I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

AMAZING. These guys are EXPERTS. Had an emergency flood from a big leak in our old back flow valve…read more Called Aqua and they were here FIRST THING the next morning (life savers) with the exact part we needed. They had seen the video we sent so they picked up the part beforehand; no need to run out and purchase. They take care of pulling the necessary permit for us and file it online with the City. Finished this big job in one hour! Water again! Superb and knowledgeable service, we love you Trevor and Don. Excellent work. Also thank you to Casey for putting us at the head of the line since we had to shut off all the water to stop the flood!

Very professional fair price to be honest and the plumbers were in and out and to be honest we do…read moreneed some work done on our house and they gave it to us straight! We are looking into other options for our house as well! We just can't keep paying out-of-pocket like this even though the price was fair. Everyone else could've charged us a lot of money and believe me I looked around. The plumbers Anthony and Trevor were very professional and honest about our house ! after a while ... You can't keep doing patch up jobs on older models homes !!!! But we were able to get something done. So I'm thankful for that right now . Now the real work begins!!!

Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

Never responded to voice mail or text messages requesting an inspection and estimate for plumbing…read morework.

Called to schedule an estimate for some basement bathroom plumbing work, but before I even finished…read moreexplaining what we wanted done, he cut me off and said if they couldn't do the whole bathroom installation then they weren't interested. It's great that they can turn down work, I guess, but I got the sense that I was wasting his time by even asking. Not great customer service. If you're not in for a complete bathroom remodel, then they likely won't be interested.

Just wanted to take the time and thank the Robert Baxter Plumbing team for the outstanding work…read morethey did when they changed out my water heater. Tom, Jerry, and Robert came out as promised on time, drop clothes on the floor to keep everything clean and dry. This company came highly recommended and I see why! Great pricing too! I plan to use them again for some other projects but until then will recommend them to others as well!

Fosh Plumbing and Heating have been our go-to plumbers for many years. Recently, we had an plumbing…read moreemergency that required immediate attention. Jim personally sent someone over right away, even though it was on a Sunday. We had to replace our floor and scheduling that installation required having plumbers come just before and then right after the installation. Even though dates and times were by necessity last minute, the excellent office staff were able to get plumbers over when needed and the job was done with typical thoroughness and care. I highly recommend Jim Fosh and everyone at Fosh Plumbing and Heating.

We've hired many plumbers over the last 20yrs and never learned nearly as much as we did from…read moreTaylor at FOSH plumbing. FOSH was recommended by another plumbing company who was unable to help us. Taylor talked us through every step of the way and was able to diagnose the two different problems efficiently, while making us aware of other issues we may potentially see down the road. He did not gauge us on price either. Excellent. Highly recommend.

I needed a hot water tank so I called Anthony Carbone plumbing and they came in on time, very…read moreprofessional, they took the old tank out and put the new one in as simple as that, they made sure they cleaned up after themselves and left no mess behind VERY PROFESSIONAL plumber I highly recommend to anyone needing any plumbing work done Carbone plumbing is the way to go

Best. Plumber. I've been through quite a few over the years and have been happily using Carbone…read morefor the past 5+ years. He's honest, thorough, fair, and a master plumber. I recommend him to everyone.

My toilet had been leaking for a very long time, Wade contacted me and gave me a fair estimate. He…read morewas prompt and even let's you know when he is 15 mins from your house. The job was done quickly and I will hire him again for other work I need around the house. I highly recommend this business!

From the owner: Quality work at a reasonable price taking one drain at a timeread more

Jim Darby and his team provided excellent service for hanging a ceiling in our 2 story family room…read more I would recommend Wm Henderson for all their services.

We've been without hot water for two weeks (and counting)...in sub-freezing temperatures because of…read morecompany-wide incompetence. Our tankless water heater stopped working on a Friday afternoon and flashed a code. We contacted WMH because we have a service contract with them for the entire house. They wouldn't send anyone out until the following afternoon. The technician identified additional parts that were needed to complete the repair and ordered them from the manufacturer to be delivered directly to our house ASAP to avoid hassles with their warehouse (very appreciated). The problem is that he failed to order the parts related to the initial code that prompted the service call in the first place. We were out of town (thankfully) for several days and when we returned on a Saturday, the part was waiting for us at home. We called WMH first thing on Sunday, and the wouldn't send anyone until the following day. At this point, we'd been without a water heater/hot water for 10 days. In literal freezing temperatures that prevented snow from melting for weeks. No sense of urgency on their end whatsoever. By noon on Monday, no one had come to the house or called. We called to get a status update and were told that the technician didn't find the part in the warehouse, so he didn't come to the house. No one called to tell us this. If they had, we could have told them that WE HAVE THE PART AT THE HOUSE! They send he would come out later that afternoon to make the repair. Then they called back after an hour to say, never mind, the job takes too long so they won't send anyone until the next day (Tuesday). It's Tuesday (12 days without hot water), and the technician finally appears in the morning. After working for four hours and installing the new part, he tells us that the prior tech failed to order the parts needed to correct the flashing code (i.e., the reason we called them in the first place). They had to order the part, wait for it to come in, and then schedule another service appointment. We asked that it be sent directly to our house so we could keep track of it and use another service provider if we wanted. He agreed. By Thursday (our 14th day without hot water), we had to call WMH to ask when we could expect delivery of the part because it hadn't shown up yet. They confirmed it had been ordered but would get back to us with an ETA. They never got back to us. Friday morning, (15th day without hot water) we called WMH to get an ETA on the part. They said it had been shipped directly to their warehouse (contrary to our wishes) and that they'd be sending someone to make the repair that afternoon. We're still waiting for that technician to show. In the meantime, we saw an Oliver van pull into our neighbors' driveway and promptly setup a maintenance contract with them and will be using them to finish this job if WMH is yet another no-show. Maintenance contract: We have a service contract with WMH for several years and not once have they showed up on the scheduled service date. Nor have they called us to let us know they weren't showing. So we miss work that day and then have to miss work another day for when they actually do decide to show up--but they only show up if you micromanage them. And we do not have time for that, especially when their customer service is abysmal and their services are objectively over-priced!!!

We have hired Spence three times in the last four years. Each time they had a call back for a leak…read morefrom poor copper pipe soldering. The first time it was a simple kitchen sink pipe feed, the second a new bathroom tub faucet and last time there was a slow leak which caused carpet damage. IMHO these are not complicated jobs. They eventually came back and fixed the slow leak. They were provided with an estimate to address the carpet damages but to date have done nothing to compensate us and will not return our calls. The best way to describe them is unprofessional and perhaps poorly skilled. We cannot recommend Spence to friends or family.

You would think a service organization would make sure the technician they're sending to your house…read morefor an annual service, on an appointment made weeks in advance, was trained in the specific equipment they were going to service, and that if they hadn't been sent to an actual training class that they had at least taken a half hour to watch an online video published by the burner manufacturer. Not Oliver. They sent a young guy who didn't even know what screws to remove on the burner to access the nozzle, and he didn't re-seat the assembly properly. Our smooth-firing burner went to one having false starts that continually blew itself out. A couple of callbacks later, it was working OK again. So there is "depth on the bench" at Oliver, but their rookie training really needs an overhaul.

4 years after installation of Heat Pump, during sale of my home, the East Goshen Town Supervisor…read morefound issues with "unfinished" issues with installation not effecting pump functions. However they needed to be addressed. I contacted Oliver. Jen and Susie were on it. Steve from Installation, Technicians, Trey and his partner, and Installer Tom who actually did repair, were caring and understood the sense of urgency. The repair was completed very satisfactory. I can now go forward with sale of home Thank you very much. Ann G.