Bethany is a bit of a drive for me from East Haddam, but it was well worth the trip to bring in my…read morefavorite leather-and-canvas duffle bag--a piece that has accompanied me on countless travels. It needed a full replacement of the main zipper along with a few minor repairs. These folks are consummate professionals who clearly respect both materials and workmanship. The quality of the work is exceptional--you would never know any repair had been done. They restored the bag to its original splendor, carefully cleaning the leather and canvas while preserving the wonderful patina that only time and use can create. It's refreshing to find true craftspeople who take this level of pride in their work. I couldn't be more pleased with the result and highly recommend them for any of the services they offer.

Had a gun holster strap fixed I was amazed at the craftsmanship price was fantastic I would…read moredefinitely highly recommend. Would definitely go back

Monty's quoted price was 40% less than another well known upholsterer, and he indicated I needed…read moremuch less fabric too. He was true to his word. He did impeccable work on two sofas, and two chairs. He helped me extensively on fabric choice too. I will definitely return.

This man is an utter professional and does beautiful work at a very reasonable price. He picked up…read moremy chairs and turned them around in exactly the time frame described. My chairs are better cushioned and more comfortable now than when they were new. He is my go-to guy for all future reupholstering. Highly recommended.

Recently the guys at Hakky agreed to take on replacing a zipper on my beloved bag rom Barcelona. I…read morelove the bag so much that after all these years it is well worn and tricky to repair. Other repair shops had turned down the risk. The bag is perfect now. A few days ago they threaded, unthreaded and rethreaded shoelaces to help me secure a pair that is just right for my On Clouds. And then the guy did me ANOTHER favor which I won't identify because I don't want to inadvertently encourage anyone to take advantage of them. I'd used them back in the day for heel replacements. Always a terrific job.

Anthony was knowledgeable. The turnaround time was impressive. Repairs are cash payments, be…read moreprepared.

Recently had a pair of loafers re heeled/repaired and polished…read more Overall work was excellent, but communications by the shop were somewhat wanting, necessitating two visits to pick up the finished product. Pricing is steep; then again, virtually no "craft" labor is inexpensive any longer.

George is professional, efficient, and friendly. He repaired my 10-year-old 6" L.L.Bean duck boots…read morewhen the stitching had come apart between the rubber foot/sole and the leather upper on the insides of the ankles on both boots. Because the rubber and the leather were both still intact, he was able to reattach them. A relatively simple job, but one that required the skills and materials of a Master Shoe and Boot Cobbler. I love L.L.Bean, but they only offer the *possibility* of repairing Bean boots and it would take anywhere from 3-8 weeks to get them back. George looked my boots over and assessed the repair in under ten minutes (while I stood at his counter in stocking feet!) I appreciate and respect his policy that "custom work requires custom pricing." In other words, don't hesitate to ask for an estimate so that you're not surprised! George won't be unkind or embarrass you if you decide you need to consider the cost of a repair. I dropped one star only because I called twice to ask if my boots were done.

Fall 2024 - think it's closed. Bummer. A good shoe repair is hard to find. I remember seeing…read moretheir sign up for years.

I dropped off a pair of boots for my wife after hearing her mention a heel had broken. Took me…read moreawhile to locate them since my wife has a shoe fetish, which I aptly help her keep... since I also love the shoes she picks !!! Anyway, after scouring her special 'shoe closet' I had to build to contain her hobby I located them. Making a command decision on my own I went to this cobbler in Ct since our very very local one has retired. I was EXTREMELY surprised at the work done. They came back polished and all the tiny nics on the heel leather had been fixed as best as possible but they look as good as new. They were both done without me asking and for the price of $15.00 I feel well worth it. Definitely have found a new cobbler !!!

Dear ELY & Team, I just wanted to send a huge thank you for…read morethe beautiful job you did on Kevin's Rifton adaptive chair. You recovered it so beautifully that it truly looks brand new. Your craftsmanship really stands out, and we're so grateful for how quickly you were able to get it done - in 24 hours ! Thank you again for your care, skill, and attention to detail -- and most of all for your compassion & kindness. Marian Tierney

I am so very pleased with the 3 chairs I had reupholstered at Liras! They are beyond Beautiful! The…read moreworkmanship is excellent ! I highly recommend them.