So far so good! I enjoy the chilled atmosphere! Everyone is minding their own business and…read moregetting their workout on! Staff so far pretty friendly! Love the hours!

I am writing this review to warn others about critical billing issues and an egregious failure in…read morecustomer service at the Colaw Fitness Arlington, TX location. Recently, I discovered five separate unauthorized attempts to draft $480.32 from my checking account. Fortunately, my card was locked, preventing a massive financial loss. When I called the Arlington branch to get clarification on why this was happening, an employee named Kennedy was completely unable to explain the numbers. She became overwhelmed, stating it was "too many numbers for her to keep up with" and that she couldn't view two accounts at the same time. When I politely requested to speak to a manager or another team member in her office who could calmly look at the accounts and assist me, Kennedy grew audibly frustrated, denied my request, and abruptly hung up on me. She didn't even provide the contact info where I was supposed to send my bank screenshots. As a Customer Service Manager myself with over 10 years of experience, hanging up on a customer dealing with severe, unauthorized billing issues is entirely unacceptable. Colaw Fitness heavily promotes itself as a Christian-based company that glorifies God, but the hostile, low-empathy behavior displayed today at this branch is the exact opposite of those values. I am demanding a prompt response from the upper management team to explain these five unauthorized $480.32 draft attempts and confirm my billing is secure. Until then, I strongly advise ALL members to watch their bank statements closely.

To preface this gym needs major upgrades and is outdated compared to competition which is where we…read moreare all headed next. Additionally upper management does not care about their guests at all and has a bad attitude. In the past this was a great place with great upper management that was understanding and willing you work with you because they wanted what's best for you. I bought a membership for a family member and paid it in full as a gift for graduating last year. Little did I know they would keep my card on file and auto charge it without my personal knowledge for another year. I would have never agreed to keep my card on file for a simple one time gift. Upper management is not willing to work with me at all even though 2 different employees said it would be a simple fix and its wild to see their lack of empathy for the simple fact that I've been apart of this gym from 2010-2013 (break for college) and 2017-yesterday. I've paid for upgrades and private trainings as well as group classes. I've stayed loyal to this location but clearly keeping customers is not a priority. Can't believe they will be acquiring the Grand Prairie location that's shutting down with how awful and insensitive he is because proximity of location will keep people. Take your money elsewhere, you're only a $$$ to him at this location. An upper level managers should know how to de-escalate and not add fuel to the fire. *Update Chris the upper management doesn't know his company's policies at all and said that calling them wouldn't give me any different outcomes. His lack of empathy while working in a public facing job is baffling. Lucky for me I tried and gave corporate a call who profusely apologized for his bad attitude/demeanor was able to resolve the refund because it was within 7 days of the charge and will probably be the only reason I'd consider a different 24 Hr fitness location in the future going forward.

24 hour fitness this is only 24hrs 3 days a week. I don't know what else you need from this review…read moreas that says enough.

This location is perfect for the shy gym girlies even when it's packed there's still enough…read moreequipment for everyone and I can always find a corner somewhere lol

Couldn't cancel my membership and had to pay for that month. Even though I cancelled and payed the…read morecancellation fee.

When I signed up for the summer they tried repeatedly to make me pay extra to do an intro session…read morewhen I respectfully declined. When I went to cancel to go back to college the guy started to curse at the desk and tell me 10 mins. A coworker stepped in to help me out after standing around for a couple of minutes.

Music way too loud when we all have headphones or ear buds…read more Weights scattered all over. People dont re rack weights or wipe down equipment. Staff hangs out ignoring it all Too many people with tripods to film their work outs.

Needs to stay open later and not close at 10 pm on Fridays and 8 on weekends. So many people want…read moreto work out late and it just takes away from people like us.

Nice facility. Equipment is varied and well-maintained. Several of the newish employees seem more…read moreinterested in their personal conversations and their iPads than the customers. I've observed this many times of late. Given that they can't be bothered to look up and say hello, it seems that LA Fitness could just replace them with a QR code reader at the font door.

