Stopped here emergently on my way back to Somerset County on 10/31/25 due to my undercarriage cover…read moreon my Kia Stinger falling down. They helped me out right away and Ramone made sure everything was safe and secure for me to drive home on 287! Such nice guys and they didn't even charge me a dime. Was upset I didn't have any cash on me to even tip them but so incredibly grateful for small town businesses like this who still care about people! Renews my faith in humanity for this holiday season!

trustworthy, responsive, and caring…read more you can always count on Steve and his team. the best!

fantastic service and great operation from start to finish Mike and jodi are the bestread more

Not even sure where to start...got referred to this place by BMW dealership to replace the driver…read moreside door that was completely damaged by trailer while I was parked. Instead of ordering a new unit to replace it with the body shop appears to have finagled a salvaged piece (while charging full price) and took over a month to do the work during which time we had to cover the rental expenses. More fun bits: - body shop called to say the work was done and car was ready to pick up - my Dad had to take a hour and a half train ride to get it only to find out they were still waiting on another part to finish the job...having to take a $50 Uber ride home after... - the "new" door has a worn down handle that is still leaving black residue on my hands, has obvious wheezing air leakage, and malfunctions electronically... TERRIBLE, dishonest service and product.

Kenny and Dawn are wonderful. What a great team. And Kenny fixed my car beautifully. I got hit in…read moreMorristown. There was almost $13,000 damage to the front end and he did a beautiful job. The car looks beautiful and it runs great. Anytime I called there and left a message. Dawn always return my call. I would definitely recommend them to friends and family

I took my car into Karl's for repair of a fender bender. Kenny & Dawn were amazing! My car looks…read moreas good as new and it was repaired in a timely manner. I would recommend Karl's Auto Body to anyone!

Chris is THE best. Great, honest service. Full and open communication. Will always be my family's…read morego-to.

If I could give 1,000 stars I would. My car was rear ended. Montville collision fixed it quickly…read moreand we're communicative. They also went out of their way to make my car look almost brand new on the inside. I hope to never have an accident again, but if I do, I would use Montville collision in a heartbeat.

The owner (Steve Jr. K) of this shop was extremely disrespectful throughout my experience. I…read morereceived a call stating that the key to my vehicle had been misplaced and that I would need to provide a spare. I explained that my company only issues spare keys in emergency situations and asked if he could continue searching for the missing key. Instead of addressing the issue, he responded dismissively, telling me to stop focusing (dwelling) on the key and implying that if my vehicle had been in an accident, it wouldn't be in the shop. I reiterated that it is the shop's responsibility to keep track of the vehicle key. He then replied, "Well, I won't have it until next week." He then intentionally hung up on me while speaking. Additionally, I was informed that the necessary parts are on backorder, meaning my car will not be repaired anytime soon. Overall, my experience was very unpleasant, and I would strongly advise against using this shop. The owner seemed very prejudiced as well. If you're an organization with a fleet of vehicles. I would recommend Livingston Collision Inc, they were able to provide me with amazing services.

Best service and quality work . Quick too. Highly recommend…read moreGarden State Collision !

Mike the owner is honest and does qualify work.He does not push you to get extra things done.He…read morewill advise you in advance to monitor certain car repairs that may needed in the future! Clean,efficient and reliable.

I didn't get the answer I was hoping for today... ... what I…read moregot was professionalism in the form of a referral to a resource that will be able to provide the complex repair that my car's integrated system requires. Thanks to Mike and Becky for your honesty, expertise, and professional integrity. You're the BEST!!

This service department has been always responsive to all your auto needs. Always gets you in and…read moreout in a timely manner and is very knowledable in dealing with third party warranties. My car has officially turned ten years young and yet they treat it like a brand new car in handling the moment you give them the key to the time they are given back to you. This car has been in for a number of failures and Julio Perierra always but always treats us as important as a new car owner. The rapport has been one of Mercedes of Morristown service excellence from start to finish on any service required from big to small issues. The loaner department is excellent as well in getting you in and out quickly. Thank you Julio Perierra and Morristown of Mercedes for making breakdowns less stressful and making you feel comfortable leaving your car in excellent hands. Not to add very easy to get appointment quickly and with no hassles. A job well done bravo Mercedes of Morristown for valuing your customers and employing such reputable advisors such as Julio Perierra.

