I had a very disappointing experience simply trying to book an appointment. Daniel initially offered me availability and I selected a date and time. He then asked who referred me. When I gave the name, he responded that although he appreciated me contacting them, they "really don't want anything that comes from that person."
I found this incredibly unprofessional and off-putting. Whatever personal or professional issue he may have with someone else had absolutely nothing to do with me. I was a new prospective client reaching out respectfully and prepared to pay for his services, yet I was judged and essentially turned away based solely on an association with another person.
To me, this interaction says a great deal about the level of professionalism and maturity I could expect as a client. Personal grievances should not be projected onto an individual who had nothing to do with them. I'm actually glad this happened before I entrusted him with my hair. I'll happily take my business elsewhere. read more