On June 21, 2025, I visited Avalon Laser to treat a few facial spider veins after seeing the…read moredoctor's work on social media and reading positive Google reviews. What I expected to be a routine cosmetic procedure unfortunately resulted in a much more difficult outcome for me (photos attached). Shortly after the treatment, leaky blisters formed, and about a week later they developed into scabs on the treated areas. When the scabs eventually came off, many areas appeared indented and concerning. During virtual follow-up consultations, I was told the healing process appeared to be normal. However, my skin continued to worsen, and I later sought care at an emergency room, where the injuries were documented as burns and I was referred for dermatologic follow-up. Avalon Laser offered additional treatment options, including a CO laser session or microneedling at their facility, and also suggested that I see a dermatologist in the Los Angeles area. I did undergo one CO laser session with Avalon Laser, but I ultimately decided not to continue treatment at the clinic because I no longer felt comfortable proceeding there. To their credit, the clinic checked in with me virtually on a regular basis and offered encouragement during the healing process. However, my recovery has been much longer and more challenging than I expected based on how my skin appeared. Since then, I have consulted with several specialists and undergone multiple treatments in an effort to improve my skin. The recovery process has been lengthy, painful, and uncertain. The clinic refunded the cost of the original treatment, which I appreciated, but it has not come close to covering the many additional medical visits, treatments, medications, and skincare products I have needed since then. The emotional impact has also been very difficult. For weeks I struggled to sleep and often cried at night. I became withdrawn and stopped seeing friends because I felt embarrassed about my appearance. What began as a simple cosmetic procedure has turned into a long and ongoing recovery. I attempted to pursue compensation through legal counsel and sent a demand letter, but I did not receive a response. I also followed up by email without success. I am sharing my personal experience so that others can be aware and carefully consider their options before undergoing treatment. See the full story and more photos on my page: avalon-laser-review.com

5 star experience ! My first time visiting Avalon Laser, just moved to the area and was looking for…read morea med spa for facials and injections. Mallory gave me a facial with dermaplane. My skin is literally glowing and has the perfect amount of exfoliation and hydration. I will be making this a monthly appointment. She is very knowledgeable and has a great touch. Chelsea also was very knowledgeable with all my questions regarding injections and laser hair removal. Cant wait for my next appointment!

My PA is Ryann, first off all, if I could do 100 stars I would. I've gotten Botox and filler done…read morebefore and nothing compares to Ryann's work. Other places go based off of trends or standard placement for injections. Ryann takes a deep look at your unique features and enhances them beautifully! Ryann keeps me grounded and provides results better than I thought. All faces and features are different and Ryann understands that. I've gotten forehead Botox for lines and lip filler and both have just been great. I feel refreshed after visiting Ryann, I will go where Ryann goes LOL. Also for reference, I'm 24yo female and have been going to revive for around a year now. Prices are competitive, space is clean. Office staff is super kind as well.

Today I saw PA Ryann and she is absolutely incredible! We did the laser resurfacing treatment, and…read morethis is my second time seeing her for it. I am always blown away by her care, professionalism, and knowledge. She is also so sweet and fun, which makes the entire experience even better! PA Ryann does it all: Botox, filler (she's done my friends' lips and they always come out beautiful, natural and perfect), laser treatments including LHR, BBL, Moxi, and M8, and she also does GLP-1 and NAD+ injections. If you're looking for an injector or laser provider you can truly trust, Ryann is your go to girl!

I had an amazing experience at LaserAway in Carlsbad! From the moment I walked in, the staff was…read morewelcoming, professional, and made me feel completely at ease. The clinic is spotless, modern, and very well organized. My provider was incredibly knowledgeable and took the time to explain the process, answer all my questions, and make sure I was comfortable every step of the way. The treatment itself was quick, effective, and much easier than I expected. What really stood out was how attentive and friendly everyone was--no rushing, no pressure, just great care and great results. I'm already seeing improvements and couldn't be happier. Highly recommend LaserAway Carlsbad if you're considering laser treatments or aesthetic services. I'll definitely be back!

