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Uxbridge, MA

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D&D Home Improvements

5.0 (7 reviews)
Closed • 6:00 am - 6:00 pm

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2 years ago

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2 years ago

I needed siding done on my home. Dennis was very helpful and honest. They did a great job and will be using D&D for future projects.

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10 years ago

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8 years ago

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B & L Pools & Spas - Finished product.

B & L Pools & Spas

(10 reviews)

Approximately four years ago, B&L installed a large pool in my backyard. Last month, I observed an…read moreanomaly in the readings of my pool junction box. I brought a water sample to their Uxbridge store and spoke with Nick, who explained how to reset the equipment. After resetting, I emailed Nick to provide the results. He requested an appointment for a technician to inspect the equipment. A technician visited my house and spent approximately 30 minutes on the equipment before departing. I did not receive any phone calls, texts, or emails with a diagnosis. The following day, the technician returned without our knowledge and spent another 30 minutes in the backyard before leaving. Once again, no information was provided about the work performed or the reason for his return. The following day, I received an email containing an invoice for $1,300.00 for the replacement of parts. This replacement was carried out without my knowledge or consent. I contacted the store and spoke with Nick, who appeared to be unaware of the situation. His supervisor, Eliye, was summoned to address my concerns. Surprisingly, when I expressed my frustration regarding being billed $1,300.00 for work without my approval, Eliye responded that he would return to my property and install the damaged component, necessitating that I pay for the service call. During our phone conversation, I maintained that this was not an appropriate business conduct, and that B&L pools had never taken the time to comprehend my frustration. They continued to make excuses for their actions, claiming that they had been doing this for years and that I was the first person to disagree. As a licensed general contractor in Massachusetts with over two decades of experience, I firmly believe that neither I nor my contractors should visit clients' homes to perform repairs without their knowledge or consent. This practice is not only unethical but also detrimental to the reputation of any business. I strongly advise against using this company's services, as such actions have resulted in financial losses, time wastage, and frustration for me. It is evident that profit is their primary objective, disregarding the importance of building trust and maintaining positive relationships with clients.

We had our pool installed 2 yrs ago and the process was easy. No pressure sales and they took care…read moreof everything. I recommend to add the spa with your pool as you will love it! Professional and courteous. They came recommended and I know 6 others who all had their pool installed with b &l , now another 3 friends will too! Wonderful company and great people to do business with.

Boston Framers - Azek Timbertech MARITIME GRAY Deck

Boston Framers

(100 reviews)

We recently had our deck completely rebuilt by Boston Framers and we couldn't be happier with how…read moreit came out. We actually got their name directly from the deck manufacturer, who told us Boston Framers was excellent and highly recommended them. After working with them, I can see why. They started exactly when they said they would and showed up every day to keep the job moving. They even worked some weekends to get everything completed, which we really appreciated. Their carpenters were excellent. The workmanship was meticulous, the materials were all top quality, and you could tell they really cared about doing the job right. The price was very competitive, especially for the quality of work we received. I also made a few minor changes along the way, and they were very easy to work with and accommodated the changes without adding extra charges. It's not easy to find a contractor that is reliable, fairly priced, uses quality materials, and takes this much pride in their work. Boston Framers checked all those boxes for us. We're extremely happy with our new deck and would absolutely recommend Boston Framers to anyone considering a deck or other construction project. Five stars without hesitation.

Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.

D&D Home Improvements - contractors - Updated October 2026

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