Short version...
I was very impressed with Roger knowledge, workmanship and flexibility. Car in at 9am and car out before 12pm with last minute appointment. Car looked more beautiful than when it was delivery. Highly suggest to reach out to Roger if you are looking for car detailing.
A little background story. I was only looking for a car wash for my Model 3 while visiting SD. I stumbled upon Roger's (owner) shop while requesting quotes. Since D'elegance is new to Yelp with 0 reviews, I was very hesitant in committing anything (not to waste anyone's time).
Roger turns out to be a very well known in the car community, with 20+ years of expierence. I ended up with a decontamination treatment and 1 yr ceramic coating as temporary protection at the end based on his recommendation and my needs.
Long version...
It's 11 pm Friday, Roger was very helpful, providing valuable information beyond just pricing. He shared his concern about Model 3's paint quality and his customers experiences, so he recommended ceramic coating as the minimum protection and wants to make sure whatever he is doing will set me up for success later.(Other shops have provided the same recommendation but with little to no explanation.)
I wasn't looking for a cermaic coating this weekend due to the following factors: cost, time (I am only visiting), and quality. Roger was able to provide a decontamination and 1yr coating package for just $450, and squeezed an early appointment the next day. It is more than car wash and wax? Absolutely. This is a worry-free protection for the short term, compare to unprotected wax. Sounds very good and dandy but with 0 reviews, it's very hard for me to make a commitment without knowing the quality.
I decided to look up D'elegance online. Luckily, I found an video of Roger in AutoCon LA showing some of his work. It looked amazing. Finally, I bit the bullet and schedule an appointment with him.
Saturday 9am, I showed up with my very dirty car and finally met Roger. Roger shared more of his Model 3 stories while inspecting the car and suggested that majority of the Model 3 would need paint correction due to factory quality but I can always consider than later.
I left the car with him and spent the next 2 to 3 hours at a coffee shop across the street. Roger constantly shared his progress and findings. (That's very good customer service!)
My car was finished just before 12pm and I was extremely impressed when I returned. The car had better gloss than it was delivered. The surface was very smooth to touch. (Looked like I just got a new car!)
Roger's shop is very well equipped with wide range products and tools. His detailing knowledge shows his experience in the industry. Great customer service!
I would definitely go back to D'elegance for the longer term protection and treatment! read more