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    D and B Realty

    5.0 (2 reviews)
    Open 9:00 am - 8:00 pm

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    9 years ago

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    Heritage Realty - Gypsy & Agatha

    Heritage Realty

    (160 reviews)

    Maya at Heritage Realty has always been kind, responsive, and attentive whenever we've needed help…read more She's easy to communicate with, follows up thoughtfully, and makes interactions feel straightforward and professional. We've appreciated having her as our rep and have had consistently positive experiences working with her.

    One of the worst rental experiences I've had -- avoid if you can…read more About 28 days before our move-out date, Heritage Realty put up a leasing sign right in front of our yard and started sending people over for an open house without any prior notice, even though we were still living there. It felt intrusive and completely disrespectful. When I complained, they brushed it off, pointing to lease language that supposedly allowed them to host open houses "at their convenience." Then they immediately tried to schedule another one the following weekend -- despite me clearly explaining that we would be moving out 10 days before the lease ended, giving them plenty of time to do showings properly. The final walkthrough was even worse. Joyce showed up late and was extremely rude. She spent about 45 minutes taking pictures of everything, clearly looking for any excuse to deduct from the deposit. I was still charged a cleaning fee even though I hired professional cleaners and left the place in better condition than when I moved in. It would have been more productive if she had compared move-in vs. move-out condition instead of just documenting things to justify charges. To make matters worse, I was also charged for garage -- even though the previous tenant also had left trash in the garbage bin. Unfortunately, I didn't have photos from move-in to prove it. Lesson learned: document everything when you move in, especially for silly things like fxxking trash bin that are easy to overlook. Overall, it feels like they will do whatever they can to take your deposit. Be very careful if you decide to rent from them. Considered your deposit WON'T be returned in full no matter what. Might as well leave the entire place trashed and uncleaned. They would penalized you either way.

    Baywood Capital Management - San Mateo Home

    Baywood Capital Management

    (39 reviews)

    This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

    I trusted Josh and honestly was betrayed…read more He was the first property manager I've hired and he didn't manage. All he did was collect rent and via email communicate one lease extension and then they went month to month on two plus years. I don't believe he ever checked on the condition of my property or if the lease terms were being followed. I know of two flagrant violations 1) no animals and a cat lived there the entire term of the lease openly and 2) no smoking which is also a Belmont City Ordinance. I was told they are "good tenants" which they were from a bill collectors perspective, however, horrible from a property owners perspective as they lived hard and the wear and tear on the unit was unacceptable including pot smoke lingering and making the unit filthy. Then there was the cat leaving animal mess behind when they vacated. I learned there was a leak on October 12, 2024 not by a phone call or direct message but being included on an email chain with the tenants! How unprofessional and this violated the entire principle of a property manager only having contact with tenants and what he was paid to do. From the discovery of the first problem I am aware of Josh was absolutely no help. He didn't manage the situation. Instead it was on. On me to deal with and coordinate access with the tenants to first get a leak detector in. He didn't offer any help. Left me high and dry! When I went to meet the leak detector I was appalled at the condition of my condo that had been fully renovated prior to the tenants. It was grimy and there was cat stuff everywhere and the cat walked up to me even to be petted. I called Josh very upset especially about the cat as my main point was no animals and this was not a service animal. He said they have forfeited their deposit by having the cat. When the tenants vacated , after asking for one more day, which we declined as I had set up - not buy the property manager, but myself Service Master and my insurance adjuster to meet me to start to deal with the leak from upstairs (from different condo owner) and repairs. When he showed up he said it wasn't bad ... They turned off the water days before vacating and left feces and urine in toilets, food on kitchen sink, tons of stuff in the garage , the floors where sticky from a party , the hall bath covered in hair - not sure if human or cat, tacks and tape everywhere on the walls , the new kitchen counters stained .... A drawer with pot debris. While the Farmers adjusters and Service Master there never once did he say I will coordinate as it's my job as property manager. We did agree for his guy- also there to haul away abandoned items - which wasn't even thorough. I had to ask him to return to complete. Then no phone call he emails me he is firing me. A blessing. But very unprofessional. Then he sent me my accounting the first of the year via email without salutation or closing with one word "okay"? In pulling together paperwork for insurance I realized I didn't have a copy of the one lease renewal. I emailed Josh for it ... waited 5 days later forwarded email to him with bookkeeper and maintenance guy with "second request" to finally receive. In interviewing and hiring a new property manager I realized I was not provided any service. I SHOULD RECEIVED A REFUND ACTUALLY!!! There should have been physical check ins on the property and its condition. The notification of a leak - major problem that took 5 months to remediate and repair - should have been handled by him as that is what his fee was for. After the tenants moved out he changed his tune on the deposit. He was advocating for them after telling me it was forfeited due to the cat - not to mention property condition from their hard aggressive living- that most of it needed to be returned. He kept saying the condition wasn't that bad. He was not advocating for my property but only the tenants. Swept under the rug the excessive wear and tear , damage , pot smoking and cat living there. Ironically one of those tenants now manages an apartment building. I'm sure her employer would find interesting photos of how my property was vacated.

    Stanley Lo - Green Banker

    Stanley Lo - Green Banker

    (50 reviews)

    I wanted to share a story about how I misjudged someone…read more.. I had my doubts about Stanley Lo. If I'm being honest, I'd have to admit I had a complete aversion to Green Banker. His advertisements were ostentatious. His outfits were silly. However, after mediocre experiences working with some of the Bay Area's (alleged) top agents, my husband urged me to give Stanley a chance. So I did... From the onset of our relationship, Stanley Lo proved me wrong. At our first meeting, I was (pleasantly) surprised & (begrudgingly) impressed by his business acumen. I liked that he was upfront, experienced, well-connected, intelligent, and entirely professional. My husband pointed out that, "He answers his phone every time I call him." -- and it's true! He works all hours of the day. Despite my reservations, Stanley Lo turned out to be one of the hardest-working men I've ever met. Additionally, his dedication to selling my house was unparalleled. In his recent mailing, he wrote: "Behind every escrow is a story -- often a challenging one. This year alone, I helped many homeowners resolve issues such as: Difficult disclosure and inspection issues Appraisal and financing complications Title and permit problems Buyer and seller contract disputes Complex legal and HOA matters and other major roadblocks that could have cost clients time, stress, and significant money In every case, my mission is the same: Protect the homeowner, solve the problem, and close smoothly -- while saving clients as much money and stress as possible. When needed, I go the extra mile: researching solutions, leveraging decades of expertise, and using my unique network to resolve issues that many agents cannot." So, I am here today to attest that his claims are not just lip service; he really does go the extra mile and delivers. I can't tell you how many things he did that I'm certain no other agent would (or could) have done. For example, he arranged for an international notary to help us process an online power of attorney. He helped mediate family disputes. He relentlessly nagged stakeholders until the job was complete. And he didn't stop calling until the deal was closed. The tasks he performed were far beyond the scope of a typical REALTOR. And for that, I am incredibly grateful. Mr. Lo, I wanted to say that I am sorry that I misjudged you. I was very wrong. It's clear to me now that your success is completely well-founded and deserved. You have my utmost respect and I intend to enthusiastically recommend you from this point forward. Thank you for all you did to sell my house! You were a true pleasure to work with! Natalie Kee Johnson

    Stanley is warm and caring. He has many years of real estate sales experience. His office staffs…read moreare very knowledgeable and efficient as well. It was quite pleasant office.

    D and B Realty - realestateagents - Updated May 2026

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