This company came in and did what needed to be done and even more so!…read more The owner of this business, Mr. Mason was professional and polite, and all of the employees were polite and respectful. There was a lot to be done in a very, very, very short period of time (not exaggerating) and they were determined to not only get it done on time, but to also finish it Properly! I was quite amazed at what they were able to complete and also how they were able to fix a mess which was created by a different contractor! I have given Property Services Unlimited a five star rating and am Highly Recommending them!

One of the best residential real estate property management teams Cincinnati has to offer. FFP has…read morebeen managing a small building of mine that needed some updates as well as some improvement and FFP has done a great job in doing so. They are very responsive to emails and communications from tenants and owners. Great attention to detail and a very hands on approach ensures I will go with them for other properties I wish to acquire.

From the owner: FFP Realty not only manages market rate properties, but is also experienced managing properties…read morewith LIHTC, HOME, Section 8, and other subsidy programs. We also offer LIHTC and HOME compliance services.

Tryf and Zakir from 3cre were fantastic. I was totally impressed with their professionalism and…read moretheir willingness to listen to me. They were there for me every step of the way to help me locate the perfect property. Although selling and buying a property can be intimidating, they had my back. I recommend 3cre to anyone looking to buy/sell and I will for sure use them again. Thank you guys for your patience with me!!

We recently sold our restaurant through 3cre and had a great experience. We were under contract…read morewithin a week of listing! Sina was reliable, responsive, knowledgeable & wonderful to work with. I highly recommend based on their professionalism and strong connection with the Cincinnati market.

Able to view a home at 8 a.m., but if you can't open the lockbox, you have to wait until 9 a.m. for…read moresomeone to be in the office.

If you're an investor, I would stay very far away from this company. They managed 3 of my…read moreproperties for several years, It was fine in the beginning but lately it had issue after issue. These people are real scam artists. Every property I have seems to have some repair come up almost every month in what I perceive as an attempt to not pay me any money. They are outstanding at charging you money but try to avoid paying you at all cost. One month I got a charge of $150 for changing toilet seat which only costs about $20 and it takes about 10 minutes to install a new toilet seat as it only needs 2 bolts and nuts to be put on. When I complained then they only agreed to drop the charge by $50. If you don't pay attention then they keep overcharging you like that. When I purchased one property with them, they put in a new roof. After 3 years, they came back saying that we need a new roof again and so I questioned them about the warranty as they selected the roofer for the first installation. They said he went out of business. What kind of vendors do they bring in? So, I had to get a new roof after 3 years with an additional cost. Then one month they kicked out the tenant to one of their other property without notifying the owner and forced me a vacancy. Then they started rehab and charged me more than $9,000 saying it has mold. They didn't ask for my approval and spent the money like I provided them a blank check. When I complained about this, they gave me notice to terminate their property management contract. I had to make an emergency trip to find a new property manager and take over all 3 properties from them. My new company was able to help me get all the repairs done and help me sell all my properties in the an open market getting more price then what BBRents offers for their Rent Resale program. So owner, don't fall for that when you want to sell your property. Find a local agent and list the property in the open MLS market to get a good value for your investment. This company is a SCAM, they try to do everything in their power to not pay you, spend money without your authorization and then kick you out. PLEASE STAY AWAY

As good as it gets! The highest recommendation!…read more We dipped our toe into being a landlord. We knew we wanted to go with a management company, so I researched about 5 of them. My experience at EquityTeam blew my the other experiences (which were good experiences!) out of the water. John returned my online inquiry within about 15 minutes. He was personable and easy to talk to. I had a hundred questions and explained everything was new to me. He answered everything in detail; you just get the sense from talking to him that he's an expert in his field. ET is local, which is huge for us. Some of the other companies are regional with offices in Michigan. We worked with John through the on-boarding process. He is awesome to work with. Always ahead of the problem. He had the house up and listed quickly and the property was rented within a couple of weeks. The high-level of service hasn't stopped there. John is available to answer all of my questions (I'm still new... so I still have a ton) and provides the same helpful detail that he did when I was still shopping for management companies. I honestly couldn't think of a better scenario if I tried. Simply exceptional managerial work from top to bottom for about 5 months now.

