Had the rear bumper and hood of my 2004 Jeep Grande Cherokee replaced and painted as they were…read moreshowing signs of age. John did an excellent job, jeep looks almost new again. They were able to assist me with transportation from their shop in Berlin back to Ocean City.

Replaced struts and tires reasonable price great service very nice people. Car feels like a magic…read morecarpet rides so smooth worked out great

My wife and I went here to get her car that was hit from the back. They were very honest, even when…read moreI wasn't there, they treated my wife with respect and answered all of her questions. They didn't try to bamboozle her or nothing else of that nature. They helped her navigate the chaotic insurance huddles and answered all and many of her inquiries. The staff were very polite and patient. Also the office is clean and quiet. They even took time to explain to her what other steps to take because the other driver hit her SUV and insurance totaled it. They also pointed out the misleading calculations the insurance adjuster hid in the paper because insurance wanted to pay my wife less than what her car was worth. Overall, I will recommend everyone to pick this shop. You must!!!! You will be happy you did.

This review is not regarding quality of work, but more regarding estimates. I had an incident with…read morea new vehicle. I found Autotech decided to give them a call given that their reviews were outstanding. During the call I explained what had happened and one of the first things that came out of their mouth was "if you are looking for cheap...". Obviously I wanted the a job done the right way and for the vehicle to look new again so still entertained their services. I explained I planned to pay out of pocket as I thought it wouldn't be out of this world even for decent dent with scratched along the front passenger door. I went through the process of shooting the pictures and submitting them through their platform. I get a call back from them and when they said they needed to replace the whole door, my jaw dropped. The door was fully operational, window came up and down, the sensor for the bling spot came on timely, mirror was intact, the speaker working and spacing between the front panel and the door was not to large nor small. The dent was at the bottom of the door and half of the damage was a part made out of plastic at the bottom of the door. The gentleman that called me said I was going to "spend well beyond $5,000, more like $8,000 or $9,000 and probably $10,000". My heart dropped and as the conversation previous about it not being cheap put me in doubt about out-of-pocket I engaged the insurance even before getting the "guestimate" of anywhere between $8,000 to $10,000. My insurance quoted the work at $1,500 which usually insurances low ball, but usually there wouldn't be a difference of $8,500 as a max. I asked what were the next steps to get an official quote since they only had seen pictures and thought they needed to see it in-person. He said I don't give official quotes. You bring it in we disassemble and let the insurance know what the real cost is. I would be out of a car for potentially several months and would use all my rental allowance and more. As I usually like to keep vendors/contractors honest I always go for several other quotes. To find 2 other places with great reviews and word from a friend who put his more than $100k car in the hands of a specific shop that was incredibly lower than Autotech. I also ran the pictures through several AI models who yielded results with cost very similar to the 2 other shops who quoted me. The one the AI models said that anything above $5,000 should be challenged and that even with a door replacement it should be remotely close to $8,000. So the 1 start review is for not seeing the car personally to do a better assessment rather than solely pictures, for not offering an actual quote at the best of their abilities as other shops who always give the disclaimer "it may be more once we formally look into it" but at least a ballpark that makes sense. Also, the first appointment to leave the car was weeks after. In the end I decided to go with a shop that was certified for the make and model of my car and also had a relationship with the dealership I bought my car from. They took my car in the same day I brought it to be assessed. I only used 3 weeks of my rental allowance and costed $4,000 for the full repair. But the best of all, nobody who knew I had an accident but had not seen the car could pinpoint where the car was damaged. It is virtually impossible to identify the damaged areas. The job was a door skin replacement, paint and blend aside from other minor details. No component inside the door was damaged... lastly, the maintenance light turned on a few days before the accident, this other shop took the car to the dealership I bought the car from and had it serviced for me before I picked it up. My point, I don't doubt Autotech earned their reviews but the estimate process and pricing based on word of mouth will always be suspicious to me. ALWAYS engage other shops for comparison, ask for a written estimate and go for reasonably priced high quality repairs. I always go for high quality, but there's a difference between the cost of high quality and simply exaggerated.

Overpriced and does not stand by their work. Beware We…read morespent much money and the work is poor and continually has issues with no guarantee

This place tow my car 4 mile my bill $460 not good work just make you more mess I let you guys know…read morewhat you dealing fore I hope not make dealing this please!

I cannot rave enough about Fred Bianco and their excellent team! Julio, Mike Drew and their whole…read moreestablishment over deliver their customer service!!! They are the best and they pull out the red carpet to help their customers!!! I appreciate all of you! And Julio you are the best for fixing my car door so quickly and professionall. Thank you, thank you and thank you!!! Happy New Year and God Bless!!! Vanessa James

worst place have your car awhile in shop paint chips say they fix stuff no car looks horrible…read moreafter they do it never again around my tires where they puttin plastic back not even on the car

Fast service... honest and reliable.... Hoping I don't need to come back, but this be the shop I…read morego to if I need work again

Shyster selling bad cars. The car I purchased was fraudulently inspected and had many systemic…read moreproblems. Would not recommend unless you like losing money.

I took my car to Tilton Auto for repair of major damage. I…read moremet the owner Will who I learned was 50 years in the business. He explained the repair and gave me the lowest estimate of any of the 4 other body shops I went to. Scheduled the repair for the following week which required 4 days in the shop. Something urgent came up and I requested if 3 days were possible to complete it. He said he'd do his best. On the 3 rd day he had it done and as "topping on the cake" he said the charge was $40 less than the estimate. Will is an incredibly noble and honorable craftsman who gives a personal connection that thee customer will never get at the big national body shop chains. If anyone is looking for a personal, professional body repair look no further then Tilton auto body.

This is a summary of the saga with Tilton auto Body on Fire Road.dated 2 april 2026. Upon careful…read morescrutiny of the overspray that was removed by my Detailer . It was noticed that the door alignment was off due to the passenger door had a new skin put on it to correct the body damage as a result of the incident. Chris the owner had his mechanic take the car in an attempt to rectify the situation. 10 minutes later the car was returned with an adjustment being made after a week it was noticed that there was possible movement . A call to chris led to an appointment being made 2 weeks hence at 11:00 am where the situation would be addressed and a check for $100.00 would be issued to cover the additional detailers fee of 4 weeks prior at approx 10;00 am on the 16th of april a message was received that the mechanic who was suppose to readjust the door had called out sick. with that I showed up at 11;00 am to pick up the check that had taken approx 3 weeks to issue due to the accountant not being in attendance. I then told Chris the I would not be returning the vehicle for any adjustments or claims about their Lifetime warranty on repairs. My advice to who may read this. all you will get from Tilton Is someone with empty promises and excuses.I am 84 years old and have been around the Block. and in order to avoid any additional Stress I have decide to walk and to not deal with nefarious merchants who most likely had their employees post reviews.

Nigro's made my first (and hopefully last) accident easy. Cheryl is a pro, calmed me down, made it…read moreeasy to deal with my insurance company, and kept my car safe until insurance came to pick it up. Sadly my car is totaled so I didn't get a chance to see Nigro's repair work, but I recommend them for walking me through this process.

If patience is a virtue, you'll reach sainthood waiting for your car here. They'll promise "a quick…read morefix," then hold your car hostage long enough for you to question your life choices -- and when you finally get it back, you'll notice the bumper now has its own independent spirit, bravely refusing to align with the rest of the car. What's truly impressive, though, is their pricing magic trick: somehow, the total ends up being about twice what you were told, and yet the quality manages to be half of what you expected. It's almost artistic how little pride they take in their work. If you enjoy paying premium rates for subpar craftsmanship and long naps in the waiting room, this is absolutely your place