i would never normally complain like this but since day 1 of being a customer at the Carlsbad…read morelocation ive been extremely unhappy and have spent thousands of wasted dollars here... 1 don't even go here but 2 if you do, make sure you negotiate before because they completely rip you off.. they actually have multiple class action lawsuits against them for this exact reason. I apparently got "70% off" and still paid 3600$ for 8 sessions for under arm, brazilian and lower legs and was told if i hung up the phone i wouldn't get that same offer again, meanwhile my friend called a few days later and got all of that for 2500$ plus a 2 free facials and she still even felt ripped off.. she said they did the facials with her make up still on and was out in 5 minutes. so obviously it started off with my whole sales pitch, she was very snotty, i felt rushed and couldn't even ask questions without her making me feel dumb and i was clearly completely lied to as well. secondly, when i explained to one of the receptionist that i was upset by this, she pulled up my friends account and told me private information about her file which is a HIPAA violation and made me very uncomfortable with how they handle private information and my friend was extremely mad about this as well. and AGAIN i was lied too.. the receptionist told me she got money off because she had "points" which was untrue because my friend even told me that's not why she did. plus even for myself, i was told was that after 1 year your "points" expire (mind you, you have no access yourself to these points, they just make it up behind their computer screen) yet when i called to make my last appointment because i had 1 more session left i was told "oh! you have hundreds of dollars in your account right now" trying to get me to buy more... but it was over a year? weren't they supposed to expire? third, the worst part is that the services alone have been horrible. the nurses more than half of the sessions never even chalked my areas leaving my results uneven and spotty. i even asked 3 times to the ladies in the front to please make sure they chalk me and do a quality job and it still continued to not happen. another lie i was told was that "shaving promotes hair growth" i'm a hairstylist that is completely untrue, again just showing how untrained these nurses are. my second to last appointment the nurse didnt even finish doing my whole bottom of armpit and then my brazilian she went so fast and missed like every other spot and just completely just missed my bikini line. i timed my appointment and i was out in 7 minutes, clearly they are not doing an efficient job in that time matter. if at least the services/results were good i would be able to let this go but the fact that i've been highly ripped off, treated rudely, lied to, crossed HIPAA violation and im still having to go somewhere else for more sessions cause they failed to do it correctly i feel like this is necessary.. i recommend Proof Aesthetics in the village of carlsbad or even driving to La jolla at SEV is worth it then coming here... they give you the prices up front and are honest.

Sydney is amazing ! Went in for my fist consult and first time doing any injections a felt so…read morecomfortable w whatever she suggested and we do it right then .. cheek and chin filler Botox lip filler ..the results were amazing. The process was painless for the most part .. I now can't imagine not having these things done in sooo happy w the results

I'm a 50yr old mom in Encinitas, who has visited multiple med spas. :) Unfortunately, I had a…read moreterrible experience at this spa. I went in for Botox and left with an immediate bruise, which turned into an enormous black eye the next day. Now, I've had slight bruising before, which I assume isn't uncommon, but this looked like I'd been in a boxing match. And it took over 2 weeks to go away. I understand mistakes happen, but the part that was the most disappointing, is that when I reached out to the owner, she took no responsibility, didn't offer any compensation and basically blamed me for the results. I am not someone who typically complains, and I've never left a negative review for anyone, but I was so shocked by the terrible customer service and complete disregard for my situation, that I felt others should know.

I went to Shawna for the first time this week and found her to be professional and warm. She…read morelistened to my concerns and we discussed the best course of action. Her online system and ease of booking is why I initially booked her versus others I'd found online but I look forward to returning. The process itself was easy and didn't really hurt. Her office is clean and well lit, with easy parking. Thank you Shawna!

Expensive but well worth it. The only way to get ride of those chin hairs. She is lovely and helps…read morewith connecting you to other local resources.

I had such a great experience with their PA, Christopher last Thursday. He helped me with Botox. It…read morewas my first time at the clinic and I felt comfortable in his care right away. He's very sweet and took the time to go over the purpose of his placement for my Botox injections. I definitely will be returning to see him and I'm happy with the results so far. Also love that they were able to accommodate me even though I was a walk in. Front desk staff super sweet too. Thank you, Angela

I had a hydro facial with Sherlyn including time with the red light. When I left she gave me a plan…read morefor cleansing and moisturizing with products in line with my skin needs for morning and night. She explained what she was doing during each step which helped me understand the process. She is an excellent esthetician and I will definitely visit her again to maintain my skin care!

