It had been a long time since I'd had my home professionally deep-cleaned because the service I…read moreused is no longer in business. After my husband's heart surgery in March and preparing for my daughter's graduation party, I was feeling completely overwhelmed trying to keep up with everything as a mom of three kids living at home, ages 15-21. I'm honestly the only one in the house who really notices or cares when the deep cleaning falls behind, so I knew I needed help. After reading reviews, I decided to take a chance and hire A & M Cleaning, and I'm so thankful I did. I knew my 2,800 sq ft home would require a true deep clean with two workers and expected it would probably take around 8-9 hours. They arrived right on time and immediately got to work upstairs. What I appreciated most was that they didn't rush. They took the time a real deep cleaning requires and spent over six hours upstairs alone, making sure everything was thoroughly cleaned. Honestly, my house probably needed two full days -- one for upstairs and one for downstairs --, but they were kind enough to stay and finish the job, working over 13 hours total. They communicated with me throughout the process about the time and the amount of work involved, which I really appreciated. As someone who normally does all the deep cleaning myself, I know how exhausting and physically demanding it is. It meant so much to finally get help tackling the areas I'm usually too tired to fully get to. My doors, baseboards, blinds, floors, railings, showers, and so many other details now look sparkling clean. I would much rather pay a little more for cleaners who truly take their time and understand what an actual deep cleaning entails, rather than rushing through the job. A & M worked incredibly hard, were respectful and thorough, and I will absolutely hire them again. I'll also be recommending them to my friends and family.

JUST WOW!!! I recently had the pleasure of hiring A & M cleaning services for a deep clean of my…read morehome, and I am absolutely blown away by the results. From the moment they arrived, they demonstrated an incredible level of dedication to work and their pricing was not bad at all!! Not only did they clean every surface with meticulous care, but she went above and beyond to ensure that even the smallest details were addressed--things I never would have thought to ask for like the inside of the windows and corner baseboards! My home has never looked, felt, or smelled this fresh and spotless. Every corner, baseboard, and hidden nook was given the attention it deserved, and I could immediately see (and feel) the difference. I truly appreciate their hard work and care put into making my home spotless. If you are looking for someone who takes their job seriously and delivers outstanding results, look no further. I cannot recommend them enough! I will absolutely be booking her again in the future.

Excellent job. Stainless results.Very punctual and they put in a lot of effort.Excellent value for…read morethe quality of service provided. Added more photos to showcase the excellent job by Yess cleaning services.

Quick response, follow up, timely arrival, professional and did a thorough job of deep cleaning…read more Recommended.

I used Elisa's Cleaning Services for about a couple of years until recently. Her cleaning ladies…read morewere wonderful, and worked very hard despite breaking a couple of my things twice while they were at our place. Otherwise they always did a great job and we valued their work. Elisa seemed very professional. We paid her consistently, and tipped her cleaning ladies pretty well. I even gave them gifts occasionally to show our appreciation. Sometimes I had to cancel last minute. I have chronic illness and recently had a newborn. I always communicated with Elisa nonetheless, which she seemed good about. I noticed in the last couple of months her communication was declining. I'd ask for a date; she'd respond to me a few days later, then a couple of weeks later, and fill me in when she had cancellations last minute. Last month she stopped responding to me altogether and left me hanging which was unlike her. I had a gathering the following day which my house unfortunately wasn't completely clean as I hoped, since her staff NO SHOWED on me. Tried calling her, and she just never responded. Such a disappointment. Unprofessional and shady on her part. It's a real shame we can't rely on them anymore.

ELISA AND HER TEAM WE ARE LIFESAVER!!…read more I had scheduled a cleaning with someone else the day before I was supposed to move in. The person never showed nor responded to my calls the day before or the day off. I frantically became searching for someone lo Kal to clean that afternoon. Elisa was extremely helpful and got 3 of her wonderful cleaners out within 2 hours. They did a great job. The house needed a good scrub especially in the kitchen and bathroom area. I would highly recommend them!

I am so happy I found Total House Cleaning! My experience with them has been the best. They came to…read moredo a walkthrough of our home and provided a few options for frequency of cleaning and service areas. The next time they came to do the initial cleaning and I was amazed at how much attention my house actually needed. A year and a half later, I'm still so happy with how things are going.

Monica and her crew were amazing! I called for a last minute deep clean and she arrived within the…read morehour. She is very sweet, communicates well and has very fair prices. Her service is stellar and I would recommend her in a heartbeat. If you need someone to help make your house spic and span, call her NOW! Thank you, Monica! :)

Erika was extremely responsive and able to come in person to advise us on our house cleaning…read moreproject. She is punctual, is professional and was able to address all of our concerns for our deep clean with her experience. Would recommend for any type of household cleaning project that you need help with, we definitely recommend.

