No one took our order at the speaker in the drive-through. Will you pull up to the window? The girl takes our order. We get the wrong products. I take it in to get a refund and the girl don't know how to do it. She gets the manager. He can't speak English well enoughto communicate. It sounds like he's got a ton of marbles in his mouth. 8 minutes later I finally get a refund. Keep on going and find a different Dairy Queen. read more

Ice cream was great! It always is. The staff just going through the motions. Sadly this is what it seems to come too.

I love Diary Queen. However, you have to know which one to go to. Not all are created equal. We were staying in Lake Geneva and wanted something other than Kilwins. This location was a bit of a drive from Lake Geneva's Main Street, but worth the drive. The place has ample seating if you wanted to dine in and is very clean. The decor is a retro 50's vibe. My wife had a Carmel sundae and I had the orange creamsicle milkshake. Both were outstanding and hit the spot. I highly recommend the drive. This place is a gem and well worth the drive. "You can't buy happiness, but you can buy ice cream. And that's kind of the same thing." read more

All of Dairy Queen's food taste very clean for being fast food. It's not dripping and grease or anything like that.

Staff is friendly, food is delicious, ice cream is made perfectly, no complaints from me!

Microwaved garbage burger served by people who don't care. This place is gross. One bite. I'm done. read more

Dairy Queen Grill & Chill - Thanks for caring, DQ. ...and you have the audacity to ask for a tip at checkout?!? If I had tipped, would you have made a better burger? - Ice Cream & Frozen Yogurt Near Me - Delavan, Wisconsin

I grew up on Dairy Queen but my daughter had never had it because there's none near us anymore. We passed another location while on vacation here in Lake Geneva, but it was closed...when I remembered this one. So I surprised her. This one is cute, clean, and service was friendly and prompt. I got a soft serve cone that brought back childhood memories. My daughter had a blizzard and was thrilled! read more

The drive through moves quickly. They make good blizzards. They are always nice to us when we go there.

One of the dirtiest restaurants I've ever been to. No excuses, the family that runs it needs to watch some cleaning videos

Dairy Queen is absolutely disgusting there is no place I've ever seen that is worse than this the guy in the back continuously blows his nose and gets back to work without washing his hands and he puts a ride back in his pocket he also dropped some tools to cook and continue cooking with them after he dropped them and not rushing them off the people on the front continuously smell like they don't put deodorant on they treat their co-workers like crap another guy that works in the bag sanitizes and cleans everything and does a great job but he has called health department on them multiple times and all they got was a warning it's nasty back there so to help his customers he tells them multiple times not to eat their food because it's disgusting and I hope they listen to his advice did you not wear gloves and they continuously do not wash their stuff their blender has this nasty stuff on the top of it and they shove their Blizzard's to the top which continuously touches the nasty gross stuff I saw dead bugs the other day and there front area I could sitter not going to Dairy Queen I prefer Culver's anytime over Dairy Queen they're the most nastiest place I've ever seen it's disgusting it's nasty and you should not eat your food especially that ice cream read more

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Fast friendly service. Clean environment all except the ladies room. Would have given 4 stars if it weren't for that. Had the new in the middle royal blizzard. Rocky road ,but the marshmallow middle wasn't really there as pictured, or flavor wise. I sorta figured it would be tho, so no biggie. Disappointed? Eh,maybe a little. The concept is intriguing. Hubby had a banana split. He said it was good. This location was a alternative to the crowded streets downtown Lake Geneva, plus they have a drive thu if you didn't want to get outta your ride,or don't want to unload the kids. read more

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After 20 min I got my sendwich and I was only customer in a store.Guy is in kitchen looks like he was drinking all night and girl on a front she didnt care.This is my first and last time in this DQ.Still didnt try a sendwich but probably its gona be bad.....I tried my sandwich and he made wrong one....AFTER 20 MIN WAITING I GOT WRONG SANDWICH.. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Delavan, Wisconsin

First time back in dining room and it's apparent that they have forgotten about the importance of wiping off tables, counters, etc. Not very clean and could use attention. Bathroom was messy - garbage overflowing and water in women's bathroom sprayed all over. Place needs to be kept up better. read more

DQ for our Wedding Cake. Yes, you read that correctly, we had a DQ wedding cake and it was delicious. Jen at the DQ in Delavan, WI did a terrific job in creating a DQ wedding cake for our wedding. She was so helpful, friendly and genuinely interested in doing this that it made it fun and zero stress. Jen's ideas and experience made us so comfortable we just knew this was the right decision. Jen is super nice, very responsive and runs one of the best DQs we have ever been to, and believe me, we have been to a lot of them! I would recomment this DQ and recommend a DQ Wedding Cake, everyone will LOVE it. Susan read more

Been going to this location for years, staff is usually pretty quick and friendly. I think in the last 18 years of going thier i've had one wrong order which is pretty damn good. I typically do not come here for the food, just the ice cream as i'm not a fan of their food. *Note: During the summer they have a car show / Cruise night on friday evenings. Good times. read more

We stopped for something cold and yummy. I got the Orange Julius and my friend got the Turtle Blizzard. Orange Julius was tasty. I got a stomach freeze and a brain freeze. My friend was disappointed. Not much chocolate or caramel in it. They said that it seems that DQ has cut back on ingredients. I have to say the inside of the restaurant is much nicer than those in Chicago. I might also get a meal here if I come back. Many booths to eat at and it was nice and bright. Also clean. Only stop here if you have the time. We were the only ones in the place and they were soooooooooooooo slow making our order. I thought maybe she went out back to milk the cow. She was very pleasant, chatty, helpful and knowledgeable. read more

Place sucks, besides the fact of forgetting simple things I got like half a meal and was not satisfied wouldn't return ever.

This place was very slow. And they were not the most polite and the people behind us had to wait for a few things. The food was bad quality and not good quantity either read more

Sometimes it is good, and other times no. After seeing snap chat photos of nasty stuff that some of the kids do that work there, I think we are now staying away from there for good. The owner definitely needs to be there more often, don't think that we have seen her there in 3 years. Have purchased the boxes of buster bars, and they were literally half the size they should have been. Consistent is a + and this DQ is definitely not that. read more

Terrible place. Only person in there, me. 2 blizzards. Oreo was ok, but how can you mess that up. Turtle blizzard had no caramel or nuts. Horrible. I guess when you Bogo, the second one doesn't really have to have the ingredients. No spoons, had to ask twice for lids, no bag. I'll do without before I go back here. read more

Took forever to get a Sundae/Moolatta? On a Monday afternoon with 1 car in the lot........

I normally am alright with this place. Not tonight. I got there and had ordered the #4 combo. I sat there just wandering my eyes because that's just what I do and eventually when the cook started "making" my food not only did I witness him put together my burger with his bare hands. No gloves. But then right after go back to cleaning with those same hands. I'm disgusted at the fact that I don't even know if he washed his hands after putting down the spray bottle the first time. Never again. read more

This place is really going downhill. They need an adult in there to run the place. Went there tonight, ordered food and ice cream, paid in the drive-through and get our ice cream. They told us to pull forward and they would bring us our food. We waited 20 minutes. Six cars were served and drove through still we did not have her food. My husband drove around to the front and I went inside and wanted my money back. They were still not done making her food. What they said is that they cannot find the sauce for one of the burgers but everything was already made for over 10 minutes. Told them we don't want to just give me my money back. The two counter girls and I mean girls, I'm guessing they were around 16, we're very polite and gave us our money back. I'm giving this 2 stars instead of one because they were nice. But we are no longer going to go there again. Last time we went they got our order all incorrect. It was a hassle and had to take it back. After tonight we are just done. read more