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D & V House Cleaning

5.0 (2 reviews)
Closed 9:00 am - 6:00 pm

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3 years ago

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3 years ago

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Elisa's Cleaning Services

Elisa's Cleaning Services

(30 reviews)

I used Elisa's Cleaning Services for about a couple of years until recently. Her cleaning ladies…read morewere wonderful, and worked very hard despite breaking a couple of my things twice while they were at our place. Otherwise they always did a great job and we valued their work. Elisa seemed very professional. We paid her consistently, and tipped her cleaning ladies pretty well. I even gave them gifts occasionally to show our appreciation. Sometimes I had to cancel last minute. I have chronic illness and recently had a newborn. I always communicated with Elisa nonetheless, which she seemed good about. I noticed in the last couple of months her communication was declining. I'd ask for a date; she'd respond to me a few days later, then a couple of weeks later, and fill me in when she had cancellations last minute. Last month she stopped responding to me altogether and left me hanging which was unlike her. I had a gathering the following day which my house unfortunately wasn't completely clean as I hoped, since her staff NO SHOWED on me. Tried calling her, and she just never responded. Such a disappointment. Unprofessional and shady on her part. It's a real shame we can't rely on them anymore.

ELISA AND HER TEAM WE ARE LIFESAVER!!…read more I had scheduled a cleaning with someone else the day before I was supposed to move in. The person never showed nor responded to my calls the day before or the day off. I frantically became searching for someone lo Kal to clean that afternoon. Elisa was extremely helpful and got 3 of her wonderful cleaners out within 2 hours. They did a great job. The house needed a good scrub especially in the kitchen and bathroom area. I would highly recommend them!

Irene Just Clean - Stove top before and after we cleaned

Irene Just Clean

(14 reviews)

Bad service! Do not hire!…read more Irene herself is very nice but a push over at that when it pertains to her workers. I had paid $250 for a deep clean, which included a top to bottom clean. Top to bottom means everything from top to bottom is cleaned, ceiling fans, windows, cabinets, floors, etc. My home is fairly new and we tend to be pretty clean people. The services were needed as my work schedule limits me and I wanted someone whom could help me keep things tidy. I Initially hired her for once a month with the possibility of extending the services. Multiple missed areas. The window jams weren't cleaned filled with spider webs, parts of my furniture in my living room, kids rooms, hall cabinet and my bedroom dresser left with dust. The photo of the rag covered in dust was from me cleaning the missed areas. Irene offered to come back but with my work schedule who wants to be available to allow her to come back. I thought well I'll let it slide, but I'd want a discount or something should I decide to book again. I am very particular with whom I let into my home. I figured I would address my concerns and give her another shot. I didn't really want to find another person and start all over. I addressed the concerns with Irene she agreed to discount the next services. I agreed and I took the day off to be here when they arrived for the next service. I wanted to discuss my concerns in person so that I could understand what they need from me in order to obtain the level of service that one should obtain when hiring a housekeeper. You could tell she didn't want to hear it and said they do they best they can. Um so missing areas is the best you can do?! I thought well let me try to reword what I am saying. Nope, her workers started to make faces, even so that my 9 year old said mommy they were making faces when you were talking. About 5 minutes into the conversation Irene came out of the hall and said her workers didn't feel comfortable to work because they didn't feel they could work to my expectations. Forgive me but is it there job to make that decision or is it the owner of the business? To me a job that's not done correctly should be corrected and if a customer cannot address their concerns doesn't warrant good business to me. I explained this to Irene and she just shrugged her shoulders. Really?!? As they gathered their things I overheard the woman gossiping and making remarks about my mother. My mother typically is the one whom is home due to my work schedule. Totally unprofessional. Word of advice to this company, when you're in this type of business you sign up for customer service whether you like what the customer has to say or not. As many say, the customer is always right! I wasn't yelling at you nor did anyone threaten you, we were simply pointing out what was missed and what I wanted done. Hire workers that know how to work hard and who don't take short cuts. I work hard for my money and I want the job done right, knowing I agreed to pay her more than what other companies charge I was expecting good services, not half ass. Do yourself a favor hire someone who appreciates your business and who will do the job right the first time. Most of all hire someone who has workers who aren't disrespectful.

Irene and her team were wonderful. They were on time, trustworthy and cleaned my house with such…read moredetail! Besides the wonderful smell you could just feel the difference after their cleaning. I'll be calling again! Definitely recommend. Wish I'd called sooner!

D & V House Cleaning - homecleaning - Updated May 2026

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