If I could give it a ZERO I would. Their staff lowballs people knowing they wouldn't need to walk through their door unless their in need. Their wages are not competitive for their location. And when you go in that shop has been dusty for years yet they sit around and there are too many good pawn shops. They believe they are the only game in town. We had gone into that shop under former owner Matt and bought expensive jewelry at a very fair price. My family came in recently and won't be back.When people have no money neither will this shop.People at time are in need and it seems their whole focus isn't on customer service. read more