They service is great. The pricing is way better than any other place in town that works on German…read morecars. And, most importantly, they're trustworthy, they never do or suggest work just to up charge you.

I brought my Mercedes CLK in for a normal "A" service. They did the service (I think) but did not…read morereset the service interval and when I called to get them to do it, they said "just stop by and we'll do it". I stopped by twice and each time the person who does that was gone. I then called to get a side rear-view mirror replaced. He didn't know if they could get the parts, etc. but would call me back. I assumed I could get the service interval reset then. It has been 2+ weeks now and still no call back. Seems clear they really don't care about actually trying to help solve your problem(s). I will never try to use them again.

Great experience and great tech. Efficient and started the truck right up. Roy was great. Can't…read morerecommend enough.

Helped us out tremendously. A friend highly recommended Steve and we appreciate his knowledge and…read moreintegrity. He could have charged a lot more and we likely would not have known any better. They don't do some type of repairs so call first. Thank you!

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.

Good people running the place, good/quick service, good prices. Can't recommend this place enough.read more

I came in needing a wheel bearing replaced, as well as front brakes and rotors. I was quoted a…read morereasonable price compared to the place I usually take my car for maintenance. I was told that it was not my wheel bearing, but my transmission that was making the noise. I went ahead and had the front brakes and rotors replaced. I then took my 2019 Camry to a transmission place, and of course, they said my transmission was perfectly fine, that it was my wheel bearing. So after have three different people/places (including my boyfriend, who has a master C license) tell me that I needed my wheel bearing replaced, not only time was wasted, but an extra $125 to have someone look at my perfectly good transmission, was also wasted. I will NEVER take my car to them ever again.

The customer service was great! I stopped by with no appointment and they were able to fit me in…read moreand repair my vehicle the same day and it was a reasonable price!

Not every experience at a parts/service business will be exceptional, but Pierce et al WILL go…read moreabove and beyond for you! They solved a problem my inherited truck has been having for something like ten years and found a part that's long out-of-production to do it. We trust them with all three of our vehicles. Couldn't ask for better!

Have taken vehicles here 3 times. 1st time was great, no issues and fair priced. 2nd time only half…read morethr work was completed due to staffing . 3rd time. Even after calling the day before and being told a alignment and rotation and balance would be no problem. Each visit car was dropped off at 330 am. On third visit at 3 pm I called and vehicle had yet to be touched. Went and picked up and went elsewhere. They seem to be to busy to get work done. So maybe look elsewhere if your anticipating a timely turnaround

When businesses do good you rarely hear anybody say anything about it, you only hear stuff when…read morepeople get bad service. But I'm here to talk good about this one company K-N-A Automotive. K-N-A automotive have some very skilled and knowledgeable mechanics, very honest and do good work and service. Honesty and good service sometimes you can't find that at an automotive repair place. But that's not the problem at K-N-A Automotive, So If you want your car fixed right, don't hesitate take it to K-N-A Automotive. Great work and great service. I've taken my car in twice now for major repairs and I've always received prompt, attentive service. They make sure to hear all of your concerns prior to starting work on the car, and I really appreciate their attention to detail. Would definitely recommend this shop to anyone needing small or large repairs done.

I've been on the waiting list for brake repairs on my son's Volvo. After more than a year of…read morecalling them for an appointment, I gave up. Not impressed. I stopped by Empire Autohaus and spoke with Alan, personally. The car in question was a 1963 Volvo P-1800. I was told, by Alan, that I would be called when some of the his current work was caught up. Probably not a good idea to beg someone to work on your car. Just say, "Sorry, but we can't help you.".

Small business Excellent service and pricing for high end vehicles. Got my car in that day!!read more