Just a fantastic experience!…read more Restrung a new Dean for me - the factory strings were not what I am used to playing. Craftsmanship is fantastic with multiple checks and equipment to ensure proper tuning. I did not have a hard case so he was kind enough to restring it for me while I waited. Tom is a really cool and knowledgeable guy to talk to - and has some really awesome gear to look at while he works. He works out of his house, and has a small basement studio repair shop. Fair prices. Attention to detail. Quality work, and very meticulously careful with your instrument. What else can you ask for? Anyone in Akron should check him out!

From the owner: Been playing guitar for over 30 years and really enjoy working on guitars and basses. I perform…read morefull setups, maintenance and small repairs to guitars, and basses. Electric and acoustic.

CIC provides the musical instruments for my kid's school band. They deliver directly to the school…read moreso we don't have to drive to Cuyahoga Falls to pick up the instruments. However, if you want to return an instrument, you will have to drive to Cuyahoga Falls. They also pick them up for repairs from the school. The quality of the trumpet that my son received was excellent. One time, we received a faulty valve and they replaced it with no problem. Being able to rent instruments is nice and they provide cases and cleaning supplies too. I had a very good experience renting from here for the last couple years.

Really nice place with a great selection! The man at the counter is VERY nice and helpful!read more

Was glad to find a piano tuner in my area. Was prompt and got right to work. Les Widder is a GEM!read more

Very professional and the service was A-1. His fee was reasonable also. I would highly recommend…read morethem for piano tuning and repair.

I had Mr. Kirkwood come back after tuning to rework the action on my Steinway O at his suggestion…read more This was not an up sell in fact he was reluctant to even suggest it. Thank goodness he did. It always had a great tone but the weight of the keys and level were not accurate nor even. After over 8 hours of work plus my piano has been transformed. The touch is totally changed. I have wt and control of the keys in a way I have never had and I have owned my Steinway over 20 years. Thank you!

If I could rate this company a zero, I would. Whatever you…read moredo, don't EVER hire helping hands moving company. Recommended through uhaul. Mom had an appointment scheduled for 1pm on Sunday March 1st. 1pm rolls around. No one. Called the company and they said they were 10mim away. Fine. Things happen and their last move went over. I can understand that. 1:30 rolls around, still no one. Call the company, no answer. 1:45, no answer. 2, no answer. 2:15, no answer. 3pm, no answer. And you get the picture. It's now 9:47 the next morning. No one ever showed up. And STILL no answer. Mind you my mother is disabled. And can not move anything, especially heavy furniture. So My sister and I ended up packing her truck. A hurt back and many hours later, here we are. Complete and absolutely unprofessional!! (Not us, This so called moving company)

Paid for "3 Movers for 2 hours" for a uhaul unload, scheduled to show up at 8:30am. Guy shows up at…read morelike 11:30. Notice I said "Guy" yeah, one adult and his 15 and 17 year old nephews. Guess his "normal crew" weren't available. Well these kids had no experience with either moving or hard work, it was honestly painful watching them try to move furniture. After watching them drop my dryer down a flight of stairs as the one dude tries to dolly it with the two kids just watching, slack-jawed, I suggested maybe put a moving blanket down first (to try and not scratch the side that's touching metal?) and I sh*t you not, the one kid puts the blanket over the top of it. Like dude, it's not cold! Ended up w/ scratched and dented walls from furniture strikes, my dryer is all scratched and dented and overall ended up having to help the one dude move half of the heavy items since the kids he had w/ him weren't any help. Also, fairly sure these kids couldnt' read. Had boxes marked "basement" upstairs, boxes marked "master bedroom" in the garden shed. After they left my wife and I spend hours re-moving boxes to where they were supposed to go. Should have caught it at the time but was pretty sleep deprived after driving for four days. Reported this to the owner (I think? Some dude named Sultan) and got a whole "oh really? Well I'll call the guy" and nothing comes of it. Ha, this was funny though. Paid 'em, then like an hour later he calls me wanting to know where his money was and why I haven't paid. Explain that it's showing as paid and received on my end (through zelle) and he just goes "oh" and hangs up on me. Nothing more, no "sorry", just...A+ service from beginning to end. Way to keep it classy guys. Wouldn't have booked w/ em if I wasn't cancelled on by my first choice movers, but honestly I would have been better off w/o 'em. Costs more than just the poor labor, now I'm looking at hours of my time to repaint and fix gouges in drywall and scrapes in my furniture. Stay away!

These three men Tj, Jonathan And Trez, were AMAZING!!! They got it done quickly and carefully did…read morethe job! And were nice and through, if I was their boss I'd be very proud and pleased with the three of them! Me and my family needed to move but didn't know who to choose the help us, but when we did the research, we learned that this company was the best and I'm not boasting or bragging, but these guys are GRATEFUL, KIND and CONFIDENT! We're so lucky to have these three men to help us!!!! They asked before putting the boxes away and did it exactly the way we asked! We were so grateful to have them!! by: Jordyn Y.

Keanan responded to my inquiry very quickly and sent my estimate shortly after our phone…read moreconversation. A couple of companies I reached out to for the same move never responded at all. I really appreciate how New Roots made our move the best ever! We have used other movers with multiple issues: pricing add-ons, broken furniture, not showing up on time, and delivery delayed weeks past promised date. New Roots was flawless in every way: accurate estimate, price transparency, arrived on time, and all furniture arrived safely. The guys were friendly and hardworking too. We plan to use them for our next move too!

Bob & his employees were so incredibly prompt, professional and nice to work with! They moved my…read moreupright between houses quickly and made it look easy. I didn't even think it could go so smoothly - they have it down to a science! Highly recommend!

I called Bob up for guidance and help with removal of our old upright grand piano. Their service…read morewas great - everything was done as they promised. Bob and his crew were friendly and experts at their job. They are professionals and made the removal totally effortless. Totally a 5 star recommendation! Bob G.