TERRIBLE experience with this company. The York unit we bought and had installed had a bad coil…read moreafter 6 months. They sent one crew out to fix it and two days later it didn't work again. They sent another crew out who bad-mouthed the first crew. We were out of AC for 8 days in 90 degree heat. Poor communication, poor followup and they are under new management. Phil Esposito's no longer owns the company. They may be cheaper but sometimes you get what you pay for

As of today, we were forced to install an entirely new HVAC unit to replace the one we purchased…read moreonly 15 months ago from Energy Sharks. The original unit we were sold is no longer manufactured with replacement parts available. After waiting extensively for a resolution, we ultimately had no choice but to move forward with purchasing a new unit - this time the correct size. During this process, we also learned that the explanations previously given to us, by Energy Sharks ,that the problems were due to using the wrong filters, that the system was filthy, and that nothing could be done - were false. The new installer worked directly with York to help us secure another unit, but we still incurred an additional cost of $6,200 for installation. In total, within just 16 months, we have spent over $15,000 to have a functional HVAC system - double what the actual cost should have been. My concern remains that others may be misled or treated as poorly as we have been, and I do not want additional consumers to experience the same level of frustration and financial burden. I would encourage everyone to just look through the recent reviews to see how bad this company has become. New ownership came with horrible people.

Jeff with Blast Heating and Air has given me great HVAC service for years. He is timely,…read moretrustworthy, knowledgeable, and honest. Solid local HVAC service. My brother in law uses Blast as well and has always had good service too. Recommend.

Locally owned and priced fairly. My AC went out yesterday and I called Jeff at Blast Heating &…read moreCooling. I had never done business with him before and he was actually my 2nd choice...but my 1st choice guy fell through because he was out of town. I usually don't like doing business with someone new...however after speaking with Jeff and his wife I felt confident that I'd give him a try. He arrived at my house in Greenville SC right on time and diagnosed the problem and it was a quick $100 repair. I wonder if I had called one of the "big" companies would they had been honest with me. I feel like Jeff is a pretty honest guy and would trust him working on my house again. He was on time, well priced, and trustworthy. I would give Blast an A+ in my books and will definitely call him again.

Called for HVAC repair on Trane unit. He came to look and did not want to work on it. He was…read morecondescending and rude. Wanted his $50 service fee and left because I explained that thermostat touch screen wasn't working correctly but Thermostat worked great on phone. Will never use this business again.

Steve was at home before appt time, explained every step in great detail, the price for services…read morewas fantastic!. Very professinal and very customer oriented to answer any question without hestiation. no pressure approach to service call was very refreshiong. make the call to this business and you will have a positive, professional and honest approach to any air and heating issues you have now and in the future.

The owner stated the part that needed to be replaced was on a 12 week delay OR we could purchase a…read morenew system and have it installed within the week. If we did not go with a new system and wait on the part, his quote included the part fee (even though it was covered by warranty) AND his personal handling fee of $500 for calling in the warranty request. While at the house, the workers with him were also overheard talking about him pulling permits but allowing someone else to do the work. We got leery and decided to get a second opinion. We went with someone else who told us the part was under warranty, they had it replaced in 2 days and needed 10 pounds less Freon than we were quote by the owner. This second option saved us thousands of dollars, even more if we had gone with a completely new system.

Could not be better, highly recommended, a full A+++ Thank you Scott for a professional high…read morequality job, and great advice !

