2026 Company takes…read moreorders than does not communicate or deliver. This is basically fraud. Meanwhile customers are losing money on purchase monies while Fedco 'the small company' gains interest and gaslights customer inquiries. Absolutely infuriating. Contact Maine Attorney General for actual response.

Purchased a good number of chestnut and walnut trees last year. About half showed up dried out…read more They supposedly guaranteed them, but asked me to send photos, which we did. We're a tree farm. Then they said call back in the spring which we just did and was told we didn't do a scratch test last year. So no replacements. Not a id company in our opinion. We'll go elsewhere for our trees.

4th place to try to get information on a project. Amazingly helpful. Didn't look down on me for…read morebeing a middle aged woman wanting to put up stone veneer. The owner himself took me and my husband around, showed us pictures of similar projects. Helped us decide the finals of our project, gave us honest estimates of materials and how to do it! Will definitely be getting my stone here! Best customer service!

Just got our new propane fire place installed. These are some of the finest people you will meet in…read moreMaine Wayne and his son Along with Mike take the time and the effort to show you how everything worked and do an outstanding job. I highly recommend them

We've had several stoves/fireplaces installed by Northern Lights and they have all been wonderful…read moreexperiences. Friendly and helpful staff at the store and the installers have all been great guys and very knowledgeable. They go out of their way to ensure a super professional installation. Excellent customer service on the back end as well. Will be a customer for life.

Terrible customer service. I recently moved to the area and needed my pellet stove cleaned and…read moreserviced. 2 of them came to clean it and I asked for them to show me how it works. I was told to read the manual and watch the dvd. I thought that was odd as I was paying for a service and they were already here. A month later I fired it up (beginning of October) and immediately noticed a issue with the blower. I called and was told 4-6 weeks or longer. At 6 weeks I called to check in and was told they would call me back to make a appointment. I waited a few more weeks and still no call back. I called them back at 10 weeks and was told they still can't give me a date as to when they can come. At this point I called another company and they were here within a few days. The tech from the other company said whoever cleaned it did a lousy job, hah. He replaced the blower and cleaned it again, even though I never used it besides that one time!Still no call back from northern lights and it's been 12+ weeks in the middle of winter! DO NOT RECOMMEND.

I cannot praise this business enough, they were by far the easiest and most professional…read morecontractors I have ever used. Always on time and they worked fast and kept everything clean throughout the process. they did the whole house and we couldn't be happier with the end result.

Their two-man crew showed up almost four hours late, acting overly familiar with a lame excuse…read moreabout a long line at the distributor's warehouse. They'd taken my deposit money two weeks earlier; they should have placed an order well in advance. It left me with the impression that they weren't very professional.

When the world is ugly and scary, I was looking to brighten a family members day. I reached out to…read moreHopkin's and told them generally what I was looking for. With expertise and professionalism they talked me through what would work best within my budget and still get what I was looking for. They then took the idea and created a beautiful, happy, spring bouquet with so much meaning behind the flowers used. Thank you and I will be sure to use Hopkin's again.

