Giving this three stars for great ice cream, great customer service(from one employee) but poor…read moremanagement. Came here last night and there's a line to the door. No worries. But there's one guy scooping and making the ice cream. Took forever to get ours and naturally the line is still out the door. There's at least two other employees there that I can see - a girl and a boy. At one point the girl is in front of the counter cleaning and doing what seems to be closing procedures, but mind you it's only about 8PM at this point. The other guy is doing who knows what. I get there are other tasks to do, but for heavens sake take care of the customers, especially the line to the door first. Otherwise you won't have customers. Luckily the guy helping every single person was awesome and it make up for it.

Cost this place is way over priced for ice cream. When you can buy a whole tub at the store for…read moreonce scoop at this place do yourself a favor run!

We got to the store 15 minutes before they closed and they refused to serve us for no reason. You…read morecould grab one of the premade ice creams from the fridge for the same price if you wanted but that's completely unjustified. Does not prioritize their customers or serving the people that drove all the way to get there.

Unique and creative presentation. Innovative way to do I've cream. Staff was friendly. Restaurant…read moreis clean and neat. Don't miss it!

So- this place has the BEST ice cream and the BEST prices-- seriously, I got a 1/2 scoop, and it…read morewas almost 1/2 of a cup Mocha chip did not disappoint Husband had an Oreo milkshake and said it was great. I'd easily give 5 stars, but the bathroom was ... well (will not go into detail).

There are lots of places to get ice cream. I kept hearing how good 2 Profs was. It was "better" ice…read morecream. Let's go find out. It was easily 100 degrees outside, so something cold made perfect sense. At least 20 flavors, maybe 30. I was trying to decide when there it was. KEY LIME ice cream! I'm addicted to key lime pie, so you can imagine how my taste buds were tingling! I ordered one scoop in a cup. Their scoops are huge! It was thicker and more creamy than regular ice cream. Absolutely delicious! A very smooth lime taste that I will definitely get again. But I also like chocolate, so next time will have to be a triple scoop variety. We all scream for ice cream!

The "Food" was not what was ordered. I ordered the triple scoop Chocolate with Marshmallow…read moretopping. The door dasher arrived, texted me saying that they didn't have marshmallow available. Was offered Oreo instead. How is that comparable? I tried to cancel my order but Baskin Robbin's said the order was already confirmed. I was NOT REFUNDED! Upon reading further reviews apparently this has happened multiple times. Baskin Robbin's apparently revels in poor products and service. Steer clear of any Baskin Robins and especially the one in Abilene, Texas.

Taylor! Taylor! TAYLOR!!! This lady right here! NAILED MY COFFEE YES SHE DID!!! Perfectly…read moresweetened! Perfect amount of kick! Perfect flavor! SHE NAILED IT!!! Very Friendly atmosphere. Extremely delicious food and beverages. This crew? The NEVER disappoint! I will be back! I HIGHLY recommend!

So quaint and everyone is friendly. It's a quiet little place to have a quick bite snd the food is…read moredelicious.i had thr loaded tots...best I've had. It's different from any place in Abilene and locally owned. We will definitely go back.

I really wanted this to be great. Sadly there was nothing special except for the people running…read moreit. They were AWESOME!!!!! I wish them luck on their new venture. The food business is brutal. It's hard to stick around if you don't have something unique. Let's hope they develop some new, interesting menu items. We didn't try their ice cream just had a couple of chili dogs.

the lighting inside was very bright. the ice cream was tasty. service was quick overall.read more

Burgers have been good each time, service always friendly polite. Dining area has always been clean.read more

I rarely write negative reviews, but I'm gonna while my feelings are high. I took my daughter to…read moreMood for the first time to celebrate "Senior skip day" and my first impression was super strong nauseating cleaning product smell. The 2nd thing I noticed was there's only 4 flavors none of which were great. Everything was clean and nicely displayed. The lady at the front was friendly and frankly a beautiful young lady. It is my fault I really did not research prices at all, I knew it would be expensive as these places always are but I was expecting something like $12 maybe. Our total was $19! For 2 small cups!! I was shocked! I could've gone out, bought all the fruit and a gallon of ice cream for that much! Good Lord, that pricing just seems excessive. Pretty sure that's what I'll be doing from now on. Lol

It was my sons birthday so I took him and a couple friends as well as my two girls to Mood…read more Apparently it was "no weight Wednesday," where they have one size however full for $5. I will say, that was nice. They were all very excited. The boys asked for sample cups and the girl said they didn't have them while telling them she had just cleaned the counter for them not to lean on it. I looked over and two of the boys were filling their cups a bit and tasting, as I was opening my mouth to tell them to stop- the girl says from the counter that now she's going to have to clean those too. Then I asked about the 6 out of 14 flavors not working, she said they were out. One of the boys asked if one of the machines was supposed to be watery, she just walks over and turns that light on top of the flavor off. The coffee machine was broken as well. I honestly wasn't impressed with her attitude- I know kids are annoying but it was only 6:20 and they closed at 8. The kiddos played a couple of board games that are offered while they ate their frozen yogurt and she was correcting them constantly. Was just hoping for more options and possibly a happier employee present. The place was immaculate but the employees hair was long, up in a hair tie but over her shoulders while she was was scrubbing everything we touched.

The agua frescas are so delicious!! The tostadas could use a little bit more lettuce but over all…read morethey're good

Stopped by for some ice cream on our trip, and while the ice cream itself was delicious and the…read moredrive-thru was super convenient, the experience left a bad taste in our mouths-literally and figuratively. We ordered two waffle cones, which were advertised as $3.75 each. However, when we got our total, it came out to $10.70. Confused, we asked about the discrepancy, and the staff casually said, "Oh, that's just tax." But after doing the math (8.25% combined state and city tax), that just didn't add up-it should've been $0.61 in tax, not nearly $3 more. We went back in to get clarification, only to be told that the cone prices had recently increased by $1 each. Even with that adjustment, the math still didn't work. It feels like they're just making up numbers and overcharging customers, which is incredibly frustrating. It's a shame because we're in town all week and had planned to come back nightly, but after this experience, we won't be returning at all. I hate to say it, but it feels like they're stealing money from people. Proceed with caution if you decide to stop by!