Non responsive, discriminatory leasing practices, and incredibly unprofessional and disorganized…read morecompany . I worked with Andrea Ceja and John W on leasing a home on 10/14/25 . Andrea decided the first day we spoke that I as a single mother would not be leasing a home, she made disparaging comments about me being the only one on the application and blamed decisions she made on John when questioned and refused to answer simple questions regarding the leasing criteria and denied my application. It seems she has no oversight on approvals and denials and it is all decided at her bias. John played completely clueless and neither of them responded to my questions. This is my second time working with this company and I do not advise it.i have heard that even the homeowners as well as residents renting from them have a very difficult time getting ahold of anyone... Update: As of this morning 10/22/25 immediately after my public review I have received a private response that is still wildly inaccurate and lacking proper documentation. After reviewing several other 1 Star reviews left for this company I have begun the process of filing a Housing Discrimination Charge Against the registered entity INVESTOR SUPPORT SERVICES LLC via https://cms.civ.ohio.gov/WebForm/UnityForm and I encourage all others who have faced similar challenges with this company to do the same.

We were renters looking at Penklor properties available. The homes we saw were clean, had no bug…read moreproblems (like I had seen at other properties), smelled normal, and the yards were maintained. The people at the office are helpful. Living in a purgatory of a hotel room after relocating to Ohio, we immediately applied for one rental home. There was an urgency that perhaps isn't clear when one says "We're living in a hotel room with a dog and a baby and losing our minds," or "Can you get us moved in this weekend?" There's a lady at the office who cared, but our leasing agent is either overburdened or has a heart black and dead as a crow stuck in hot tar. We applied for one home on a Tuesday. After three days of waiting to hear back, I started to do the leasing agent's job for her by calling the office in charge of applications, emailing documents that were never received, calling another office to schedule a lease signing ASAP. Unfortunately, ASAP meant a whole extra 4 days in a hotel!!! Lease signings don't happen after 4 pm and the office is closed on weekends. That was a huge blow for a family bleeding money for a hotel stay and having no kitchen to cook in. We felt like we were strung along, and uncared for. There should have been a clearer prospective timeline with office closings and inspections communicated earlier, an effort in getting our application through, and a provided time to sign the lease (because a renter shouldn't have to badger anyone to get that). If you have plenty of time, go with Plenkor. If you expressly need to move quickly, don't expect your leasing agent to make any extra calls for you. Do your own follow-ups and scheduling, too.

I have stayed silent all these years but I feel like this would be a good time to share my…read moreexperience. I lived at Hillcrest Apartments on Beechmont Ave. and for a time it was good. At the time Vollmer Investments owned the property. In the years I lived under Vollmer I had no issues. And then it came time for Vollmer to sell the property. At first it was to a company named Sunrise I think. From there it either became or was sold to Penklor. Now, most of us knew that the building was old and they would probably have to do a remo. What we didn't realize was how absolutely ruthless and calculating our new owners were. We all received notices giving us two months to find a new place. Penklor offered us basically the same units we lived in but for nearly double the rent. So I looked for other things. It wasn't more than a week in that Penklor decided that we all needed to go. Faster. Not in the two months. Immediately. The attempted to achieve this by 'smoking' us out. This is a tactic some landlords in NYC will use to try and force tenants out way earlier than the allotted time. It amounts to psychological warfare. At the crack of dawn contractors moved on the unoccupied units. This is while we were still there. So at the crack of dawn we were subjected to power tools and loud country music blaring from speakers in all the units being stripped. The doors to these units were left open creating hazards. Then one day I started to get a little sick. I thought it was a gas leak so I called my utility. Then I left for work. I was shocked to hear a phone call from said utility. They wanted me to come home and talk to them. They said it was extremely important. So I drive home. The worker I meet tells me that my issue is sewer gas. Hydrogen sulfide. When the contractors ripped up the toilets (which he showed me) they made no effort to plug the exposed sewer pipes. We were all being poisoned. It was at this time even contacting Penklor became all but impossible due to a revolving door of ever changing phone numbers. And then Penklor got even more aggressive since we 'didn't get the message' and started turning off our water for hours at a time. When I finally managed to get somebody over the phone the attitude was "Well, why aren't you located to someplace else by now?" Conditions were unlivable. At that point the wonderful, new landlord I found allowed me to move into his building about a month early. To paraphrase all this: Penklor wanted to flip the property. We were nothing to them but unwanted pests to be cleared away for the new tenants. And we were literally treated like pests. And they got away with it because they knew every loophole. It was a well oiled machine that goes in and does what it is going to do and you can do nothing about it. If you got lots of money maybe they'll be much nicer to you. I just know we all didn't and got the whole treatment from Penklor.