I am copying and pasting my remarks from another site, including the lies the owner posted in…read moreresponse to my original review. BE WARNED! EDIT TO RESPOND TO OWNER - I am BEYOND appalled at the unprofessional conduct of the owner of this business. I received the NASTIEST voicemail message from him in response to my original review which was neither rude or overly negative and did not in any way deserve the harassing phone message he left. Let me clear up a few outright LIES in his response to overcharging a customer. First, Sir, I am from Maine and I had my brother do the drive yesterday to make sure I do not put falsities online such as you have just done. It is in fact a 16 minute drive from your shop to my mother's house, not 40 minutes. Laughable. Secondly, I did NOT order AFTER you had finished taking orders on Saturday. MORE LIES. I ordered before noon and originally inquired about hydrangeas and was offered the 8 inch - by the way ANOTHER LIE - the plant was 8 inches not 10 as you claimed - when I asked about the Hydrangeas the very nice young lady (so sorry she is forced to work with a crass thing such as yourself) said that you didn't have those available and offered me the 8 INCH PLANT and told me orders were being taken for a few more hours if I needed to think about it and callback. Lastly, Do Not EVER call my phone again! You are COMPLETELY unprofessional and the personal attack you launched on me was TOTALLY uncalled for and COMPLETELY assinine. Had you called me and attempted to leave a polite, professional message explaining your side of things in a civil manner, I would DEFINITELY have changed my star rating to 4 and edited this review to say how lovely you were. As it is now I changed my star review from 3 to 1 and would give ZERO if it were an option. Please expect to see reviews from me on EVERY SITE ON THE INTERNET warning people that you are completely senile and that if anything honest about your price gouging is reviewed people can expect to be personally attacked and harassed. The BBB will also be notified and a complaint lodged. You can not go around talking to customers the way you did to me. Furthermore, an 8 inch (AGAIN NOT 10 INCH) hanging petunia basket from ANY local florist or greenhouse retails for roughly $25 to $30, not $50. You jacked up the price for Mother's Day and acted like a donkey's ass when you got called out for it. Disgusting. I ordered a floral delivery for my mom for Mother's Day today. As I live in NY and my mom in Augusta, I looked for a local florist and found Hopkins. I opted for an 8 inch hanging petunia basket and was floored when I was charged $50 bucks plus a $10 delivery charge, BUT I do understand that I ordered last minute for the holiday so I assume that's the reasoning behind essentially doubling the price of the product, even though I probably won't order again due to it. It was delivered within hours and the staff was friendly. 1 Response from the ownera day ago When you called late in the day we took your delivery even though deliveries for the day had stopped . It was a 20 mile round trip and took more than 40 minutes to complete. We did it not so much for the money but to make sure a Mother gets something on her Day. We have many Mothers & Grandmothers working here in the 66 years that we have been in business & we have a soft spot for Mothers.Your Mom received a beautiful 10" flowering pot that sells for $50. plus $10 for delivery. This is the price everybody pays whether you live in N.Y. or across the street .This is not a chain store plant wilting beside the lawn tractors. This is a florist quality plant that was delivered within 1 hour of your phone call & presented to your Mom. This is tremendous service & I am insulted by your remarks . Gary B Hopkins

It was such a pleasure to do business with Tina, at Tina's Daylilies. Shopping on her website was…read moreso much fun, with the amazing number of daylily varieties she offers. She was incredibly responsive to all our email questions, and it was delightful to meet her when we picked up our two orders. The plants were in beautiful shape, with one already having an open bloom on it! The lilies look great in the ground, and we're looking forward to enjoying our gorgeous beds of daylilies.

I have purchased flowers for three years in a row. I am slowly increasing my daylily garden . The…read moreflowers are high quality and have grown abundantly each year. Can't wait for this summer to get new different colors!

I was seriously disappointed. I was so excited about the plants coming. Bummed that one or two…read moredidn't come due to "not being up to their standards." When the package came it really made me wonder what their standards were. Only one item looked decent and that was the goatsbeard. The package was the plants tucked into brown paper envelopes, stacked on top of each other. The two Solomon Seals did not look good at all, two others were pretty much dead. Two trilliums looked half dead and squished. I contacted them and they said to give them a bit and plant them right away. I want to add that shipping had not taken long after they mailed it, a couple of days. I had potted them literally an hour after getting them. I'm not a novice, I'm a Master Gardener and Native Plant Advisor. I gave them more than two weeks. The two nearly dead finished dying. One of the Solomon's was still looking terrible. The other had put up a new shoot. The Trilliums continued to die down but I'm hoping next year they come back. I contacted them and after jumping through hoops I got some of my money back. I will never buy from them again. The biggest annoyance was their excuse that plants don't ship well. I told them that maybe they should not offer to ship plants. I've ordered plants from Holland and England that for the most part didn't have any issues. I'm sure a couple of states away should be doable.

It's a a magical place. Staff is so helpful. Little bit pricey but worth anything you spend there…read more They have everything we want or need to grow a beautiful garden in Maine.

They had a huge variety of plants in large greenhouses. It was a little confusing navigating to…read morefind what I was looking for, but when I did, they had exactly what I needed. Customer service was a little so-so.

When we arrived at the greenhouse we weren't 100% entirely sure which building was the "entrance"…read more Within a minute or two we eventually did. The greenhouses were warm compared to the windy spring day outside. They had a bunch of garden and indoor decor/trinkets in the front of the shop. The staff were very friendly. The greenhouses could use a bit more organization but the pricing was just right. The selection was different then other local greenhouses we've been too. However we found the rows of plants got to be a bit repetitive after awhile. We managed to snag a few clearance plants and a large spider plant with a ton of babies hanging off of it. We'll definitely be back again soon!