This company came in and did what needed to be done and even more so!…read more The owner of this business, Mr. Mason was professional and polite, and all of the employees were polite and respectful. There was a lot to be done in a very, very, very short period of time (not exaggerating) and they were determined to not only get it done on time, but to also finish it Properly! I was quite amazed at what they were able to complete and also how they were able to fix a mess which was created by a different contractor! I have given Property Services Unlimited a five star rating and am Highly Recommending them!

One of the best residential real estate property management teams Cincinnati has to offer. FFP has…read morebeen managing a small building of mine that needed some updates as well as some improvement and FFP has done a great job in doing so. They are very responsive to emails and communications from tenants and owners. Great attention to detail and a very hands on approach ensures I will go with them for other properties I wish to acquire.

From the owner: FFP Realty not only manages market rate properties, but is also experienced managing properties…read morewith LIHTC, HOME, Section 8, and other subsidy programs. We also offer LIHTC and HOME compliance services.

Tryf and Zakir from 3cre were fantastic. I was totally impressed with their professionalism and…read moretheir willingness to listen to me. They were there for me every step of the way to help me locate the perfect property. Although selling and buying a property can be intimidating, they had my back. I recommend 3cre to anyone looking to buy/sell and I will for sure use them again. Thank you guys for your patience with me!!

We recently sold our restaurant through 3cre and had a great experience. We were under contract…read morewithin a week of listing! Sina was reliable, responsive, knowledgeable & wonderful to work with. I highly recommend based on their professionalism and strong connection with the Cincinnati market.

Able to view a home at 8 a.m., but if you can't open the lockbox, you have to wait until 9 a.m. for…read moresomeone to be in the office.

Just a heads up if you are trying to rent with this company and have section 8 please don't try bb…read morerents I feel they are discrimatory towards people with a voucher unfortunately they will take you through the process get you approved then quit all communication with you they say to call and speak to one sepecific person who handles all section 8 and she will NOT get on the phone or return any phone calls at all. They will put anybody else in a unit before a person with a voucher and blame the long section 8 process for being the reason you were not chosen for a unit of choice please save yourself the headache. I will be reporting this company further. Just trying to save others from application fees and animals fee which you pay upfront before even getting a unit. Not all people that get help are bad we work hard too.

Non responsive, discriminatory leasing practices, and incredibly unprofessional and disorganized…read morecompany . I worked with Andrea Ceja and John W on leasing a home on 10/14/25 . Andrea decided the first day we spoke that I as a single mother would not be leasing a home, she made disparaging comments about me being the only one on the application and blamed decisions she made on John when questioned and refused to answer simple questions regarding the leasing criteria and denied my application. It seems she has no oversight on approvals and denials and it is all decided at her bias. John played completely clueless and neither of them responded to my questions. This is my second time working with this company and I do not advise it.i have heard that even the homeowners as well as residents renting from them have a very difficult time getting ahold of anyone... Update: As of this morning 10/22/25 immediately after my public review I have received a private response that is still wildly inaccurate and lacking proper documentation. After reviewing several other 1 Star reviews left for this company I have begun the process of filing a Housing Discrimination Charge Against the registered entity INVESTOR SUPPORT SERVICES LLC via https://cms.civ.ohio.gov/WebForm/UnityForm and I encourage all others who have faced similar challenges with this company to do the same.

Hands down one of the worst property companies I have had the misfortune of dealing with. Our…read morerental home's lease was taken over by them about a year into my lease and immediately it was one inspection after another. The also will insist on putting electronic locks on the doors that anyone with access to their system can open and they will refuse to provide details about how this data is protected and stored. Very shady company and their employees will try to bully you into submission. They do not have a direct line to call and the robotic answering machine is incredibly frustrating. I also think it's important to consider how their rating on Google is solely due to landlords reviewing how much they love their management. Avoid at all costs!!!!

We were renters looking at Penklor properties available. The homes we saw were clean, had no bug…read moreproblems (like I had seen at other properties), smelled normal, and the yards were maintained. The people at the office are helpful. Living in a purgatory of a hotel room after relocating to Ohio, we immediately applied for one rental home. There was an urgency that perhaps isn't clear when one says "We're living in a hotel room with a dog and a baby and losing our minds," or "Can you get us moved in this weekend?" There's a lady at the office who cared, but our leasing agent is either overburdened or has a heart black and dead as a crow stuck in hot tar. We applied for one home on a Tuesday. After three days of waiting to hear back, I started to do the leasing agent's job for her by calling the office in charge of applications, emailing documents that were never received, calling another office to schedule a lease signing ASAP. Unfortunately, ASAP meant a whole extra 4 days in a hotel!!! Lease signings don't happen after 4 pm and the office is closed on weekends. That was a huge blow for a family bleeding money for a hotel stay and having no kitchen to cook in. We felt like we were strung along, and uncared for. There should have been a clearer prospective timeline with office closings and inspections communicated earlier, an effort in getting our application through, and a provided time to sign the lease (because a renter shouldn't have to badger anyone to get that). If you have plenty of time, go with Plenkor. If you expressly need to move quickly, don't expect your leasing agent to make any extra calls for you. Do your own follow-ups and scheduling, too.

I have stayed silent all these years but I feel like this would be a good time to share my…read moreexperience. I lived at Hillcrest Apartments on Beechmont Ave. and for a time it was good. At the time Vollmer Investments owned the property. In the years I lived under Vollmer I had no issues. And then it came time for Vollmer to sell the property. At first it was to a company named Sunrise I think. From there it either became or was sold to Penklor. Now, most of us knew that the building was old and they would probably have to do a remo. What we didn't realize was how absolutely ruthless and calculating our new owners were. We all received notices giving us two months to find a new place. Penklor offered us basically the same units we lived in but for nearly double the rent. So I looked for other things. It wasn't more than a week in that Penklor decided that we all needed to go. Faster. Not in the two months. Immediately. The attempted to achieve this by 'smoking' us out. This is a tactic some landlords in NYC will use to try and force tenants out way earlier than the allotted time. It amounts to psychological warfare. At the crack of dawn contractors moved on the unoccupied units. This is while we were still there. So at the crack of dawn we were subjected to power tools and loud country music blaring from speakers in all the units being stripped. The doors to these units were left open creating hazards. Then one day I started to get a little sick. I thought it was a gas leak so I called my utility. Then I left for work. I was shocked to hear a phone call from said utility. They wanted me to come home and talk to them. They said it was extremely important. So I drive home. The worker I meet tells me that my issue is sewer gas. Hydrogen sulfide. When the contractors ripped up the toilets (which he showed me) they made no effort to plug the exposed sewer pipes. We were all being poisoned. It was at this time even contacting Penklor became all but impossible due to a revolving door of ever changing phone numbers. And then Penklor got even more aggressive since we 'didn't get the message' and started turning off our water for hours at a time. When I finally managed to get somebody over the phone the attitude was "Well, why aren't you located to someplace else by now?" Conditions were unlivable. At that point the wonderful, new landlord I found allowed me to move into his building about a month early. To paraphrase all this: Penklor wanted to flip the property. We were nothing to them but unwanted pests to be cleared away for the new tenants. And we were literally treated like pests. And they got away with it because they knew every loophole. It was a well oiled machine that goes in and does what it is going to do and you can do nothing about it. If you got lots of money maybe they'll be much nicer to you. I just know we all didn't and got the whole treatment from Penklor.