1. D1 Training Atascocita

    1. D1 Training Atascocita

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    Humble, TX

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    D1 Training Atascocita

    5.0 (1 review)
    Open 5:30 am - 7:00 pm

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    2 years ago

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    Ask the Community - D1 Training Atascocita

    Pure Passion Pilates

    Pure Passion Pilates

    2.8
    (11 reviews)
    0.9 mi

    My mother had a membership and really enjoyed this place. However, she decided to end it for health…read morereasons and went online to cancel her auto draft. After she canceled she was drafted not once, but twice and had been in contact with this business about it. They refunded her for one month and that's not acceptable. Make sure when you cancel that you get it in writing!

    Enough has been enough. Pure Passion Pilates has great instructors who have been kind and have a…read morelot of knowledge. However, in October 2019 I was charged by accident (since PPP has my card for automatic payment) and the owner promised to refund my money. It has been 10 MONTHS, ALMOST A YEAR of texting Billie to please refund my money back. I have sent emails, called, sent a family member since I'm out of the country and even texted the other instructors to see if someone can please help me. During 10 months all I have received is all sort of excuses. The owner said that they can't refund my money directly to my card because it wouldn't go through a system that they are using, however they charged me again in a different month by mistake again and that the money was refunded immediately. The owner asked me then to give her my address so that they could send a check and I never received it. When I asked if the check was sent, Billie said that a check was sent on January 19th, which is impossible, since I gave her my address on January 25th. I have been trying to get my refund back, and at this point Billie hasn't even responded to any of my last 5 messages asking for a refund. That is completely unnecessary, and unprofessional. The pandemic (one of the excuses) is not valid since this money was charged 5 months before the pandemic started. There is absolutely no reason why I shouldn't be paid back, especially when Billie has promised to do so. It is disrespectful to not take care of client's needs in a timely manner, being treated as some sort of gas lighting inconvenience, especially when you promote wellness. All I want is my money back, and to let others know so that they may protect their money from PPP automatic payment system and not go through what I have. Keeping others belongings to oneself has a name. It is called stealing. And I am hoping that this is not the case. Nevertheless, dissapointed. Kind Regards, Fiorella Vélez

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    D1 Training Atascocita - fitness - Updated July 2026

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