At first, it was a great experience. When I first walked in a man, who I presume is the owner, and a woman kindly greeted me asking how I was and asking what I wanted to be done. I showed the woman my nails, and she said they were really cute they would be $60, but she recommended gel-x instead of acrylics as they would be healthier. Of course, I went with this option as it was the same price. They sat me down at a chair and had me wait for about fifteen minutes to move me to another chair and start me. This was no issue, the man doing my nails was kind and kept doing and saying things to make me laugh. Overall, the treatment was great and the design was beautiful for the price. Unfortunately, I am writing this one day after getting my nails done and the gel is already peeling off in multiple places. For what ended up being $65 nails I expected much better quality polish, I am also a bit upset as I drove an hour and a half one way to go to this salon, I leave for my trip tomorrow and am unable to go back in and get them fixed. They treat customers well, I even saw them wheel an older woman who couldn't walk terribly well in a chair to make it easier for her. I just cannot get over the fact that my nails are peeling after ONE! day. Mind you, I have not picked or pulled at them, I have just gone through my work day, and regular day. neither of which cause any distress on my nails. Unfortunately due to this, as lovely as the service was, the quality has not lived up to what I hoped for and I cannot see myself returning soon.
Update two days after! (08-12-2022)
I called to let them know that my nails were chipping off after a day, I spoke to him on the phone telling me that she was sorry, but because I couldn't come in I would have to do a brand new full set. Mind you as I said in a previous review I live an hour and a half away in the summertime. I'm a student up in Lafayette but during the summer I stay in my hometown. I explained to the woman I would not be able to come up today or tomorrow as again I live an hour and a half away she kept asking for days I could come up soon and I said the soonest I could be off is the 22nd now I do realize that at this point a full set would be needed, but we did not come to any conclusion other than I would need another set. She offered me a 30% discount I told her that I'm still not willing to spend another $50 on nails that would be ruined in one day. Mind you, the job I mentioned in the previous review is a substitute teaching position the only thing I had done that day was stand in front of the children and write on a whiteboard. Nothing about this could've damaged my nails nor ripped them the way they were ripped. I told her that I don't want to schedule but you still continue to ask for my name, once I gave her my name she told me we could figure out a bigger discount when I get there depending on what I needed. I don't plan on coming back however as I don't wanna pay $50 for a set that I will not be happy with. I was not expecting a full refund of any sort as I understand this is how the stylists are paid most of the time and how I can afford supplies etc. However, she seemed like she did not necessarily care that my nails were messed up as soon especially right before such a large event. She kept pushing me to come in and said we can figure out a discount later when needed when I said OK I want to continue to speak and she just hung up the phone on me. My review prior was a three-star I do this experience it's a one-star and I will not be coming back I highly recommend anybody who wants to get gel nails to go somewhere else. read more