When I signed up, I thought $10 a month was such a steal! Don't let the "no contract" fool you. I…read morehave tried to cancel my membership several times and it has been the hardest thing to accomplish. They make you mail in a statement with your contact information in order to cancel your membership. I mailed in a letter twice and they somehow have not received both. I have triple checked the address, called the Arlington location to get more information and it turns into a dead end. They will have you contact the "billing" department which is just their 1800 number and the wait times are ridiculous. It is all very frustrating to deal with. I give this review 2 stars because they have recently renovated some parts of the gym. I still like a lot of the machine options and the open space however the studio room is still locked most the time and customer service has been a complete pain for the past two months. After a year, I decided to change gyms because I need more locations.

Their reps are terrible God forbid their machine with loose screws injures you! No way to reach…read moremanagement anyone that can help. The managers in the gym are sales reps that don't give a fuuuuuuu

The instructors are amazing; I joined a month ago and have learned more than I could have imagined…read more You receive instruction from coaches who are skilled, patient, and personable. I did my due diligence before joining, I visited classes throughout the area all they way to Bishop Arts and found my home here. When it comes to classes, disciplines and coaching you can't go wrong. I started out attending 2 - 3 times a week and have found myself attending 4 - 5 times a week within one month and loving it.

The Gym is a really great place to work out and to learn a lot from some of the great instructors…read moreand owners there. The two brothers Matt and Ryan are very welcoming, approachable and fun, but also tough in the best way possible to keep you motivated to want to push yourself to the limit. The Gym has a classic style feel to with some aspects of the weight equipment but also has some great up to date MMA style gear and areas where you can learn and practice. I highly recommend The Gym for those who want to get a solid workout in, wanna learn some self-defense or looking for personal training assistance. The Trainers there will make you feel welcome but they will push you! This gym has all that you need!

Loved the experience the staff is very helpful and respectful and responsive very much recommend it…read more Very clean restrooms and showers and very nice outside turf along side with the sauna

Overall a great gym for general fitness or even bodybuilding. Not great for powerlifters. No kilo…read moreplates, limited bar selection, have to use bumper plates for squats. That said they have great use of the space, excellent accessory machines, and overall clean (including bathrooms). Lots of attention to the decor/vibe of the place. The Saxon squat machine was a fun one to trial. Not worth a $20 day pass IMO.

I started going to this Perfect Workout Location pretty soon after it opened, and I have really…read moreenjoyed it from the standpoint of convenience and effectiveness. I used to go to a regular gym and workout on the Nautilus machines, but what I really lacked was the time that seemed to be required, and my interest fell off after years of being a bit of a "gym rat". Well, two knee replacements and 5 years later, I was experiencing a serious bout of out-of-shape-ness and was also suffering from a lack of energy and my metabolism had really fallen off from losing muscle over the years. At age 58, I was not ready to let myself go, but was not wanting to go back to the gym and do things on my own. I responded to a mailer about the Perfect Workout and signed up immediately, and wanted to commit myself to 6 months and see what happens. I KNEW I could do anything for 20 minutes, and once you get going, and don't spend too much time talking to the friendly trainers, then you can do it in 20 minutes, but your time is actually 30 minutes, so you are not really rushed at any time. The trainers there have all been great, and I've had to get to know at least 5 of them in the past year and a half as they come and go, but each time I have felt that they are ALL good and all pretty professional and seem to know the Perfect Workout technique more than adequately. And they are also there for you with lots of encouragement and also nutritional coaching if you would like. I gave this rating 4 out of 5 stars mainly because the studio itself is not what one might think of as a state-of-the-art facility right now. It is in an office park, but the machines are all clean and well maintained, as is the space. The air is always clean and fresh (thank goodness!) and again, I stress that the trainers there really make the most of the set up and the routine, and they are very organized about scheduling and following up with you. And also very reasonable and flexible when you need to adjust your appointment time. I've been going there for 20 months now and I have been very happy with the results. I have met my goals, and now am just going to maintain my muscle and fight middle age, all in 20 minutes twice a week. It's in a part of town with lots around, so I always get errands done while I'm over that way, because you don't have to dress in "gym clothes" to do this workout. Just sensible, comfortable clothes. What a godsend!! My energy is great now, and I went down two sized and lost about 20 pounds in these 20 months. (I also got REALLY careful about my eating, I have to be honest!!)

After one year, I still enjoy the benefits of the 2/week workout…read more MAS