This is by far the most incompetent bodyshop I've ever had the displeasure of dealing with. Brought…read moremy car in the beginning of February to get suspension and bodywork fixed after a minor accident. Got the car back at the end of march with the suspension/wheel fully out of alignment and wobbling worse than when I brought it in. The rear passenger door was misaligned with a broken door handle (it was opening perfectly fine prior to bringing it in, it was only body/cosmetic damage) and I could not open my rear door at all, the handle was useless and actually half of it ended up falling off in between visits. They did an absolutely horrible job repainting, you can see every little paint line and the wheelwell itself is lumpy and not smooth and noticeably different than the other 3 wheel wells. I'm not expecting factory/stock level perfection but it is blatantly obvious where the wheelwell had to get fixed and the paint is not smooth. When we brought this up to the manager, all he said was "Oh well try to sell it when the sun's going down and they won't be able to see it". Finally brought the car back in to fix the now completely useless door handle, the paint and bodywork, and the wobbly wheels. When I picked the car up another month later, the paint and bodywork was not touched, and the door was still extremely misaligned (it sticks out so far it looks like the door is open). They also filled my tires 20PSI (TWENTY!!!!!) higher than the manufacturer recommended amount, and when I tried to bring it to his attention that they read my sticker completely wrong and it was supposed to be 44psi not 62psi, he continued to ignore my comments about it not being that high until the third time I brought it up, when I finally had to get a little short to get him to look at the manufacturer sticker with me and let the air out of my tires. Did not get an apology either. I'm just thankful he made a condescending comment about my tires being "way too low" and that they "fixed it for me" because I can't imagine what would've happened if I drove out on those severely overinflated tires. The fact that they can't even read in a straight line on a PSI sticker makes me question the quality of the rest of the work. My final straw was when I finally started pulling out of the service garage, only to immediately feel thumping and wobbling in the wheel before I even pulled out of the garage door. I drove down the road only for it to get worse and came back immediately. They found a GIANT flat- end, nearly 1/2 inch diameter bolt and washer fully stabbed into my front tire. The manager had the nerve to try to blame me and suggest I picked it up in the 5 minutes it took me to go down the road and come back instead of taking responsibility for damaging my tire inside their shop. I felt the bolt the second i put the car in reverse to pull out of the service garage. They did not replace my nearly brand new tire and just gave me a plug which is leaking and I've had to fill the tire 3 times since getting the car back. Also recently noticed a loud creaking and rattling from the back door that was "fixed" and realized that the entire interior panel of the door is literally coming off and not secured to the door. I don't think there are any words to accurately describe the horrific job they did and this shop should be ashamed of themselves. I truly cannot believe how bad of a job they did. Stay far, far away from this shop. I've never been treated so badly before and my car is honestly in worse shape now than it was when it was brought in. A quick door and wheel fix has turned into over 4 months of back and forth to fix their mediocre and unacceptable work. I dont expect perfection and I know my car will not be exactly the same as before the damage, but the lack of care and just overall terrible quality of work is absolutely unacceptable.

I am so glad this clown is out of business? Stay far far…read moreaway... he speaks very nice, polite, etc. will stick it up your butt hole! call me for affirmation... 973-229-2570. If i do not answer, i will ... do not trust this person! Eli does not care as long as he can make a bvuck on your issues. he will hire idiots as long as he gets a dollar out of it. Please,Please,Please, go elsewhere.

Excellent service! Staff were extremely friendly and knowledgeable. My service was completed…read morequickly and I was given an extremely fair price. I'll definitely go there again!