru them at me and then i asked for straws because didn't receive any and she just threw them at me that's when i asked her why she had to be so rude ignored me and rolled her eyes at me I seriously regret giving her a tip if your too lazy to work why even work read more

Dairy Queen - Fast Food Near Me - Las Vegas, Nevada

A really friendly a delicious Dairy Queen! The guy at the cash register was awesome. They were very busy (understandably) but they still gave excellent service. read more

Only one person working and she did not wash hands after handling cash and then made peoples food. Health department is going to get a call about this place. read more

Can we just admit that DQ needs to stop pretending they serve anything besides blizzards...and start calling it Blizzard Queen.

I prefer Dairy Queen in Texas because they have steak fingers but this place is okay I guess. Their chicken fingers are good and their oreo blizzards are always a great pick read more

Amazing service from Teddy and Gore this evening. Made my evening ten times better! Perfect way to start off a night at the midway.

Husband ordered a pina colada smoothie from here - drinks in Vegas are generally Expensive but this place had smoothies that were delicious and refreshing. It's pretty much a jamba juice located inside the mall. read more

Dairy Queen - Pina colada, medium - Fast Food Near Me - Las Vegas, Nevada

This location is located inside of the Excalibur Hotel. I've eaten here on several occasion, and on every occasion the service has been lousy. Often times several employees will be there, and they will rarely ask if you need any help. The food is okay. If you want whip cream or some extra topping on your dessert of choice be sure to speak up...because they're going to do as little as they have to. Unless you're dying for Dairy Queen I'd skip this place. read more

To the man below, who went BALLISTIC over the matter concerning Teddy and the couple, who arrived at 9:40pm and was subsequently refused service by Teddy because Teddy said they were CLOSED. First off, this matter didn't concern that man at all. Once again, the man below (Mac) was WRONG. He said it was 10:45pm and six people were in line and it was only 9:45pm and 2 couples in line. Also, the couples behind us were very disappointed that this man was supporting closing before 10pm. Teddy insisted that we could not be served even though they don't close until 10pm. We requested that Teddy get his manager. After waiting 5 minutes, Teddy comes back and decides to take our order (manager never came to the front) and it still wasn't 10pm. At this point the same man decided to make outrageous screaming rude comments that were very disruptive to everyone in the facility. Then, the man started saying my husband was too fat to be eating your ice cream, when he himself was well over 300lbs! Someone, that is this unhappy with their life should seek help immediately! AND Teddy needs to follow the POSTED closing company time policy! read more

Dairy Queen - This shows their computers have the time WRONG!!! This receipt says my order was taken at 10:13pm which is FALSE- order taken at 10pm - Fast Food Near Me - Las Vegas, Nevada

The staff at this Orange Julis was very helpful. It has your typical DQ variety. Ice cream, blizzards, and Orange Julius. The crew kept the products coming. It's really nice to enjoy a cone once in a while especially in this heat!!! read more

Dairy Queen - Fast Food Near Me - Las Vegas, Nevada

See all

Just went to order food at 8:10 pm, they are open until 10 pm and they say the food is closed for the night to go somewhere else to eat upstairs on the second level. Very poor customer service. All I wanted was some chicken bites. read more

The Dairy queen in Excalibur is great. 10/10 would recommend to take a break from the arcade to visit! :)

First off.. the line itself is confusing and chaotic. People are standing in the order line to wait for their items to be made because there is no placed location marked pickup. So, people don't know how to move out of the line lol Secondly, pretty sure the girl who took our order was on something. And when they called out our items in the order he didn't even say what it was he called it something else? lol This place lacks extremely on customer service skills. read more

How do you eff up an orange julius--especially when it's your signature drink. It was mother effing hot out and all I wanted was an orange julius. I even passed up 8 icee flavors because I said I'd opt for the orange julius instead. $5.00 down the toilet. It just wasn't done right. Maybe the instruction booklet was missing that day. read more

Came here to eat lunch. It's your standard hot dog stand. Lol! They only have hot dogs, Pepsi products to drink, smoothies & desserts. Food is okay. Chili cheese dogs were so good. So much cheese on my chili dog! This is located on the first floor of the Excalibur hotel. There's also a game room in front of Dairy Queen. It's a great place for kids to play at. There are about 5 tables on the side of Dairy Queen. There's plenty of room to move around. Not too many people here which is great. The lady was handing out free samples of a berry smoothie. It consisted of blackberries, strawberries, blueberries and yogurt. Tasted delicious. Very berry! Very smooth consistency. My daughter loves the Excalibur because to her it looks like a princess castle. We will be back. Descent place. read more

Dairy Queen - Chili cheese dog! - Fast Food Near Me - Las Vegas, Nevada

There must have been about 15 people waiting for their food/drinks/desserts today, and what do Dairy Queen employees do? Call out the orders when they're ready BY DESCRIPTION OF ITEM. So shortly after my daughter got her sundae, they called out "Oreo Blizzard" (which my son had ordered) --and it promptly got picked up by the lady who had been standing in line behind us, since I assume she ordered one too. We had to wait another 15 minutes for our Blizzard. Dairy Queen--for goodness' sake, assign people #'s for their order and have your employees check the order #!! Oh, and as nice as the employees were, they were overwhelmed bc they don't know how to make your products. They need more training. read more

I actually came the night of August 14th. They girl working was busting her rear to get all the orders done. There was a very long line since it was a Saturday night and the hotel was sold out because of the first Raiders game open to fans earlier that evening. Anyway, the boy working with her could not get the cones right. She noticed and made my cone correctly. I did not even have to complain. The boy was going to hand me the cone incorrectly. She also tried to show him how to do it. The Orange Julius was down, and that bummed me out. However, that is not the cashier's fault. That is on management and the owner for not ordering enough products. Hopefully they get it together. I do not remember the Girl's name working that night, but she is a keeper. Please pass on my thanks again. read more

great customer service!!! jamie was so sweet!! great job! she was very pleasant and worked quickly! read more

A must have after a long hot walk. Jackie and Sunni were very friendly. The shake was amazing a must have

Besides the wait and the fact is in the kids zone on the bottom floor and it's load as hell, this is a solid Dairy Queen. They had the new animal cookie blizzard and is was good. read more