Hey all. I'm not sure if 5 stars can tell the story accurately enough…read more I've had Morgan at Upstate do repair work for me, AND I've had him replace my systems as well. My two cents - While he may not walk in the door looking like a model wearing a white dress shirt with his sleeves rolled up, he's nothing short of amazing! Technically very capable, fast, and extremely fair and honest as well - As service providers go ... he's the best you'll find. o This may not seem like much, but never once has he tried to upsell me anything I didn't need or want. o I had him do a repair at my mother-in-law's house. The original installer had been out to 'fix' the 3yr old system FOUR TIMES over the course of a year. Tired of ignorance, I called Morgan out and the system has worked perfectly ever since. o I've had him repair an ancient (1980's) system at my office - while I only needed a few more months out of it, it was good to have heat in the winter! o And later I had him replace the system at my office and at my house as well - both jobs done professionally and, I might add, at a decent discount to what others had quoted me. o Finally, I just had him out to replace the system at our mountain cabin - amazing. Did his damndest to schedule an emergency replacement to my spec and on my time (before the next day's 85deg weather hit), and never once complained. I work hard for my money and appreciate people who 1) work hard themselves, and, 2) actually care about their customers (and not just their money) ... that'd be Morgan, in a nutshell.

MORGAN CAME OUT. charged 125.00 and said my unit was old. He said ONLY 125.00 today. DID NOT FIX…read moreIT! He said it had multiple problems but couldn't tell me what even ONE was. He may know how to install but couldn't diagnose a flat tire. SO if you have a problem don't call them They will leave your unit unfixed and you out of money for their incompetence. After he left I put it back together and I FOUND THE PROBLEM! USELESS WASTE OF MY TIME AND MONEY. Morgan was very nice ripping me off though. After I sent him a picture he wanted to tell me what he did before he left. 125.00 TRYING TO SELL NEW UNITS IS ALL HE WAS DOING. After I complained about the cost WITH NO repair he sent me a picture of the wires telling ME what was wrong. BUT HE DIDN'T EVEN FIX IT. I DID! Anyway 125.00 and all I got was a picture of his incompetence. It really surprised getting ripped off. BEWARE!

My experience with Bernco Solutions was excellent and I would highly recommend them On the evening…read moreof July 16th we had guests arrive for the weekend and the next morning we awoke to unusually high temperatures in the house. After checking the basics like tripped breakers, etc. and found nothing. Bernco Solutions had replaced all our HVAC ductwork during repairs after Hurricane Helene and did an outstanding job so I gave them a call. After a brief hold I was told that they would work me in sometime during the day but couldn't say exactly when so I scheduled service and pulled out the fans. Less than an hour later they called and said they would arrive in about fifteen minutes. Service tech Drake arrived a short time later and began his diagnosis. After just a short time he reported that an A/C compressor capacitor had failed and he quickly made the repairs. My HVAC was back online in a total time of less than 45 minutes with the service call and repairs costing far lower than I expected. Courtesy, quick service and competent repairs were exactly what I received and I am very grateful!

I have used Bernco Solutions for eight years now, and am extremely pleased with their service…read more Everyone on this team is caring and professional. Bernie, the owner, was here today as I was having an issue with my ac. He addressed the issue, and I want to thank him for all the help he has given me over the years, if you want a great company, choose Bernco Solutions!

the worst person I have ever hired to do anything on our home he came out to look at our ductwork…read morestated the duct work and underbelly looked great but recommended putting in a damper to help with air flow so we took him up on that he sucks on communication came out installed damper then our system froze up and our drain pipe all came disconnected stated he told us that before hand which he never did until after the system froze up would not come back out and stated we needed to find someone else to do it so we did and now refusing to refund us our money had to pay double to have someone come out to fix it cause we had no air I DO NOT recommend this company

We needed our furnace fixed and Eddie came out within a day and looked it over and ordered the…read moreright part and it was fixed within a week. Amazing service and pricing. He was referred to me and we will definitely be using him again and referring him to our friends!!

Now preferred choice. Stay away. They are not the same since the merge. If you have a Lennox system…read morefind another company ASAP. All they do is call Lennox tech support since they are Trane certified. Stay away. No accountability and service tech straight up lied on multiple issues. I'm glad they have one honest tech that possibly saved my $10k plus system. No to moss and preferred choice.

A great group of professionals. Knowledgeable, efficient, respectful, trustworthy. Replaced our…read moretwo 21 year old HVACs with state of the art equipment. Laid out the options for us. Great customer service.