Prompt, friendly, flexible, and a hard worker. Communicates well. Will definitely hire her again.read more

Christina is unprofessional and rude. I cannot believe the exchange I had with her this morning…read morewhen they didn't show up for a confirmed 10am appointment. After sending multiple messages and asking her about the COVID compliance measures in place, I received no response. At about 10:40, she calls me directly to literally yell at me. When I picked up the phone, she started right away with an accusatory tone, blaming me for not understanding that I needed to wait for her to confirm the appointment - even after I received a message stating that it was confirmed. The message stated confirmed and even provided a button to Add to Calendar. She has an horrible temperament and attitude problem that cannot be fixed by reasoning with her. She yelled so loud I had to hang up the phone. It rattled my nerves. What a disappointment when all I wanted to do was support a small business in this economic climate. I am looking forward to inviting someone into my home who exhibits maturity, kindness, respect, appreciation for their customers and ready to deliver top notch service. I'm sure that there are others out there, just not Royal. And now she says that I harassed her. Please do not make a mistake contacting this business. She even lies in the response saying that I harassed her! Who does this? I wanted to give her business. She is completely unhinged. Please be warned not to contact her. I wasted so much time prepping the house and cleaners for her team. So disappointed.

I would love to write a good review for this service, but they didn't show up. The last message I…read morereceived was "OK perfect we have you down for Tuesday, September 26 at 9am." I texted and called this morning when they didn't come, nothing. It is now 12:30 and no response. Luckily I was able to book another company that I can have come this week. There are other reviewers that listed this problem, but I gave them the benefit of the doubt and made sure I was very thorough in the booking. I would mark them as a big UNRELIABLE. 0 stars!!

They went above and beyond! I finally decided to get bi-weekly services for home cleaning. With two…read moredogs, a toddler, and working full time, I don't have as much time as I used to. Yenny came over for an estimate and was very kind. Everyone who came for the initial deep cleaning was just as kind and worked so hard -- they really got into the nooks and crannies of areas in my home I haven't been able to reach in a long time. My home hasn't felt this clean in forever, and I truly wish I'd done this sooner. It's affordable for the size of our home and went beyond my expectations. Highly recommend if home cleaning services are something you've been debating and can fit in your budget. Money well spent. I already feel so much lighter. Thank you, Yenny and team!

Yenny's crew came over this morning just to do a partial deep cleaning. All I can say is those were…read moreangels working in my house today. I have 2 cats, one that thinks the living room is hers and a little dog. Can you say hair everywhere. Well my living room, staircase, and upstairs look and smell wonderful. I will be having the other half of the house done and monthly or bi-weekly cleaning done.

Bad service! Do not hire!…read more Irene herself is very nice but a push over at that when it pertains to her workers. I had paid $250 for a deep clean, which included a top to bottom clean. Top to bottom means everything from top to bottom is cleaned, ceiling fans, windows, cabinets, floors, etc. My home is fairly new and we tend to be pretty clean people. The services were needed as my work schedule limits me and I wanted someone whom could help me keep things tidy. I Initially hired her for once a month with the possibility of extending the services. Multiple missed areas. The window jams weren't cleaned filled with spider webs, parts of my furniture in my living room, kids rooms, hall cabinet and my bedroom dresser left with dust. The photo of the rag covered in dust was from me cleaning the missed areas. Irene offered to come back but with my work schedule who wants to be available to allow her to come back. I thought well I'll let it slide, but I'd want a discount or something should I decide to book again. I am very particular with whom I let into my home. I figured I would address my concerns and give her another shot. I didn't really want to find another person and start all over. I addressed the concerns with Irene she agreed to discount the next services. I agreed and I took the day off to be here when they arrived for the next service. I wanted to discuss my concerns in person so that I could understand what they need from me in order to obtain the level of service that one should obtain when hiring a housekeeper. You could tell she didn't want to hear it and said they do they best they can. Um so missing areas is the best you can do?! I thought well let me try to reword what I am saying. Nope, her workers started to make faces, even so that my 9 year old said mommy they were making faces when you were talking. About 5 minutes into the conversation Irene came out of the hall and said her workers didn't feel comfortable to work because they didn't feel they could work to my expectations. Forgive me but is it there job to make that decision or is it the owner of the business? To me a job that's not done correctly should be corrected and if a customer cannot address their concerns doesn't warrant good business to me. I explained this to Irene and she just shrugged her shoulders. Really?!? As they gathered their things I overheard the woman gossiping and making remarks about my mother. My mother typically is the one whom is home due to my work schedule. Totally unprofessional. Word of advice to this company, when you're in this type of business you sign up for customer service whether you like what the customer has to say or not. As many say, the customer is always right! I wasn't yelling at you nor did anyone threaten you, we were simply pointing out what was missed and what I wanted done. Hire workers that know how to work hard and who don't take short cuts. I work hard for my money and I want the job done right, knowing I agreed to pay her more than what other companies charge I was expecting good services, not half ass. Do yourself a favor hire someone who appreciates your business and who will do the job right the first time. Most of all hire someone who has workers who aren't disrespectful.

Irene and her team were wonderful. They were on time, trustworthy and cleaned my house with such…read moredetail! Besides the wonderful smell you could just feel the difference after their cleaning. I'll be calling again! Definitely recommend. Wish I'd called sooner!