Katie is amazing. A girlfriend recommended her. I felt comfortable & relaxed. Never been for botox…read morebut my 11's were getting deep. Made a big difference. Thank you Evolve & Katie

I have had services at both the Carlsbad and now the new Oceanside location that just opened. It…read morenever disappoints. They always have the latest and greatest technologies and expertise on anti-aging and wellness. Today I had the Glow2 facial at the beautiful new Oceanside location with Kim. It was heavenly and the results are supposed to last for 4 weeks. So happy to have 2 locations to choose from now.

My experiences with Glow Theory have been wonderful! From the moment I walk in, I always feel…read morewelcome and comfortable. The atmosphere is relaxing, and the staff are incredibly friendly and professional. Lisa is amazing! She takes the time to explain everything, answers all my questions, and makes sure I'm comfortable throughout each visit.

This is my second time in. I've seen Insiyah Darugar, MSN, FNP FOUNDER, CEO. I absolutely love her…read more I had done a bunch of research before the first time and found their prices to be better than several others around. I also love that I live extremely close. They're so nice and attentive. Would definitely recognize.

I recently saw Chelsea for Dysport and had such a great experience. Ironically, I already knew her…read morefrom the place I used to get facials when she worked there previously, so it was really nice seeing a familiar face again. She is so sweet, knowledgeable, and made me feel completely comfortable throughout the entire appointment. I was also so happy to find out she's now part of what is honestly one of the best medical spas around (in my opinion). The whole experience felt professional, welcoming, and genuinely enjoyable. I'm so happy with my results and know I'll continue being a returning client because I truly feel like I'm in good hands no matter who I see here.

Update 4/25/26: I truly cannot say enough good things about Katie Martin. She is not only…read moreincredibly sweet and warm, but also highly skilled, detail oriented, and professional. From the moment I met her, she made me feel so comfortable and completely taken care of. I have seen her for Dysport and RF Microneedling (twice). She explains everything clearly, answers every question, gives you clear written after care instructions and you can just tell she genuinely cares about her patients and their results. What I appreciate most is how much she prioritizes safety. I've had to rebook appointments more than once, because I still had remnants of spray tan on my face and another time because of my tretinoin use. At the time it felt like a bummer, but it showed me how much she truly puts her patients first and will never cut corners. That level of integrity is rare and so appreciated. I trust her completely with my skin, I love my results afterwards and just highly recommend Katie. I also want to add an additional note about the sweet girls who also do my check-in/out. They are super friendly, so genuine and very helpful. I like to going and always seeing their familiar faces. Next time I'll remember to get their names.

I bought a couple sessions for an IPL that they had on sale for the holidays. Their prices are high…read morebut I feel like I got a good deal on this special. First impression is that it caters to a more affluent clientele. The location is in a good area, and the office was very clean and stylish. The staff were very professional and I felt reassured that they were going to do a good job. I've had IPLs before and I could tell that the gal that did my procedure was experienced. I'm still waiting to see the full result but so far so good.

My friend invited me to get Botox injections together, and I agreed. On the day of the appointment,…read moreher mother had a sudden medical emergency. My friend called me in tears and asked if I could please call and cancel her spot, but keep mine so I wouldn't cancel for both of us. As a business owner myself, I understand how important this is, so I explained the situation and confirmed that I would still come alone. The clinic said, "No problem." When I arrived, I was taken straight in for the procedure. I asked the price per unit and was told it's $11 with a friend, or $12 if you come alone. After finishing 60 units, I went to pay and was told that because I came without my friend, the price was actually $13 per unit. I was charged $760. No one warned me in advance that the price would change so drastically because my friend had an unavoidable medical emergency. When they asked me to come back in two weeks, I said "no." For the difference of $60-180, they lost a client. They got $760 once, but I will never return and will not recommend them to anyone. I believe this is unfair and unprofessional treatment of customers.