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    Dad's Truck & Auto

    2.0 (1 review)
    Closed 8:00 am - 5:30 pm

    Services - Dad's Truck & Auto

    Vehicle towing

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    11 years ago

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    Paddack's Wrecker Service - My car clearly parked on the street and not behind a locked gate like the driver fallaciously reported.

    Paddack's Wrecker Service

    (24 reviews)

    We have a 2025 Hyundai Hybrid. It carries no spare tire. (I am told this is common for newer cars…read moredue to the batteries, etc.) We went to Feinstein's, (another review) and drove in Carmel traffic for 2 hours (actually) to find a place to park. My nerves are shot and the only thing on my mind is getting a cocktail, enjoying some music and having a general good night. All that is true but going home I turned too early to early and drove into a curb, the tire immediately blew. Remember, no spare tire, so it was necessary to call Hyundai, and they dispatched a towing service. It is 10:45, we have been sitting for 45 minutes and this dispatcher calls. She had just gotten the call that we needed a flatbed to take our care to the dealership. She asked if we were safe and said that she would have someone there within the hour. We mentioned that we had been sitting about an hour and hoped it would be sooner, but we understood. About 15 minutes later the tow driver showed up and asked if we were ok. He took pictures all around the car and told us the heat was on in his truck so that we could sit in warmth while he took care of everything. He looked up the closest Hyundai dealer on 96th and said he would take us there. He asked if we had a way home. We stated that we had never used UBER but would do so tonight. No worries, he said I can help you with that and I can wait a little while for the UBER driver. He told my husband when to contact UBER and off we went. When we got to the dealership he asked if we needed anything from the car and then asked us to wait while he parked and locked the car. Took us to the front of the dealership and even offered to help me with the paperwork. My husband finished it, and the UBER driver showed up. The whole experience was as stress free as possible. The truck driver was as polite as can be and took my hand to help me out of the truck. Thanks to the dispatcher and to the driver for making this maddening experience turn out so well. Hopefully we won't run into more curbs but if we do, I will request this towing company because the caring nature and the respect shown to us was outstanding. Not to mention it was the end to a perfect car/traffic night...

    GEICO arranged for my car to be towed this morning at 9 AM. I called PADDACK last evening to…read moreconfirm, and she said they would be out at 9 in the morning. We also confirmed that I lived an hour away so would not be with the car. I was in the shower and getting ready at 8:30 and woke to numerous missed calls. I called GEICO and apparently PADDACK went out at 8 AM and stated that I wasn't with the car and that my car was parked behind a locked gate. As you can see by the photo, my car was parked on the street exactly where I told them it was. I even reiterated its placement to their receptionist last evening, stating I limped to street parking on North Alabama, specifically so the tow truck would have no issues. PADDACK needs to learn to communicate.

    Dad's Truck & Auto - autopartssupplies - Updated May 2026

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